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    D&W Windows and Sunrooms

    2.2 (29 reviews)
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    C&L Ward - C&L Ward estimate $6580

    C&L Ward

    (75 reviews)

    Well, let's just start by saying..Don't believe any promises on Start Dates. we signed the…read morecontract and gave the Salesman $12,000.00 (half) on 6/11/2025. Project was supposed to start on, or around 7/29/2025. we kept contacting them, and didn't get a reply. Finally, on 9/17/25, Ashley spoke with Installer, they were finishing a job, and would be out to start the following week..9/22/25. That day, the dumpster was dropped off and the material was delivered. The work was to be started on Tuesday 9/23/25...NO ONE SHOWED UP OR CALLED. I called Ashley, she contacted installer, and he said they were still finishing previous job, and they would be out to Start on Wednesday, well Wednesday came and went with another NO SHOW. THURSDAY, I called Ashley going on 10am because they weren't here yet., she called back at 11:30, telling me that the installer didn't have a crew. After she talked to the Installation Manager, he said he would be here on Friday with the Installer. Friday 9/29/25, came and again NO SHOW!!! I text Ashley at 10am, received a text back at 11:45, saying the Installation Manager (Chris) would be here Saturday. Maybe Chad, the installer also. 9/27/25 Saturday..Chris got here 8:45, Chad arrived around 10am, complaining about where we lived , it was a long drive from Flint where he lives. We live in Richmond Township. They worked till 5pm. Sunday, they Both came out and got the siding done on the Peaks of the house. They said they would be back on Monday to Prep for Stone Work. 9/29/25 Monday...NO SHOW, AGAIN 9/3025 Tuesday, Chris show up, Chad eventually came...they worked until about 2pm, then had to leave. 10/1/25 Wednesday, Chad came out at 10am, worked for 2 hrs, then told my Husband that he was 'Frustrated' , so he left. He never did return. Finally, by the Noon on Friday 10/3/25, the prep work was done. Ashley contacted the Stone Work installers, the were to start on Tuesday 10/7/25...Another NO SHOW 10/8/25 Wednesday..NO SHOW 10/9/25 Thursday, got here around noon 10/10/25 Friday.. NO SHOW Finally by the end of the day on Tuesday, 10/14/25, the job was Done! On Thursday 10/16/25 , my Husband gets an email with the Final Bill, requesting payment. They never came out and clean the Stone Work. They had to adjust the bill for Credit due to Us, for unused Materials, and they were expecting final payment without doing any of that. In the end, it took them 2 weeks before they adjusted the bill, and they never came back to clean the stone work. If it wasn't for Chris, the installation manager, it would not have gotten finished.. We give Chris a 10 star review, and everyone else 3 stars.

    unbelievable poor service for two probless, very expensive sliding door. then weather stripping…read morefell off and I can't put the screen in. these people should be shut down!! almost over six thousand dollars!! I have called and called. I hope they read this Catherine Tocco 5204762089 still waiting for call back, keep telling me it's parts being ordered! scam artist they are!! never call them

    D&W Windows and Sunrooms - windowsinstallation - Updated May 2026

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