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    Dover and Company- Garage & Entry Doors

    3.8 (13 reviews)
    Open Open 24 hours

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    Response time

    20 minutes

    Response rate

    100%

    Services - Dover and Company- Garage & Entry Doors

    Automatic garage door installation

    Manual to automatic door conversion

    Garage door opener replacement

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    3 years ago

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    15 days ago

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    4 months ago

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    1 year ago

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    2 years ago

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    3 years ago

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    2 years ago

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    Alexandria Home Solutions

    Alexandria Home Solutions

    3.7
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    Run away as fast as you can. Look at the workmanship below. We wish we had never listened to…read moretheir slick salesman. Alex NEVER came out to the house even after we plead with him to fix this. Shameful. Just shameful.

    I have to take a few deep breaths before writing this review…read more We had Alexandria Windows come out to replace a few windows two summers ago. The communication and scheduling was lacking, so we were a little frustrated, but it didn't prepare us for the ordeal we were going to be dealing with. We live in an old house, 1920's. My husband expressed this many times, that appropriate measures would have to be taken as we had lead in our old windows and trim. I heard him over the phone as well as in person and he was assured they would take the steps necessary. The day the windows were to be replaced, my kids and I left the house. Two windows were in our daughters room, the other in our guest bedroom. One window was oriented the wrong way and still installed. The worst part was, after removing the old windows, the workers took leaf blowers out to blow debris out into the yard below and all over the rooms. My husband ran upstairs and yelled at them to stop, that once again, there was lead paint involved. They stopped and cleaned up, but not well enough. My husband wiped everything down afterwards, not trusting it was cleaned properly. A few months later, my daughter received test results showing elevated levels of lead in her blood. It was quick and not a single other person in our family had any detectable levels. I was livid. I'm still livid. I don't care that one of our windows is wrong or that it took forever to arrange communication. I'm livid that lead safe practices weren't followed as promised and my child had to pay for it. You can't put a price on that. Thankfully, she's grown, and the situation is under control now, but if you have an old house, I would absolutely not recommend this company. To the owner, if your business gives homeowners your word that things will be done safely and following safe standards, you need to follow through. Safety should be top priority. This could have had a very poor outcome.

    Vinyl Sash of Michigan

    Vinyl Sash of Michigan

    2.2
    (5 reviews)

    Okay, so I'm giving them an okay rating. I love my new windows and patio door and the installers…read morewere awesome, and so were Phil and Mike. My issue is follow-up. I get that things are running behind right now, but how hard is it to make a phone call and say that? While the manager Ryan and I haven't seen eye to eye on some things, I do appreciate his effort to send someone come and help me with a user error after the installers left, and to return my phone calls in a timely manner. Also, the person who answers the phone mentioned something to my husband about thinking our house was a rental, and I'm not really sure what that has to do with anything or why she would have said it, but when my husband questioned her, she said she doesn't have to be yelled at and hung up on him. Now, I was not there when this conversation took place, but he told me that he did not yell at her at this point in their conversation. This is the only unresolved issue that we have with the company, and I would very much like an answer as to why she would have said something like that.

    In 2013, my aunt and uncle partnered with Vinyl Sash for home improvements including a last minute…read moreaddition of a new vinyl garage door. Within a year, issues began with the garage door including massive water retention within the panels and pooling of water inside the garage due to faulty engineering in the garage door. They reported the issue and upon inspection, they offered to replace the windows on the garage door in late 2016. This did not solve the issue. Additional reports were made, additional inspections by the owner were met with poor customer service, blaming the customer, and lack of accountability by not taking ownership for an issue created by a faulty product. Fast forward to 2019, the issue is still unresolved. Vinyl Sash does not provide our community with quality products or customer service.

    Hansons

    Hansons

    1.7
    (317 reviews)

    I've waited two years since I've had all new installation of windows in my house to place a review,…read morefinally I feel that I am able to post a review worthy of my experience with Hanson windows. My old windows were over 40 years old and drafty. I contacted Hansons along with several other outfits to get estimates and decided that the quality and price of Hanson was the best choice. I purchased nine custom made high-end , low E windows and installation. The windows were delivered on time and customer communication was good. I had a few questions for the contractors that came out and performed the work and those questions were answered at that time. The first winter I noticed in one bedroom the wood and wall received moisture damage. Not from typical condensation so I reached out to Hansons and they sent someone out to look into the matter. The problem was discovered to be caulk covered the window track drain panel which they were able to correct on the spot. I can say that that is the only issue I have had with my new windows or the workman ship. Over all, we are satisfied customers and would likely recommend to others.

    1) Right upon installation our problems started. We called to sign off and make a payment and we…read morewere not able to get in touch with anyone. I figured eventually they would find me. When they did, they mentioned how they have been out of money for months. I attempted to pay and then they blame me. 2) EVERY winter we not only get condensation on our 2021 newly installed windows but in addition the condensation freezes! That means the windows are leaking terribly. The project on our home was over $20,000. We continually call them back as windows are stuck, locks not working, currently two of our three pane windows have water inside the panes. Just major frustration! Certainly not energy efficient. Not an improvement for our home at a very expensive price! So very frustrating.

    Dover and Company- Garage & Entry Doors - garage_door_services - Updated August 2026

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