Billing chaos. COHME resorted to a law firm. Beware, not of caretakers, with our experience, but…read moreowner, who used a remarkably chaotic billing "system." Finally got written bills, for use with insurance, but COHME used a lawyer to strong arm final payment, despite my experience of chaotic billing.

My husband began to need more intensive care as his nerve disease progressed. COHME provided the…read moreprofessional help that enabled him to be at home - where we wanted him to be. Milisha worked hard to schedule round the clock coverage. COHME's aides are head and shoulders above over agencies that I have used for more than 5 years. I felt very supported by everyone at this agency - and I needed that!

I had the good fortune of getting to know Chip, Renewal Care's resident service labradoodle. He is…read morea gentle and empathetic soul, able to quickly bond with a full range of diverse human patients. His gregarious presence and furry touch will calm even the most stressed mind while giving him a good petting will lower blood pressure (I read the blood pressure thing in a CNN article, so it must be true!). He is the perfect assistant for helping his human caregiver colleagues form a stronger connection with their patients. Besides my rave reviews for their therapy dog, I am very impressed with Renewal Care overall. They are the first long-term care services organization in NYC dedicated to the LGBT community. That means they are especially sensitive to employing care partners who embrace each client's diversity. Heck, a good number of the employees are part of the same community, so they definitely can relate! Being somewhat of a Zen practitioner myself, I am also very intrigued by their innovative mindfulness practices approach to working with people with dementia and Alzheimer's. That is definitely not an option my grandparents had from their more traditional elder care service providers. It's never too early nor too late to benefit from being truly present.

Renewal provided care partners for my dad for three years. The care partners took good care of…read morehim, making sure his medical needs and ADL's were addressed. Renewal's administrators were great to work with, too. They really understood our family's needs.

After taking significant time to reflect on our experience we feel it important to share our…read moreexperience. We certainly hope it is an isolated one since the pediatric special needs community already battles through so much for our children. With that said, after our district was unable to conduct an appropriate OT eval, we sought an Independent OT Eval. During this process, Focus was attentive and communicative. Once the District approved the independent eval, a date was set and we experienced a very thorough eval, discussed the findings & what recommendations would be with the therapist. We left feeling confident that our child's needs would now be met after a District review of their findings and recs. Upon receipt of the eval report from the District we were surprised to only see a recommendation for clinic based OT with no other School based recs in place to address the issues the therapist spoke to us about. Our child was denied services based upon this fact. We spoke to our advocate who suggested we contact Focus and inquire about the lack of School based recs. We were then informed by Focus that the district had requested changes in the report (changes they used to deny services). We were sent Focus's version of their original with School based recs. We asked that Focus participate in a phone conference with the District and us to clarify which report they stood by- Focus did not respond to this request and have not communicated with us further since. This was an Independent eval-the purpose of which was to avoid District manipulation and yet Focus not only allowed the District to change the report drastically to deny services needed, it refused to stand by its own work when necessary to secure the appropriate services. We are still dealing with the results of this negligence and unprofessionalism.

This is an exceptional Center for children on the spectrum. Their care, love and knowledge is…read moreunbelievable. They go out of their way to serve and provide you and your child with the best care and an environment for the outstanding therapies they provide. I highly recommend Ruth and her amazing team!

Wonderful people to deal with. They helped us navigate a…read moredifficult situation with kindness and compassion.

Let's face it: people are living longer and needing more care as they age. My family encountered…read morethis reality head-on when our grandfather was diagnosed with Alzheimer's. Initially feeling helpless, we soon turned to Elder Care Homecare, on the recommendation of friends, and found them to be the best home-healthcare agency we interviewed, hands down. In practice, they were as good as we'd expected. They were able to give us comfort that our grandfather was in capable hands while we were at work. The aides were not only competent but also trustworthy -- a critical factor when choosing to grant access to a loved one's home. Perhaps most important, the staff was accessible. I cannot emphasize this enough. Especially in the first weeks after we hired Elder Care, we wanted frequent updates, and Elder Care rose to the challenge. Rather than make us feel like we were annoying them, the team was a pleasure to work with, keeping us posted in real time and offering a window into our grandfather's treatment. We got the sense that the whole team actually cared.

