Windshield wasn't installed on my cargo van 2 weeks and it cracked near pillar from edge. Given…read moreexcuse it was a rock hit when it isn't even chipped. Had done while it was in randy wise auto body shop, they wouldn't even look at it said they saw a picture of it from body shop! Rock didn't hit it 100 percent positive, as I can hear every noise inside from road.

Jim and his team did an amazing job on my BMW X3, with very little lead time ( less than 24 hours)…read moreat my chosen location. Great attitude, service, inexpensive and fast in under one hour.

Do not waste your time with this place. I bought a vehicle from them and after a little while…read moredecided to trade it in for a new truck so I found one online and sent it to the salesman so an appointment was made for the next day. When I got there I was told the truck was no longer there but it was and I even sent pictures to the salesman. I was treated like garbage from the sales manager and after I told them I didn't want to do business there they kept running my credit. Low balled trade in and raised the price of the truck they were trying to sell me. Would be zero stars but you know the rest. By the way don't mention you're a veteran because they will not give you the other rebates

This company is ridiculous. Every time I take my car there it cost me mega bucks today. It's gonna…read morebe $1800 to fix a camera that's off-line from the car wash. They claim the whole system needs to be replaced. Ridiculous you can't fix anything you can't repair anything it's always replaced replace replace. I bought this car at GMC. I get it service there all the time. This will be the last time I will be there.

I had my 60000 mile maintenance done as well as my brakes. Al Serra quoted 2300 without the brakes…read moreand Burton Garage did for about $600 less and they did the brakes. I've taken my cars there for years and they're always honest and fair. shout out to Dennis for running such a great business!

I took my car here to have the brakes looked at and quoted. The business called me and said I had…read morea leaking head gasket - mind you I never asked them to do anything but give me a quote on my brakes. I took it to the dealership and I do not have a leaking head gasket but the timing cover gasket abd seals are leaking oil. Also my engine light has never come on prior to taking it to this shop but it came after abd I immediately took it to the dealership. So dealership says I have something going on with my EVAP system as well. It's just funny how all these issues happened within days of taking it to this shop. Coincidence?

Where to start i perched a 2015 equinox a few yeas ago. The engine blew so we had them replace it…read more The cost was $9018 and change. Sence the engine was replaced we have had it back 3 times for the same problem. Lights turn on car won't start. All 3 times they tell me all set car is fixed. I talked to the salesman today and he tells me the car is only worth 3000 we owe 9000. You wold think they would try to keep a customer happy as of right now I will never come back. I would give them no stars if I could. Good luck to anyone who has to deal with the staff and service department. In it for themselves.

I've worked with Jason Saunders for my last 2 vehicles and will be working with him again for my…read morenext. Always great service!

I always have the most amazing experience at Thomas auto collision! The owner is so friendly,…read morehelpful, and honest! His mechanics go above and beyond! They are always willing to take care of small projects, not necessarily always big ones! I highly recommend this business! Family owned, local! I love coming here because I always know I'm going to leave highly satisfied! Thank you for being a great business in our community!

Car was hit while parked. I had many difficultys getting the insurance company to focus. Once it…read morewas in Steve's hands at Thomas, all was smooth. Car repaired within the time frame and the repair work was spot on. I recommend this shop for body repairs!!!

Jordan, took care if my problem with easy. Fast and friendly service seems to be the norm! Great…read moreJob!

Doug and Rodney helped me to quickly get back on the road after a flat. The team did an amazing job…read moreand went above and beyond.

Took my 99 Honda Civic to McFalls for a windshield replacement. Safelite wanted 361 bucks…read more McFalls took care of me for $250 out the door. Safelite is over priced. McFalls has an awesome waiting room with really cozy and comfortable chairs. The secretary is really nice. I highly recommend McFalls!

I took my truck in for a gas leak per a friend recommendation, the staff was very friendly and…read moreknowledgeable, Ed the service tech had me vehicle in the bay and out and they took care of me at an affordable price as well. I will be taking my vehicles there from now on.

My Cousin while visiting from Florida went here for an oil change two days ago and the service tech…read morelooked over the front end and tried to advise her to replace her struts! Said they were leaking and he could repair them for around $1000. She declined and told him no, that she would have her husband take care of it. After she left she drove approximately 15 miles and noticed the abs light wouldn't go away on her dashboard. I called PRO-TECH for her and asked them if perhaps they disconnected a wire or something while doing the oil change they said no, shouldn't have needed to do that. Recommended to bring vehicle back in the morning. After finding a CARite dealership nearby from which she bought the truck in Florida she decided to take it there the next morning for a second opinion as it was under warranty. They then inspected the vehicle and said the calipers were loose and rattling probably causing the abs light issue so they then tightened them back up. The vehicle had just had the brakes checked and repaired just two months earlier before coming to MI at a CARite dealership in Florida. They also inspected the struts and said they should be fine to drive back to Florida and didn't require replacement! The following day after driving approximately another 80 miles something came loose and was dragging under the vehicle causing her to pull off to the side of the state highway. Looking under the vehicle she found a bracket of some sort hanging down and dragging the road. She then contacted her dealer again and had to have the vehicle towed to them for repairs again. They said the bracket would have had to be removed to do the oil filter replacement and must not have been properly fastened back after the filter replacement. They then generously replaced the missing fasteners and did not charge her for anything. Thank you CARite! Shame on you PRO-TECH!! It appears there are still bandits lurking around trying to make a dis-Honest living!