They responded quickly and came out, provided an estimate. I was told I'd receive an email with…read morethe discounted quote the next day, but nothing ever showed up...even checked spam/junk and nothing. Not ruling them out, just awaiting the email.

Archer AC went above and beyond to find and repair the refrigerant leaks in our AC system that…read moreother companies I've tried in the past, never did. Will definitely call Archer AC in future for any HVAC related issues.

Discussed repair options. Helped me make an informed decision. Can't ask for much more than that!read more

We had to replace our 20+ year old appliances. We ordered the same appliances so that they could…read morefit in the existing cut-outs in our kitchen. We ordered a gas cooktop, wall oven, and a dishwasher. We tried to find an installer who could work with gas. We finally found Jeff at Appliance Service and Installation. After I told him about the appliances, he wanted to come and look everything over. Little did we know how appliances have changed in those years! Wall ovens now require their own built-in wall cabinet and they no longer fit in the existing base cabinet! They are 2" deeper. Jeff told us that he would have to move the existing gas line so that the oven could fit in the same space. Our old dishwasher used to be hard-wired. Now it came with a plug so we had to install a new plug. So, this was going to be quite a job. Jeff is VERY knowledgeable and professional and he explained how he would proceed with the job. He told us how much he charges (he works by the hour) and our job took him nearly 7 hours (he told us it would take this long). It was WORTH it!!!!!! We are confident that the electrical works, everything was done correctly and safely. The new gas line was installed with a new regulator. All the appliances are working correctly and smoothly. What a relief! Jeff is also very respectful of your house. He worked very cleanly! He even swept up after he finished! In the end, I believe you get what you pay for. I would NOT hesitate to have Jeff come and work on any appliance that we have.

I had an electrical panel that needed to be replaced right away because I was without power. Sean…read morecame to my house the same day. He put another job on hold so he could help get my power back on that day. He worked on my electrical panel all day. He even let me use his generator to keep my food from spoiling. He quoted me a reasonable price, and I am so thankful I found him. Thank you, Sean, so so much.

Showed up and requested! Did everything I asked without trying to upsell! This is how you run a…read morebusiness! Perfection!

When our air conditioner unexpectedly went out, I was extremely worried because my mother is in…read morevery poor health and cannot tolerate the heat. From the very first phone call, everyone at Aire Care understood the urgency of the situation and went above and beyond to help us. A special thank you to Eddie and Chris M. for making our situation a priority. They worked hard behind the scenes to rearrange schedules, get us a temporary window unit to keep my mom cool, and make sure our new Carrier system could be installed as quickly as possible. Their compassion and willingness to help during such a difficult time meant more to my family than I can put into words. I also want to recognize Chris R. and Ethan, our installers, who rearranged their schedules as well to make sure we were taken care of. They were professional, courteous, and knowledgeable, but what stood out most was the kindness they showed my mom. They were so sweet and compassionate when speaking with her, treating her with genuine dignity, patience, and respect. They answered all of my questions, treated my home with care, and made sure everything was installed properly. It was clear they truly cared about the people they were helping, not just the job they were there to do. Finally, a shout-out to Jeff Davis, the owner of Aire Care, for building such an outstanding team. It's clear that compassion, integrity, and customer service start at the top. Thank you for hiring such a fantastic crew and for showing genuine care and understanding during one of the most difficult times my family has faced. Because of all of you, my mother was comfortable, cared for, and cool when she needed it most. I can't thank the entire Aire Care team enough and highly recommend them to anyone looking for an honest company that truly puts people first.

