Steve and his company installed our mini-splits in my house over a year ago in December/January…read more24/25. We paid $20,000 for two units. They worked fabulously for the first 8 months- we live in a Cape Cod built in the 50s with no heating devices upstairs. The bedrooms were warm and cozy in the winter, and cool in the summer. And they were so quiet! However, since installation, Ash has been flaking and ghosting me on appointments! So the background is that our mini-splits started pumping out cold air in mid-November '25. So I called for a service request, they came out, fixed it, and it only worked for a few days. I called for another service request a few weeks before Christmas, and I was told that someone would be at my house on a Friday - and no one came out, or called me to let me know they weren't. The next day I called, and they said they would come out that day [Saturday]. Their van broke down and they weren't able to come out, so Steve said he would come to my house the following day. He basically ghosted me all day until 6pm; he was out of state, and he nonchalantly replies "I was going to [come out to you] but the boiler [at my in-laws' house] had other plans for me lol." So he tells me that he would be at my house the next day, and he was and he did temporarily fix the mini-splits. He also told me that he would text me every day for a couple of weeks to make sure it was still working - and he didn't. The mini-splits broke down again. So one of his techs comes out to service it, it doesn't get fixed, and they said they "made an appointment" for April 1st. April 1st comes by, and no one has called or texted me about my service appointment. I tried to be nice and patient and give them a little time, so I wait until April 7th to text Steve, and I get ghosted again. So I call the business last week. He sounded like he understood my frustration, and said after he hung up with me, that he'll text me an appointment date. He doesn't. So I call the next day, and then he tells me we would have an appointment today on the 21st at 930 - and he doesn't show, and he ghosts me through text, and when I call the business, I get an AI voice mail instead of speaking to an actual person. So I now I have $20,000 mini splits in my house that don't work and I need to find a new HVAC company. It takes a lot for me to even leave a 1 star review, let alone a 1 star and an actual written review. I tried to give them the benefit of the doubt over and over again, but since they're ignoring me, I don't really have any other choice.

Ripped off by these people. Did not pass inspection!,,,no warranty, no service, no licenseread more

N&T guys are the greatest/honest workers I've met so far! they are always on time and always ready…read moreto work. I had my central air system replaced with these guys in less than a day, they were respectable, honest, had great quality materials and their prices were unbeatable... thanks again guys I appreciate you all and will definitely refer you to other!...

From the owner: N&T Heating Cooling and Ventilation LLC located in…read moreGlastonbury CT servicing all of Glastonbury, Bloomfield, Windsor, Enfield, South Windsor, East Windsor, East Hartford, Manchester, East Hampton, Manchester, New Britain, Newington, Simsbury, West Hartford, Farmington, Suffield, Cromwell, Granby and surrounding CT areas. Reliable HVAC experts licensed, and locally owned. We are here for all your heating and cooling installation and repair needs. We specialize in residential and commercial systems, delivering quality service and circulating comfort year-round. Heating & Cooling Installation Fast, Professional Repairs Specials on New Installs Free Estimates Available on installations only Contact us today to schedule your service and experience the N&T difference!

Ac went down and we called Casillas heating and explained our problem and also that my wife has…read moreasthma.....said no problem and came over first thing the next morning and took care of the problem...I would highly recommend Casillas Heating and Cooling.

From the owner: Maintain, Repair and replace heating and cooling systems…read more We are a Trane and Heil authorized dealer

The tech was very informative and knowledgeable and took the time to explain every step of the…read moreprocess in cleaning the multiple vents and coil in my home. He also did a before and after video and photo collection to show the accumulation of dust throughout my home ventilation system. I was disappointed with myself for I had someone else cleaned out my dryer vent a few months ago and definitely would have used this company. I will most definitely use them going forward for my home ventilation system, including my dryer vent.

i would not recommend this company. When I called to schedule the air duct cleaning service, they…read moreconfirmed that they had a special for $99.00. They were supposed to be at my house to get the service done between 8-10am. They called at 9:30am to inform me that they would come between 11am and 1pm. One hour later, they called again to ask if I knew about the price. The man also wanted to know why I wanted to get the service done and he said that I will have to pay $200. At the end I had to cancel. Waist of time.

