I went to Chapman Auto in Orange because my car wouldn't start due to a loose battery terminal…read more With a new job starting on Thursday I was stressed about having car trouble. Kennyard looked at my car and fixed the issue in less than 10 minutes. It was an easy fix, and when I asked how much I owed, he just told me to come back for future repairs instead. I so appreciate Kennyard's helpfulness, kindness, and honesty. Thank you, Chapman Auto

I went to the auto shop on Saturday to have my TPMS warning checked and my signal light replaced…read more The staff quickly diagnosed the issues and provided me with a quote right away. They completed the repairs in less than an hour, and the checkout process was very smooth. They even replaced the tire valve cap, which I really appreciated. I'll definitely come back for any future car issues!!!

I've had a great experience in every service provided here. This place is very welcoming, from…read morecoffee to a friendly decor that makes it comfortable for women and children. The service is fast, professional and honest. The staff is friendly, knowledgeable, and very transparent. it's hard to find a place you trust but this is definitely one if them. I highly recommend!

Went in for a stripped screw inside the engine bay thinking I was going to be an expensive error to…read moreremove, but thankfully the skilled mechanics were able to get it out and only charged an hour of labor. Can't say other shops would do the same from personal experience. Absolutely recommend, very honest and straight forward staff, great experience from the mechanics to the front desk!

Thans still the best! Honest fast and reliable, one stop shop that will make sure you car gets the…read moremaintenance it deserves

Love this place - I got an oil change in about 30 minutes! The last place I went to charged over…read more 2x as much and over double the time. Workers here also seem honest and get the job done! Will definitely be coming back :)

I had a really great experience at this shop and honestly can't recommend them enough. A few weeks…read moreago, my catalytic converter was stolen, and I had it replaced at another shop. After that repair, my check engine light suddenly came on--even though it wasn't on before. The first shop told me it was a problem with the mass air flow sensor and tried to charge me to fix it, which didn't feel right to me. So I decided to come here for a second opinion, and I'm really glad I did. The mechanic took the time to properly diagnose the issue and walked me through everything step by step. Within about an hour, he figured out that it wasn't the air flow sensor at all--it was just a blown fuse. That alone saved me a lot of money and potentially from being overcharged elsewhere. What really stood out was the honesty and communication. He explained clearly what went wrong, didn't try to upsell anything, and made sure I understood the situation. On top of that, he even aired up my tires for free, which was a nice touch. Fast, honest, and affordable service like this is hard to find. I'll definitely be coming back and recommending this shop to others.

Service requested was spot on, called for a used tired. Fair pricing at 60 otd, it was done…read moreimminent i came back. One of the fastest pit stops I've ever made in my life. George was the gentleman that helped me. Fred was the worker on the register. 10/10 would come back and will recommend to others.

I was a walk-in today and referred by other clients for replacement of my headlights which I had…read morealready purchased the replacement bulbs. I didn't expect to get service right away and knew I probably had a wait but I was taken care of and appreciated the speedy process. Thank you again for the excellent customer service. I also wanted to mention that the attention to cleanliness of this establishment was noticeable.

Terrible communication to the customer. Walked in for a basic oil change. Didnt expect to wait…read moreclose to 3 hours on a Wednesday late morning. I'm sure their product and services are great. Unfortunately, they missed this time. Wont be coming back. Not about the money but lack of communication to the customer waiting in the lobby for 3 hours. Update: thanks for response. Good luck to you guys!

VJ really took care of my girlfriends and I car. He told me the price for my A/C and it was a real…read morehonest price! This will be my family's new mechanic!

VJ was very honest with his pricing. He was very knowledgeable and didnt try to oversell me with…read moreanything that was not needed. I will definitely be going back if I need any other car fixing

Jesse was amazing! I messed up doing my own oil change and ended up over torquing the oil drain pan…read morebolt, so my bolt wouldn't stay in. I made an appointment with him the night prior at 10pm and he promptly came out the next day at 8:30AM to fix the issue. He retapped the threads I had stripped out and fixed it for me. He also made sure to drop my oil pan and clean out the metal shavings so they wouldn't get into the engine and put a new gasket on when he reinstalled it. He also completed my oil change. He was able to finish the work in less than 2 hours too! Thank you Jesse for your great help! You saved me!

As you can see by the other reviews, Jesse the owner needs to improve his organization and…read morecommunication to run his business better. My experience was called to book on Monday morning, quoted the price based on easy to describe work and an appointment for Wednesday at 8AM. So I adjust my schedule and am ready. No show, no answer calls or texts until a call at 930 - where he apologizes for issues on Tuesday and will show up at 5PM. Fine. I'll adjust my evening plans too. An organized person would have adjusted plans and communicated Wednesday if they had issues/delays Tuesday. Then, at 2PM calls back and says looking more like 530PM. And then he says... oh? Did I give you a price already? Oh that's actually a lot of work and says it'll actually cost 60% more. That was enough to call it quits. While I can't speak to his mechanic abilities, he fell short on: 1) being able to accurately understand and estimate work before quoting, or worse, stick to his quote when he gets busy 2) ability to plan his schedule and communicate reasonably. I hope he learns from this and other experiences and reaches his potential through better consistency.

Service Advisor Joseph M. did an amazing job. Great communication to keep me informed throughout…read morethe process. He was very helpful to handle my transportation needs. Will definitely return for any future car services.

Great service and great customer service. Ricky was very clear and very helpful through the whole…read moreprocess. Will be coming back for any future work needed on my vehicles.

Great place to help service your car. OIL changes, they also help me with my Transmission repair…read more Thanks

Went in for a alignment on my lifted Tacoma came out satisfied process was quick and simple Highly…read morerecommend for any Lifted trucks that need alignment

Easiest brake job I've ever done. lol. E-Z brakes were on time, had the work done quickly, and with…read morethe correct parts .....very friendly from start to end. I definitely definitely will be using them in the future. Thank you Neal

Helpful guys and explained everything thoroughly to me despite my extreme lack of car knowledge…read more Helped break it down and honest throughout the process. A little more expensive then initially quoted but to be fair my car was a hot mess and a worse problem then expected but still fair price. They came to me and my car and been running well since! Even easy texts for follow up after on what I should do, for any random lights that came Update: waiting for a call back! I lost the cell they gave me