Beth O'Connor, the Client Care Liaison at Alvita Care, is simply the best consultant you could ever…read morehave. She, as well as the entire staff at Alvita Care, are all super professional, very understanding, patient, caring, and extremely knowledgeable in all aspects of home care. Beth is super punctual, shows up on time (as promised), calls you back, texts you, and responds back immediately within seconds. In addition, she is very easy to communicate with, and is exceptionally responsible. She, as well as the entire Alvita Care staff, consistently go "above and beyond" for all their clients. In addition, Beth is extremely knowledgeable, super patient, extra kind, highly qualified, and very considerate; plus she carefully listens to every one of your concerns. She, as well as everyone at Alvita Care, are definitely top-notch and superb, and will take all your personal concerns into consideration, plus they will not stop helping you until you are completely satisfied. They are excellent, excellent, excellent! But you can't go wrong asking for Beth O'Connor as your Client Care Liaison. She is super knowledgeable, courteous, professional, patient, and always open to all your suggestions and ideas... while, at the same time, willing to share her own expertise, personal experience, and indispensable know-how. She is more than just great - she is superb, super fantastic and goes "above and beyond" for all her clients. We are extremely satisfied with the entire Alvita Care family, and will continue to use their services for all our home care needs. Do not go to anyone else. Beth, as well as the entire Alvita Care family, are simply the best! Most recently, Beth also assisted us in hiring two home care attendants that are both absolutely perfect in every regard.. and one of them is even bilingual, as we had requested. We just couldn't have done it without Beth. She has been indispensable, and has patiently helped us throughout this entire process. She is definitely the greatest asset that Alvita Care can ever have. Finally, we are very grateful and fortunate to have found both Beth O'Connor, and the entire Alvita Care family, and will not hesitate to refer them to our family, friends, co-workers, and you, the reader. With Beth O'Connor and Alvita Care you can never, ever go wrong!

I had an extremely traumatic experience with Alvita a few years ago and now that I've just received…read morea letter about patient information being compromised in a hacking, I'm compelled to warn others about trusting loved ones in the care of this organization. When my mom was returning home after a debilitating stroke, we decided to bite the bullet and go with Alvita - which was more expensive than others but long calls with their rep assured me my mom would be in amazing hands and I'd be able to rest easy and enjoy "being a daughter again." The *best* of the three aides they sent was notably cold upon meeting her, and one whom my mom told me would literally snap and curse loudly when lifting her in the hoyer and doing her duties, making her feel like a burden and making her feel on eggshells in her own home. After that, it became a full nightmare. On the morning of a doctor appointment, where the aide was asked to have mom ready to go for her wheelchair transport, the aide literally left in the middle of changing mom - without any reason, warning or notice. I thought she was taking out garbage but she genuinely just ghosted. As a result, mom missed an important appointment with her oncologist while laying there undressed and helpless. That wasn't even the worst. The final aide, who didn't last long due to her cat phobia (side note, when reaching out to Alvita, their solution: maybe just get rid of the cats), we learned had been putting dirty, soiled/food-filled pots and pans away in mom's cupboards. As a result, the aide who took over discovered maggots everywhere and we had to replace a ton of mom's cookware. (I would share a photo if it wasn't so gross.) The recklessness and negligence of this company and its hiring decisions is unreal. Thankfully my mom had me to advocate and look out for her through all of this, but it's terrifying to think about folks without a support system who are on their own in the hands of people like these and sharing their homes with them. I highly recommend directing your loved ones anywhere else. Or making sure you check in frequently on the welfare of anyone you already happen to have in Alvita's system.

I am very happy to write this review as Community House call Providers was there for me during a…read morevery difficult time, dealing with a sick, homebound family member. I reached out to this agency, and from the initial call and ever since I have been more than satisfied with their compassion, professionalism, and knowledge of how to deal with not only a sick patient but also the patients struggling family members. From my initial call the office staff walked me through the intake process which was very smooth, and a short time later a Nurse practitioner was at my house doing an initial assessment, in which she addressed all of our issues and concerns and also referred us to all the necessary specialists and agencies. I am truly grateful for all of the care and help they provided me and my family and would highly recommend them to anyone that is in need of a highly skilled, and caring medical provider to come to the home. Should I ever be in need of a house call, for another family member I would not hesitate to call them.

Update: it's been two years and my daughter has perfect speech and no issues. The initial PT we…read moremet with tried to convince me my child would have speech delays and all sorts of other delays if a lip tie and tongue tie were not treated. She had neither. Went for an initial consult, PT wrote up a report with the wrong name for my daughter and wrong facts - like we were there with our nanny. Complete waste of money and time and PT kept trying to get us to get her lip tie cut when we were there to deal with mild tort (we also went to two pediatricians who said she didn't even have a lip tie). Unprofessional.

I found this company to be unprofessional. Difficult to reach someone there and to receive a…read moreresponse. I would not recommend working with the practice.

CTD is as good as it gets! My son received OT here, and PT through the sister agency. His…read moretherapists were dedicated, smart, creative and thoughtful in their approach to working with my child. The growth he made in terms of his sensory challenges, and his fine and gross motor planning, was remarkable. The office staff are top-notch. They advocated fervently for my son's care, and were always available to answer questions and offer additional support. Marianne Rho, herself an OT and owner/manager of CTD has done an exemplary job of creating an agency that provides the best quality-care in the field. Bravo!