***when I called the owner, he accused me that it was all my fault. Didn't ask about the details…read moreand assumed I moved the cones blocking the stallz*** Went for a touch less car was about a month ago. I noticed that self was stalls had cones on the entrance and decided to use the touch less stall. There was a car already driving out of the stall as I paid and got ready to enter. To my surprise, nothing happened as I entered and tried to get the stall to recognize my car. Nothing happened. As I was trying to troubleshoot a gentleman from karmichael came and told me that stall was out of order and we should contact the number for a refund. Here is my shock... When I explained what had happened he said "why would you move the cones and proceed to pay and use the stall. It is obviously under construction" I said "there were no cones blocking the stalls." And explained that I was using the touch less auto wash. No apologies, "just send me your address and details and I will send you a check." Wow, at no point did I act entitled or hostile for my refund but he sure made it clear that I was inconveniencing him. I support local businesses but I will definitely drive 15 minutes out of my way to go find another business. Not worth the quality or price. When you run a small business, customer service and listening to your customer should be a priority.

We sat in line for 20 minutes, hoping to get the car washed. The payment kiosk would not work. We…read moreleft.

Thank you so much for the car detail and dent removal. My car has never looked better…read more I appreciated the convenience of having my car picked up at the ferry and returned the next morning. Thank you for the honest communication and for following through on everything we agreed upon.

Spring time detail and brought my mums car as well…read more Travis and colleagues are amazing and have a great sense of detail

I've been going here since 2017, wonderful service! And love the upgrade to touchless a few years…read moreback! One time back in 2018 when my car battery died cause I was vacuuming my car out listening to music, the gentleman helped me jump my car, and was so kind. Great customer service, love supporting their business!

Buyer beware! LEARN FROM MY MISTAKE Purchasing the Monthly…read morePass DOES NOT allow you to use their car wash daily or even a few times a week. It actually only allows 3 times to use their car wash. They do not show that before purchasing. All this "Monthly Pass" is doing for you is letting you prepaying for the 3 washes. Even Brown Bear is better than this! At least you can use it more than this and they give you towels to dry your car off. DONT BE FOOLED. LESSON LEARNED Yelp is not allowing me to upload my screen shot.

It's a drive through car wash with optional vacuum cleaner and car mat cleaning. You need to tell…read morethem what you want so they can activate those other features. The best part is they have power spraying before you go in and they do a great job getting all the stuff off that happens living near the sound and after a long travel with lots of bug smashes everywhere.

Great wash. The techs thoroughly sprayed down my vehicle before I drove it through the car wash. My…read morecar got sparkly clean!!! Thanks for the excellent, quick service, guys!

Visited this location a few times. Near a liquor store. Car wash is spacious, had what I needed for…read morewashing my car. Water pressure is high so be cautious on older cars as it can peel off the clear coat and paint. Sits a little lower than the main road. Vaccum station also available. Wish there were locations up north.

I have used Brown Bear for years off and on and was reintroduced when I had my truck serviced at…read moreWay Scarff Ford and was given a free car wash coupon. Even the economy wash gets a 9.5.

Perfunctory work…read more Didn't really try to do a complete job. There was dirt between the door and the car, around the door handles, and next to other trim. Spots on the leather. Didn't dress the leather, which it really needed. There were still large stains on the rim under the hood; we asked them to work on it, but they said they couldn't, as it needs a hard brush to remove and they don't use that. Went home, spent 5 minutes with cleaning wax and it was basically gone. See photo for the before, they wouldn't touch this. This wasn't due to a very dirty car. They allocate 4 hours, but only took a bit over 3 hours, so it's not as if they spent lots of time on other parts. When I got home, I spent about 45 minutes completing the work they didn't do. Overall, a pretty meh job, especially for the price. Not horrible, just meh.

Paid $230 ($255 after tax) for sedan 3 hour external/internal detail service…read more The external portion is absolutely worthless - the spray wax did nothing & car was still dirty. We had to go to a car wash after to get the dust/smudges off. Internal - glove compartment wasn't cleaned (tissue/dust inside). The middle console had water inside. The employees left SOMEONE ELSE's belongings in the trunk! We had to drive back to return it. Enployee offered a free re-do service. We refuse to waste more time on a poor service. Pros: friendly staff and easy to book online. But overall Quality is unacceptable. I wouldn't recommend this business or service.

There's a grumpy guy working guiding cars into the wash today at noon. I think someone urinated in…read morehis coffee.

This place is quick and efficient despite the crowded conditions. I have been coming to this…read morelocation for years. The attendants are friendly and professional. Through the years I have seen the same faces which tell me BB treats their employees well. That's always a plus for the community. This location is on the corner of Broadway and 36th St. It is a busy spot and often the line extends out onto the street. You enter from the south east corner of the lot. You have to be mindful of the alley and the business on 36th if you are waiting in line off the lot. When you get onto the lot be mindful of cars going to the vacuums and gas pumps. No matter how long the line it goes quickly. They have two drive up kiosks that do the transactions and regulate the flow into the wash lane. They take cards or cash but they also have a membership for a monthly fee. In that case you will have a barcode decal the machine will scan. The attendants are always close in case someone has a question or problem. This drive-thru wash is one of the better ones in the area. I have not had an issue with car damage caused my the machinery. Just heed the signage and you will be good. Once your wash is done you can park at the edge of the lot near the vacuums and towel off the water the blowers didn't get. Towels are available in a small room off the wash lane. That's about all I can say for a car wash rating. Happy travels.

Absolutely AMAZING customer service and workmanship. If you go anywhere else for auto tinting you…read morewill deeply regret it. I've had my cars tinted since the late 80's and Blue Star is hands down, the BEST. Fair prices, fast installation and quality work. I can't be any more satisfied. Thank you!

Wow wow wow! The level of professionalism at this place is unmatched. From the second I first spoke…read morewith Steven the owner I knew that my new Land Rover Defender was in good hands. He is SUPER knowledgeable about cars and what he has done to them and the package that we got was specific to the needs we need for our new car in the PNW. Steven walked us through the whole process in detail letting us know everything that would be done to the car. Is it cheap? No, is it worth it? Absolutely. You don't want a cheap crappy job on a vehicle you're seriously invested into. Highly trained professionals and would definitely send my friends here. LOVE how shiny our new Defender is. She's a head turner for sure! Thank you Steven and the team at Blue Star. Also, love that this is a small family owned business! Always support small businesses when you can please.