I had the most pleasant experience working with Gerber in Mustang. I will absolutely recommend to others in the future.

I had them repair my car several years ago when it was Collisionwerks, I guess they have changed ownership called them today and they weren't interested in painting auto parts unless they could paint the hole car, but they were nice about not wanting to do any auto painting. read more

What a great company to work with and this location has the best people to work with! Made the process nice and easy!!

Pros: They have a nice online system that will show you pictures of your repair as you go along as well as the status of everything. They did surprise me with cleaning the interior of my vehicle. They did provide a detailed write-up of what parts and labor would be involved with an explanation of each. Cons: I originally had my repair scheduled for September 20th when it was first scheduled on August 23rd. That was pushed out to October 18th for an unexplained reason. When I dropped the vehicle off I asked when it would be done. They stated Thursday. Little did I know that was Thursday of the next week. I called on October 20th asking for a status and that's when I found that news. They do not use their awesome online application for keeping you up to date. It sat in Check-in in progress for the whole repair. They then called me on October 25th stating that the paint costs would go up since they didn't realize it was a special paint. I'm fine with that part. But they stated that it was going into paint and it would be done by Wednesday October 27th. October 27th comes and I call. It still had not gone into paint. I asked when it would be done and they said it would be October 28th. I waited on the 28th and called around 4:30PM. They said it still was not in paint and that it might be a bit since they had a power outage with the high winds that day. They called me on November 2nd and said it was ready. I got there to find that the gas door was not sitting flush, the seal around the fuel fill nozzle was not properly attached and folded over on it self. There was overspray from the primer on the cab of the truck. My airbag fill nozzles were also cut loose and dangling from the back of the truck. They stated it would only take 30 minutes to fix all of this. They then called me at the end of the day (4:30PM) and stated that they would have to wait for a part from the local Chevrolet dealership before they could get it fixed. They finally fixed all of that and I picked it up today (November 4th). I also had to go line by line to make sure they removed items that they did not replace. They put in their quote that they would have to replace some plastic items as they usually break. I'm aware of that and was fine with it. I verified though that those parts were not replaced and had to have them remove it from the final bill. That was two weeks and three days that they had it where I had no communication from them and I felt like I had to pester them for updates. The airbag fill nozzles were still not attached properly when I came there today and they told me they followed the vendors instructions. I showed them the vendor's instructions which showed they did it incorrectly. They fixed it while I was there. Conclusion: Their mission statement that was on the wall made me laugh while I was paying out. It talked alot about being transparent and quick to resolve issues. They also stated that they wanted to make sure their work was quality and that communication with the customer was top priority for them. They also mentioned that they wanted to "wow" the customer. They for sure got a wow out of me as I've never had a more difficult time dealing with collision repair than here. This experience only involves the Mustang location as I'm not sure how the rest of the locations work. read more

They have had my car for more than 2 weeks to repair the paint on 3 panels and it still isn't done. When we call it is just excuses and more excuses. I will not use any collision works body shop again. read more

Brought my car here after an accident. Told them I had to be on the road at the end of the week (tire was compromised in the accident along with the alignment). They got me through all of the repair on time even though it was in the quicker end for them and they handled me badgering them well (I was nervous). Got the car back and it handled beautifully and looked like it did before the wreck. read more

Extremely professional and amazing repair service. My car is like new! Highly recommend! Thank you!

After having our car for a month, they never repaired the front of the car! How does a company miss something that significant? Then we found out, the hard way, that they did not return our spare tire. Hands down the worst collision center I've ever worked with. I would take my car anywhere but here. read more

Mustang Collision Center was recommended to us from our insurance company and after my experience with them, they are highly recommended by me! I had to take my car in for some body damage to the front end. They had it done within a week! She looks better now than the day I drove her home from the dealership. They also detailed my car inside and out and I can't thank them enough for doing that! That was a service I wasn't expecting but I am so incredibly thankful they did. Keep up the great work guys! I will make sure to recommend you to anyone needing collision repair! read more

Mustang Collision did an awesome job on repairing my wrecked SUV and customer service was top notch!! Highly recommend using mustang collision for any of your auto body needs!! read more

I couldn't be more impressed with the overall quality and professionalism of Mustang Collision Center. Not only did they have my car back to me quick, they also kept me updated on the progress. They made sure that everything was working properly before returning my car to me. I am also excited to say they fixed my MyKey issue with my Ford, which was above and beyond what they had to do! So needless to say I will be going to them for all my future repair needs! read more

I had a very good experience dealing with Mustang Collision Center. The quality of the workmanship and the communication from the shop were very good and I found Clay to be friendly and informative regarding the extent of damages they found and corrected. read more