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    Johnson's Auto Glass

    5.0 (2 reviews)
    Closed Closed

    Services - Johnson's Auto Glass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    Auto window replacement

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    Safelite AutoGlass

    Safelite AutoGlass

    (30 reviews)

    Safelite has won my business…read more Things I learned about auto glass this week: 1) Insurance often pays to replace small cracks without you paying towards your deductible. When a rock from a construction truck cruises at you and pings a beautiful little starburst in your windshield, call your insurance and make an auto glass claim. So long as the windshield doesn't have to be replaced, it's often part of your insurance coverage. 2) The size of the crack matters. If it is smaller than a quarter, most auto glass businesses can easily fill it. If it's larger than a quarter, most businesses won't touch it because they can't fill it satisfactorily. If not a starburst, length matters. A single crack can be filled as long as it isn't longer than a dollar bill. 3) Time, temperature, and weather matter. The glass can't be filled if it's gotten wet, so cover it with Scotch tape (yup). Time gives an opportunity for the crack to grow. Extreme temps most certainly result in the crack spreading. 4) Sometimes the crack has to be reestablished (i.e., rebroken) for the techs to fill it. This is the short, edifying version of my sad tale that ended rather happily at Safelite. I started with a perfectly small starburst, but after the company my insurance initially connected me with waited for more than a day to fix it in this Oklahoma heat, the starburst grew and became unrepairable. When I finally got myself together after two more local experiences, I had lost hope that anyone could help me, but I yelped my way to Safelite for one last try. Safelite isn't covered by my insurance, but I'm going to call and ask that they be based on my experience with them. I had an appointment, which was respected. One star. * The waiting room was clean and comfortable, with free wi-fi, a tv we were told we were welcome to change, and fresh coffee. Two stars.** The employee treated me with courtesy, listened to my story, and answered my concerns. Three stars. *** Safelite explained the process and the problem to me, helping me with realistic expectations before and during the process. Four stars.**** Safelite ultimately could not repair the crack to their liking after working on it for at least 45 minutes. They filled it resin and think that will stop it from spreading, but the crack is still pretty visible. Safelite thus decided not to charge me. Five stars. ***** I usually shop local businesses, but none of the other three I encountered this week delivered the level of customer service that Safelite did. The next time I have a windshield issue, Safelite will be my go-to.

    I set an onsite (my residence) appointment for windshield replacement. The whole time I have been…read morereceiving appointment confirmations mentioning how the technician will be recalibrating the windshield sensors at my home. I had an appointment from 8am - noon, but they waited until that morning to let me know that my 10 yr old Honda has to be brought in because they lack the ability to do it outside the shop. If they haven't figured out how to work on modern vehicles much less a 10 year old vehicle, just find a place with professional capabilities to actually work on average vehicles onsite or just take it to the nearest random glass shop. You'll be in same situation but closer to home since there are only two metro locations. The whole point of even considering this company is that they come to you. Maybe if you drive a go cart as I'm sure a golf cart would be too complicated for them to work on in your driveway.

    Johnson's Auto Glass - windshieldinstallrepair - Updated May 2026

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