I have used Foothills Mechanical for a couple of yrs now, and I am very pleased with them. Tylar…read morewas my serviceman, he was courteous, knowledgeable, and professional. We had a part that was going out and Tylar was quick to replace it. I highly recommend this company! Trustworthy, and reliable.

Woe! Talk about fast, efficient, and ready to bail one out of a difficult dilemma. I am on…read moreoxygen...the AC blew at 1PM. with outside temps at 1200 degrees... and these great guys showed up at 5PM...repaired it and were gone at 6PM. They even had a window unit AC for me to use if they couldn't repair it on the spot! Five stars fer sure!

Our experience with this company was extremely unprofessional. We scheduled an assessment with…read morethem, and they went on site without properly advising us. They were unsure which unit needed troubleshooting and did not bother to call for clarification. They went on site on Friday, and by Wednesday we still had no proper updates. They repeatedly told us they would submit a repair quote, only to finally admit--after 5 days--that they did not know what needed to be done because they were unsure which unit required service. This wasted 5 days of my time!When we asked to speak with the "owner," who was the one performing the assessment at the time, we were told, "You can't speak with him because he's busy working." We were also working and needed this issue handled promptly. If communication and follow-up cannot be provided because you are too busy "working," then that reflects very poorly on your business practices. The lack of accountability and honesty was extremely frustrating. :) And for future reference, the operator should never raise her voice at a customer. Professionalism and proper customer service should always be maintained. I was the one dealing with the issue and the unnecessary delay, so that response was completely inappropriate. I strongly recommend additional customer service training for her.

Compass provided above and beyond support for a long time customer. Providing troubleshooting and…read morereplacement of a component in my home that wasn't a normal part of the equipment provided with our install. One of the power supply breakers to our unit was chattering and was hot. I called Compass and a technician was dispatched the next morning. He checked the situation and determined the breaker was failing due to age and not my HVAC unit..he obtained a new breaker and replaced the faulty one. The problem was solved better than new. My experience with Compass has always been OUTSTANDING!!!

Switched to JC's a little while back, after dealing with a local company that didn't provide…read morequality service. JC's provides excellent service, they are honest folks, and we couldn't be happier.

The work crew was highly efficient, skilled and so well mannered. They were very concerned about…read morethe quality of their work and making sure I was happy during the entire process. I am so grateful to have found this HVAC company and wholeheartedly recommend them!

The builder of our rental property in Marysville, TN, Pistol Creek Builders, installed the AC…read moreincorrectly. The air intake vent was too small and collapsed. We had Veracity Services fix the tricky situation while staying within the warranty. Frank, the owner, was patient, and his expertise showed. I plan to contact the builder to replace the AC vent.

Our upstairs a/c bit the dust after 21 years of service, and was covered under our home warranty…read morewith Veracity as the service provider. Our service tech was Mr. Fadel Shamaly. This young man is one of the most responsive and communicative people that my wife and I have had the pleasure of dealing with. Ever. There was an issue within the home warranty company and from start to finish, he knew exactly what was happening and stayed completely on top of things. When the warranty issue was resolved, he immediately took action and was able to get in extremely quickly to replace our unit and serviced the downstairs unit. The work was done quickly and efficiently, and we have air before it starts getting hot out. We would recommend Fadel and Veracity to anyone needing a/c services. Top notch communication and service.

I cannot express my gratitude enough to the owner Randy. He is such a class act. He is honest and…read moreprofessional. He has come out on 3 occasions to keep our older system going. He's never pushy about getting a new system (even though we will go through him when we're ready). He replaced the coil in our current system and got it working great again! He's there for all of my AC questions and always makes himself available. If you're looking for an HVAC guy this is your guy!

Randall showed exactly when he agreed, diagnosed a complicated issue quickly and gave me multiple…read morepaths forward for a fix.

Had them service my new house for 3-4 years every 6 months routine maintenance and inspection…read more Service was generally good. Nice people to work with but the last two times at the house completely misdiagnosed a "problem" I had with my heat pump. Got a second opinion and their analysis was not accurate. Saved me a lot of money having someone else look at it. Had them out one more time and was charged an exorbitant amount for what amount to 15 minutes of work. Upon inspection in the attic is was not cleaned up as they said it would be. In summary, nice people, check their work, if something seems more expensive than it should be, get a second opinion. Be suspicious of "problems" that need to be addressed.

I originally sought plumbing services on Angie's list, and they were the first company to respond…read more After a good bit of conversation and picture of my bathroom issue, Tyler and the owner realized the work needed was beyond their scope, and suggested I seek a general contractor to do what was necessary rather than take advantage of me and run up a major bill. Honesty and integrity is so rare these days that it is a pleasure to run into a company that practices them. I can only imagine what a great experience it would be to work with them!

Had service guy come out and check one of my units at rental property. The unit was low on Freon…read more His quote was $3000 to clean coils and service Freon. $365 /pound for Freon. Absolutely ridiculous. This company preys on older people. Run away !!!! I have 40lbs of R22 ,, he refused to use it. DO NOT CALL THIS COMPANY!!!!

Taylor was very accommodating, gave us physical evidence of the repair that was needed. We highly…read morerecommend Phoenix Home Comfort.

When you are having issues with your HVAC it is stressful and all you can think is "what is this…read moregoing to cost". We had used other services in the area that were incredibly ineffective. So, we reached out to friends in the area and they suggested Rob at Climatize. Their team came in, spent time figuring out the issue, tried different things and really researched the problem. They had to come out twice because they didn't want replace an expensive part if it didn't have to be. Unfortunately, it did turn out to be the issue but they didn't charge another service call. They were very thorough, replaced the part and then made some suggestions for future improvements but were not pushy. When the time came to make those improvements they were exactly who we called. They try to find the most economical way to do things and actually know what they are talking about. It was really refreshing to do business with people who aren't trying to nickel and dime you to death AND who have the knowledge on how to repair a unit. They are 100% my choice and I trust them fully.

While they promote cleaning air ducts on their website, they are just too busy to do this kind of…read morejob. Pretty Sad!!! I guess they won't get our business anytime soon, even if our air-conditioning dies. :(