Great dentist and staff. Always helpful…read more This review requires 85 characters so I'll try this now.

Kindest man, very gentle with how he works and he reduce central incisors which were falling apart…read moreso well. He also didn't mind coming back in several times when my bite was off . The staff is also incredibly friendly and helpful. Highly recommend

Best dentist in the city. Office is excellent and the entire staff are great. Dr Bolton is so…read morevery good. She is absolutely outstanding The entire staff is so helpful and friendly.

I had to cancel a dental cleaning appointment due to an unexpected health issue, and the office…read morestaff were helpful with call-in listing, getting me in much earlier than expected for a reschedule. Dr. Bolton, the dental hygienists, and the office staff are professional, courteous, listen to the patient, and do their best to help every time I go in or call.

I can't say enough about doctor services. outstanding advice, quality of care and support staff.read more

I've been seeing Dr. Service and his dental hygienist Betty for the past year and a half. Dr…read more Service is very personable although after my first appointment in which he took new ex-rays and really did a whole check-up I haven't seen him more then ten minutes during the appointments. Betty has a great personality and does a wonderful job with my cleanings. She and Dr. Service do a great job giving recommendations and answering my questions. The cleanings cost $135 per visit and the only thing I'd recommend is to make sure you have your insurance straightened out. I'm still on the parental plan and the insurance checks are mailed to them directly instead of the dentist office (insurance--ugh). You just have to remember to send the check to Dr. Service because they won't come calling until you have a interest fee, just be aware. I like the way the appointments are made, you can either schedule them six months out or receive a phone call a month in advance (which is more convenient to me as I'm not always sure what six-months out looks like). I've never waited long in the office for an appointment but if I did I'm not sure I would notice because I'm too focused on the tank of lovely fish and many magazines for browsing. I'll keep returning to Dr. Service for all my dental cleanings!

I left this practice due to the front staff. There was a time I scheduled an appointment with them…read moreover the phone, travelled across the state to come (college), and then was told there was no way I had an appointment at that time. Also, they did not get back to me and were rude. They also insisted I had a dental cleaning when I had not, I had only had my wisdom teeth removed (by another practice). I love the dentist practicing here but had to move on from this place sadly.

Black owned, women owned, and the whole staff was full of kind, relatable women. So different than…read moremy usual dental experience . Dr Erskine was the one to do my cleaning which never happens so she spent the whole appointment with me ! Safe to say this is my new go to dentist and I'm sending all my family and friends here !

Omg. I haven't smiled in 20 plus years. My man Joe (my guy) and the family there, took really great…read morecare of me. Omg. Ty I cried because of the excellent work they do there. Please give them a try. Love you guys

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My wife and I visited this dentistry on Jan 03/2025. We wish to express our appreciation for the…read moreexcellent treatment displayed by Ms. Asst Kim. She was so kind and curious to perform a complete and proficient service. Thank you, Kim. Khalid and Layla

I searched and looked for a Dentist Office that take my insurance. I found these guys on Google…read moreand when I say I had the most amazing experience ever today was my first time ever and everyone was so professional very polite great Energy was so amazing. Lindsey energy was amazing. I can't remember the doctor's name, but when she came in, she was also amazing as well very professional, friendly outgoing when I say the most amazing A1 customer service experience. It was amazing and I have been in customer service for 10 years plus years when I say they are amazing they are amazing. I recommend everyone to go there. I even called my family to let them know to go to them as well.

I have had nothing but fantastic service from the office. I am 5 months out from full arch…read moreimplants and still very happy with my new smile and the ability to eat normally again. Dr. Imeni is wonderful and is really invested in patient experience and satisfaction. The office staff and dental assistants are all great and take the journey with you.

Honestly, my Dentist and hygienist are great. Five stars for their professionalism and quality…read morework. Their appointment booking system really upset me today. I had booked an appointment months in advance. Because the hours changed, my previously booked appointment was no longer available. Shame on me for not rebooking earlier. I never received an email but I (maybe?) vaguely remember a text at some point. I called 9/27 to verify my appointment for 9/28 and I was told it was cancelled due to the change in hours. Totally fine. I asked to reschedule. The person over the phone said "There's still an available slot for 2p." To which I replied, "That's perfect." And thus concluded our conversation. Fast forward to today, 9/28, and I arrive 10 minutes before my appointment only to be told that it was scheduled for tomorrow 9/29. I drive almost an hour to get to my appointment because I like the clinical staff, (and I don't feel like I'm being judged for my teeth). I also work 12 hour night shifts and have to actively work my schedule around appointments to ensure I'm getting ample sleep and can drive safely. But text alerts or even emails confirming times and dates would be greatly appreciated. Whatever miscommunication was had during our conversation today could have easily been mitigated by a confirmatory email/text.

I went back for my second visit to Lane DDS, and once again they exceeded my expectations. They…read morewere even able to fit me in for a cleaning on the spot, which was such a pleasant surprise. Every person I interacted with was professional, kind, and genuinely attentive. After my experiences here, I honestly can't imagine how some of the negative reviews on Yelp reflect this office. Both of my visits have been smooth, efficient, and truly positive. I'm grateful to have found a dental team I can trust.

After reviewing my billing records from Lane & Associates in Durham, I discovered that my account…read morehad a credit balance of approximately $500 that had been sitting on the account for several months. Prior to requesting the statement, I had been told that I owed a balance. When I asked for a detailed statement to confirm the amount, the document instead showed the credit on my account. After bringing this to the office's attention, a refund was issued. In addition to the billing concern, I also experienced issues during treatment and a later cleaning appointment where I felt significant discomfort and felt that my concerns during the visit were not addressed in a way that made me feel comfortable continuing care at the practice. Because of these experiences, I chose to review my records carefully and address the matter through the appropriate channels. I encourage patients to review their statements closely and to ask questions if anything about their account or treatment does not seem clear.