I had a plumbing issue and I called Cornwall plumbing they came out within 24hrs within minutes…read morethey diagnosed the problem and fixed it very knowledgeable and they had the parts needed to fix my problem very competitive rates as well

My Mom's refrigerator wasn't making ice or dispensing water, and had a slow but steady water leak…read more From the get-go, Kim at CP&H was great, sending someone out as soon as she could, explaining the service call fee, and that we'd get a text when he was on his way. The technician suggested getting a new filter, which was definitely needed, but it didn't fix the issue, so I called again a few days later. Kim had a tech over within the hour. Turned out it was owner Joey Rogers and he zeroed right in on the problem: the water line to the fridge had been turned off for some reason! Duh!! An ice-making, water-dispensing refrigerator needs a running supply of water! (Now, to be totally fair, the first guy was still in training and not having yet had multiple on-the-job experiences, I could see how easy it would be to overlook the most obvious answer. It's like calling tech support with a computer problem: a newer guy might first look for a more complex solution. The seasoned pro simply asks: "Is it plugged in?") As Joey made sure the water/ice dispenser was working properly, I went into interview mode, learning more about his company's history, their service area, the number of staff, etc. -- and I tell you, if I didn't love my job, was 30 years younger, and wanted a secure future -- I'd seriously look into the plumbing profession! When he left (saying there was no further charge), I said: "Well, welcome back to the old days!" You know when your local plumbers, electricians and the like genuinely saw their work as more than just a job, taking the time and care needed to make you a loyal, longtime customer. Kudos to all at CP&H!

I gave them a "1" but only because they did not have a "0". I stayed home waiting for them for two…read moredays and they never showed. I corresponded through Yelp with someone named Ivan. He kept messaging saying he would see me later in the day for two days and finally never showed or called or messaged me anymore. I would not recommend them to anyone based on their non-existent customer service and care. Not a way to run a business if you want to be successful, in my opinion.

From the owner: Our Mission: Our mission is simple – to deliver thorough,…read morereliable, and affordable air duct cleaning services that improve indoor air quality and contribute to a healthier living environment. We believe that clean air ducts are essential for a comfortable and safe home, and we take pride in our ability to make that a reality for our customers. Why Choose Us? Expert Technicians: Our team is composed of highly trained and experienced technicians who use advanced equipment and techniques to ensure a comprehensive clean. We adhere to the highest industry standards and are committed to continuous education to stay at the forefront of air duct cleaning technology. Customer-Centric Approach: At [Your Company Name], we put our customers first. From the moment you contact us to the completion of your service, we are here to address your needs and answer your questions. We offer personalized solutions tailored to your specific requirements and strive to exceed your expectations. Commitment to Quality: We take pride in our work and are dedicated to delivering the highest quality results. Our meticulous cleaning process ensures that every part of your air duct system is thoroughly cleaned and inspected for optimal performance and air quality. Transparency and Integrity: We believe in honest and transparent communication. Our pricing is straightforward with no hidden fees, and we provide clear explanations of our services and recommendations.

Tyler was awesome! Quick to respond, diagnosed and fixed the problem within a morning, called to…read moredebrief me afterwards. 10/10 would recommend!

From the owner: Specializing in split system installation and repair, Oil and gas heating service. Central A/C and…read moreheat pumps. New construction or existing home ductwork projects

Chris was AWESOOOOOOME!... He is about his business.... I had an issue... He did the following:…read more1. Assessed the situation 2. Provided all solutions... expensive solution vs. Non expensive solution 3. Advised on what was the best solution for the moment. 4. He was very knowledgeable on his expertise with explanation that the consumer can understand. What I loved the most about Chris is that he went right to work to resolve the sitiation.... He did not BS around... guess what... at the end of the job I was satisfied...

Things began great with Chris. He showed up when he said he would. Diagnosed the issue, and…read moreprescribed the solution. He told me the shop would have to order the permanent replacement part, but he could install a temporary one. I paid him in full for everything, including his coming back in a week with the permanent replacement part. The problem is that last part never happened. He responded the first time I contacted him, telling me the shop never ordered the part, that he'd reordered it and would have it done that week. That was 6 weeks ago. He hasn't called or texted me back. Let me repeat, I've already paid him for the part and the installation. He's stopped responding to me. This seems out of the ordinary for him given his other reviews but this is unacceptable.