1. Thigpen Heating & Air

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Kinston, NC

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Thigpen Heating & Air

3.0 (2 reviews)
Open • Open 24 hours

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Two Amigos Heating & Air

Two Amigos Heating & Air

(6 reviews)

DO NOT USE THIS COMPANY!!…read more During heatwave our AC died. We called Two Amigos out and they sent a tech out promptly. That was the only good part of our experience. Tech wanted to replace my AC because it is, admittedly, older. I was told it would be over $6000 for the new system - money we definitely did not have. After asking for options, the tech said we could just refill the AC with new freon but that since R-22 wasn't used anymore (a lie) he would have to drain the system and refill it with a different refrigerant at a cost of $687. That was a lot of money too - but it was miserable in the house so I agreed. I had high hope that we would make it through the heatwave in comfort. I was wrong. In less than 24 hours the repair had failed completely and I was stuck calling Two Amigos back for help. I explained the situation and was told that I was out of luck because freon was not warrantied. The issue was never the freon; it was the technician. He failed to follow several industry practices such as searching for a leak and replacing the stem valve when he switched refrigerants. How do I know? After Two Amigos left me sweating and dying of heat I had someone competent come out. They checked my entire unit for a leak and there wasn't one - all of the freon had leaked from the refill valve the tech had improperly put back on. My AC was recharged and has worked great ever since. My finances... not so much. Two Amigos still demanded payment for the job they didn't do. I paid for my AC to be fixed and some semblance of comfort to be returned to me. All this company gave me was a huge bill and the middle finger! Find a quality repair company that stands behind their work and dont let Two Amigos cheat you like they did me!

Came out 5 times to fix our heat. couldn't figure it out. do not hire these amateurs. charged us…read moreeach time. had a new company come today and fix it in 10 minutes! what a joke!

Thigpen Heating & Air - hvac - Updated October 2026

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