I am really glad I took the time to read up on local mechanics and found Poston. They gave me…read morestraightforward, honest answers about issues with my truck transmission after another local shop misdiagnosed the issue (and charged me for a lead frame for it when the trans was starting to go bad). Brad pulls no punches and spends time breaking down the options - and this is what I do in my line of work to my clients - here are your options, here are the risks with with one, you make the decision that fits with your risk tolerance. Ended up having the whole transmission replaced and very happy with the work, not to mention they did some extra stuff to the truck and made a few more suggestions on things to keep in mind down the line. Prices were very fair, and they communicated really well with me about all the things going on. So good work, fair prices, good communication - and no upselling at all. What is not to like? I will bring all my family vehicles here moving forward, they earned my business because they earned my trust.

Contacted Poston my phone to schedule services. Went in for a brake check as front brakes original…read more My car had approximately 85 k in predominately highway mile so it was time. Front brakes were needed. opted for new rotors. Did a few other things that were due & coolant, differential, transaxle, they hedked my a/c too. clear communication, organized shop, fair pricing.

Have used this shop for several years for many varied repairs. Seems they can repair anything…read moreautomotive. Fair pricing and good turn around.

I have never been loyal to a car shop but I absolutely will continue to bring my car here from now…read moreon. I have been to prism multiple times as this auto shop was recommended to me by a friend and the service never disappoints. Jason is an honest mechanic and I never question his work. Will definitely recommend this place to friends and family!

I am never disappointed when I take one of my vehicles to Norcross Transmission for repair. Eric…read moreand Jim are professional, reliable, knowledgeable...etc. My most recent experience involved a transmission and starter issue with my 2008 Lexus GS 460. The necessary repairs were diagnosed, parts were ordered and the repairs were completed and I am a very satisfied customer. I highly recommend this business.

I was driving from New Orleans to Richmond, VA so I was very alarmed when my check engine light…read morecame on halfway through the trip. I brought the car to Norcross and they checked it out for me at no charge. It was above and beyond my expectations! The man I talked to was was so thorough & kind and I had peace of mind for the duration of the trip.

Steve and his team at North Point Auto are professional, trustworthy, and time-conscious. I brought…read morethem a 2007 Mercury Montego that wouldn't start, and they did a thorough inspection complete with pictures and detailed notes. Steve made several personal calls to keep me updated on the status of my vehicle and what it needed. He was honest about pricing, the actual repairs required, and the timeline ahead. Couldn't recommend them more!

My car ran hot (3rd time - water pump had been replaced twice). Found North Point via reviews! I'm…read moreglad I did. Total car inspection - told me specifically what I did NOT need to do right now. They stayed in touch and made repairs quickly! Their pricing was quite fair. I'll take my VW back whenever it needs some TLC. Steve is great - Ed too! Honest and Fair. Thanks for getting me back on the road!! **And it feels like I'm driving a new car!

One of the most thorough pre-buy inspections I have ever had …read more Sergio and his crew identified several issues that were okay but should be addressed. He gave me excellent information to come to a mutually-acceptable deal at the Dealership. Coffee, Snacks, TV, lounge chairs, and stables to work on while waiting. They even had a dog to play with.

Harrison Motorsports is the most dishonest independent shop I have ever encountered. The amount of…read morelabor I was charged was double the time it actually took them to complete the work based on when an employee told me they started the job. When I tried to resolve this with the owner (Sergio) he condescendingly asked "if I understood what taxes were" even though the taxes only account for a small fraction of the overcharge. The most disturbing issue is that the entire repair would have been covered at the dealership at no charge. This means the shop either 1) doesn't know which repairs are covered under warranties and recalls or 2) intentionally didn't disclose information that would have saved me thousands of dollars. An employee mentioned they've "conducted this exact repair before", which implies they knew about the warranty/recall. I bear responsibility for learning too late this repair could have been addressed elsewhere for free. However, whether they are 1) innocent but incompetent, or 2) unethical, means you should go elsewhere for repairs.

Very pleased with their work. My new car was damaged in the rear and getting a replacement bumper…read morepart from GM was very difficult. Mike stayed on top of this challenge. The car looks great!

After scheduling an appointment and confirming a time, I took a long drive from McDonough up to…read moreNorcross in the rain at my appointed window. Upon arriving the man behind the counter looked completely lost and irritated that I was there. He then told me that the person (Mike) who had scheduled my appointment time had left on vacation and not let anyone know I was coming. They refused to take my vehicle and had no remedy. They told me to go home. Glad I drove over an hour for nothing. Maybe they do good body work. I wouldn't know. The front of house is too disorganized and discourteous to find out.

Bobby has repaired vehicles for me three times in the last 2 years. The work, fit and finish are…read moreexcellent. I was quoted $4500 OVER Bobby's estimate by a local Audi franchise. The damage was minimal but Bobby and his team turned it around in 4 working days , working the dents out , refinishing the existing bumper and spraying the rear deck. The paint matches perfect, all seams are tight and it looks new. A trained eye would never tell the difference. He will continue to get my business if and when the time comes.

Galaxy is great and way less expensive than the competition without cutting corners. Highly…read morerecommend.

Randy's Auto Center is a top notch operation! Knowledgeable, fair, and honest…read more It feels as if they truly care and understand your concerns and issues with your vehicle. Allen is a talented mechanic as well. Very helpful and highly recommended. Thanks guys!

Went in for an oil change. The owner of the company, Randy showed me a video of the mechanic,…read moreplacing his foot on the radiator. Drove the vehicle immediately to the train station 23 miles away. Got back in the vehicle and noticed that there was radiator coolant fluid everywhere. Tried to see if they were open Saturday morning. They were not. Took the vehicle to the competition for a radiator replacement. Mentioned it to Randy, he said they could've fixed it for less than half. He was not willing to pay for the repairs necessary while their shop was not open. Filing a small claims case against the owner after refusal to reimburse my $819. The owner expects you to wait several days for them to fix a problem that needs to be addressed as soon as possible so you can go to work. The video of the mechanic is directly from the facility. Customer of 11 years.