I called Aire to diagnose an AC unit that had suddenly stopped working…read more To be fair, some diagnostic checks were performed. However, the actual cause of the problem was never clearly identified because most of the visit was spent trying to upsell us on additional services or a new unit. I was repeatedly told that the unit was old, poorly maintained, and that the best option was to replace it. The first repair estimate was around **$6,000** for a compressor replacement. Later, I was offered another option for about **$900** to replace the start capacitor and relay, along with a coil cleaning. We declined both repairs and simply paid **$224** for the service call. Afterward, I drove to Home Depot, bought a replacement start capacitor for about **$20**, and installed it myself in roughly **15 minutes**. The AC unit started working again. Will the unit fail again soon? Probably--it is old. But for now, it works. Could an experienced technician have identified and repaired this particular issue quickly instead of focusing on selling a replacement? In my opinion, yes. Decide for yourself whether you want to call Aire for **repairs**. Based on my experience, the emphasis seemed to be on selling a new system rather than diagnosing and repairing the existing one.

Pablo was great. He arrived right on time and worked quickly and kept me updated on what he was…read moredoing. He showed me photos of the condition of the vents. When he was done, everything was clean and the cost was reasonable. I will use him again, for sure.

I do not recommend this company based on my personal experience. On May 13, 2025, they performed a…read moretune-up on both of our AC units, noting on the invoice that the condensate drain line was inspected and cleaned. The technician told us the systems were in great shape and reported no issues. On June 23, we discovered water damage in a closet beneath the attic and found it originated from a slow drip at the drain line T-pipe. We called the company back the same day. Their technician said a connection was not glued, claimed to have fixed it, and cleaned the line again. When we asked them to cover the water damage that evening, their owner said: "He did, um, he you know opened it up, not that specific part, but where it initially comes out. He even sprayed some cleaner in it" and stated she did not believe the drip was related to their service. The following day, after we found another unglued connection at the location where the line initially comes out, the owner then said: "the area in question was not part of the work we performed." To me, this seemed inconsistent with her statement the day before that he had opened the line in that exact spot. She also said: "it appears there may be issues related to the drain line's installation." I found this confusing, because if the connection was believed to be unglued from installation, it was hard to reconcile with her earlier claim that he had used that same spot to clean the line. On June 25, we hired another HVAC company, who confirmed it would be impossible to clean our drain line without using one of the two points in question -- including the T-pipe where the first leak occurred. One of their employees also told us that if the leak had been caused by their service, we would have seen a huge gush of water almost immediately after they left. However, the restoration team hired by our insurance inspected the walls and ceiling and confirmed the water damage pattern was consistent with a slow drip. Water traveled from the attic down a king stud into our closet, bypassing ceiling drywall -- evidence of a gradual issue consistent with the timeline since their service. Our insurance company has informed us they are pursuing subrogation with this company. The total claim was $4,249.16 -- of which insurance covered $3,249.16 and we paid a $1,000 deductible out of pocket. What further concerned me was the response after I shared my experience publicly. I received hostile and intimidating messages from people who identified themselves as relatives of the owners, including name-calling and demands such as "leave True Comfort alone" and "you can block me but you can't hide." In conclusion - I personally found it difficult to reconcile the company's claims that they cleaned the drain line with their denial of touching either access point. In my opinion, both the initial service and the way the situation was handled afterward felt unprofessional, and I would not hire this company again.

Absolutely love the service. They have a check list for preventive maintenance. They make sure to…read morecheck all the things that could fail and it helps keep your system running. They always send reminders for each visit. Highly recommend them to everyone.

Awesome service. Chase was professional, fast and courteous. I had a clogged waste water drain and…read moreit was dealt with quickly and at the best price.

$93 or free! Only…read morehad excuses. Upselling began before the evaluation even started. Blamed my pipes not being up to code. I ended up ordering a drain snake/auger on Amazon for $65 and completing the job myself.

Had service guy come out and check one of my units at rental property. The unit was low on Freon…read more His quote was $3000 to clean coils and service Freon. $365 /pound for Freon. Absolutely ridiculous. This company preys on older people. Run away !!!! I have 40lbs of R22 ,, he refused to use it. DO NOT CALL THIS COMPANY!!!!

Taylor was very accommodating, gave us physical evidence of the repair that was needed. We highly…read morerecommend Phoenix Home Comfort.