D &W is and will be the people I will always go to when I have any upgrades. Repairs. Or advise on…read moreanything that I need. I have had them do upgrades on three of my homes over the past years and have been very pleased with the results. They will work with you to make you happy with their work. Give them a try. You won't be disappointed

i just have to say if anyone is looking at replacing their windows& / or doors, D& W WINDOWS are…read morethe people to call. professional kind, fixed any problems that happened while replacing these windows from 1964. some of the removal was a pain but they fixed EVERYTHING! From soffits to aluminum to the wood trim. even going above & beyond by filling a trim piece that they didnt have to do. highly recommend these guys, Dennis, drew & Andy were great to work with for the last 3 days. Thank you D& W you are the best. will probably have you do our sun room next year too. awesome job

I've used Mark twice for chips in our 2013 Ford Edge & a replacement windshield installed on a 2002…read moreOldsmobile. All 3 times Mark was punctual & precise in his repairs. 5 Stars!! Thanks Mark!

Mark came out to repair a chip in our windshield for $45. When my husband went out to look at the…read morewindshield and pay him he said he fixed two chips and it would cost $60. He said he didn't want to bother us to get the ok for the second because we were working in the house. So we paid him the $60. My husband went into his truck the day after and found the windshield cracked both ways from the chip. When we contacted Mark he advised he would refund our money. Two days later he asked for pictures and then said his warranty states they will provide $50 toward a windshield if he replaced it if we feel the windshield needs to be replaced. We advised we were using our insurance company and he said we should've contacted him first. His warranty does not state he has to replace the windshield, just lists the amount paid toward a windshield replacement. After this got heated via phone call and texts he stated he may have given us our money back if WE hadn't made it difficult. He also said he doesn't care what Yelp says. Why would we trust someone who messed up a chip with a whole windshield? Should've looked at all the negative reviews on Yelp first. Lesson learned.

I'm very pleased with the service from Dover today. I got Ryan the very same day I called for…read morehelp. He coordinated the visit with my very busy schedule. He was pleasant to work with and explained the details of what he was doing the entire time. He gave me options for the repair - and things I didn't want to do today he provided what I needed to prepare for the next visit. Got my door working again very quickly, did necessary maintenance and gave me tips on how to keep it running smoothly. I would definitely hire him again. Thank you Ryan!

Horrible service! Made me measure my own windows and send a picture then lost them. Proposal first…read moreaddressed to daughter (who lives at different address) based on my information. Stopped by to give my name, address, phone and email but calls continued to go to her. Had appointment to meet there at 11am but told to wait until I received a phone call at 9:45. I contacted Grace at twice. She replied at 11:18 she was with customers all morning, to come in. At 11:30 I came in and she was still busy. Jeremy sat down with me and went over things. Emailed me later a proposal. Evidently she found the measurements and height was taller than he guessed. Received a call as I was driving up north 25 percent discount expired at midnight and I needed to sign and give credit card information. Neither one told me when the discount expired when we met! Glad I didn't make a bad choice going with them!

Run away as fast as you can. Look at the workmanship below. We wish we had never listened to…read moretheir slick salesman. Alex NEVER came out to the house even after we plead with him to fix this. Shameful. Just shameful.

I have to take a few deep breaths before writing this review…read more We had Alexandria Windows come out to replace a few windows two summers ago. The communication and scheduling was lacking, so we were a little frustrated, but it didn't prepare us for the ordeal we were going to be dealing with. We live in an old house, 1920's. My husband expressed this many times, that appropriate measures would have to be taken as we had lead in our old windows and trim. I heard him over the phone as well as in person and he was assured they would take the steps necessary. The day the windows were to be replaced, my kids and I left the house. Two windows were in our daughters room, the other in our guest bedroom. One window was oriented the wrong way and still installed. The worst part was, after removing the old windows, the workers took leaf blowers out to blow debris out into the yard below and all over the rooms. My husband ran upstairs and yelled at them to stop, that once again, there was lead paint involved. They stopped and cleaned up, but not well enough. My husband wiped everything down afterwards, not trusting it was cleaned properly. A few months later, my daughter received test results showing elevated levels of lead in her blood. It was quick and not a single other person in our family had any detectable levels. I was livid. I'm still livid. I don't care that one of our windows is wrong or that it took forever to arrange communication. I'm livid that lead safe practices weren't followed as promised and my child had to pay for it. You can't put a price on that. Thankfully, she's grown, and the situation is under control now, but if you have an old house, I would absolutely not recommend this company. To the owner, if your business gives homeowners your word that things will be done safely and following safe standards, you need to follow through. Safety should be top priority. This could have had a very poor outcome.

If you're like me and you're frustrated by the big "sales pitch" experience with almost every…read moreservice out there, working with Chris at Main Street is like a breath of fresh air. Instead of being told what we need, being pressured into a sale, having numbers and data thrown at us to try to make our mind up for us, our meeting with Chris was more like having a cup of coffee with an old friend and talking about a project we had in mind. He does a great job of listening to what you want and exchanging ideas, not forcing his upon you. Once you've settled on a plan, he communicates regularly and oversees everything from start to finish. I feel we got excellent value for our patio door and storm doors, and the experience went extremely well. We could not be happier and are so grateful to have worked with Main Street.

Fantastic experience with Main Street Window & Door. Chris and his exclusive installer team did an…read moreexceptional job on my 11 new windows -- great price, flawless workmanship, and a lifetime warranty. Excellent service, I highly recommend calling Chris. Like others have said, he is like a friend your having coffee with, no sales pitch, just good honest advice.

Unprofessional at best. No communication between installers and woman at shop. Speaking of the…read morewoman at the shop.... She is utterly worthless! She has no idea what is going on at any given moment. She lied to me twice about when the glass I ordered would be in and then booked me 4 days out once it got there. The installers are no better. No attention to detail. I had them come out to my house to measure windows and they didn't measure one window correctly. Then when installing the window they broke the trim on it. I have yet to hear from them about replacing the trim. Seek an alternate window replacement business.... These people have no idea what they are doing! I spent allot of money to find this out.... Don't let it happen to you!

Did an absolutely horrible job replacing windshield on my Honda Civic. It was leaking air into the…read morecabin driving down the road by front pillar. Took it back to them to fix. Their solution? Tear my pillar plastics out from the inside of the car and smear black caulk all over the inside seem. Permanently damaging the interior plastics in the process and looking like crap. Oh, and it still leaked water all into my interior. I had to fix it myself in the end. Never go here!