I love this place-the staff is so helpful and upbeat-I love the close circuit tv and the ability to monitor my dog from my phone while I'm working! I barely get out of the parking lot before he falls asleep-he has so much fun! read more

The staff seemed very kind and welcoming. However, after dropping my dog off for my trip, I noticed that I didn't see him on the facility cameras for several days, which was concerning. When I picked him up, he seemed happy to leave, but once we got home, he showed very little emotion for several days and almost seemed absent or distant. At first, I assumed he was simply exhausted, but it felt like he had a completely different personality. He also urinated on my bed the first night home, which is very unusual for him. I had brought extra food for his stay, but none of it was returned, and he appeared to have lost a little weight as well. After a couple of days, his behavior shifted again, and he became unusually clingy. Compared to some of the reviews I've read, my experience certainly wasn't the worst. However, for approximately $300, it did not meet my expectations, and unfortunately, I will not be returning. read more

We have been taking our shelter dog for a whole year now and the services provided by Yard Dog had been stellar. Heather and Bea are always there to take care of any needs or questions. This is a wonderful, dedicated staff that absolutely loves the animals that come through or boards there. read more

The staff at the yard dog are just incredible! Always happy to see Moxie and always there to take great care of her. Thank you to the entire Yard Dog team!! read more

My husband and I know how important a great review can be. (He's a published independent author). The Yard Dog in Addison is a wonderful place. Our mini-goldendoodle Lulu has been going there for over a year, 3 days a week in the mornings. The staff is absolutely great. Heather runs the front desk, and she's perfect for that job. Bee and Val are so caring and loving to the dogs, and so is Keisha, who works afternoons, but whom we see occasionally. Lulu loves going to see her friends and we appreciate the hard work and loving care the people at Yard Dog give. Thanks to you all!! Margie McGrew and Bill Thompson read more

My recent experience with the yard dog location in Addison. I'm not one to leave bad reviews being a buisness owner myself, but I felt like I should leave my input. I have a miniature schnauzer that goes literally everywhere I go being that she's my emotional support animal after losing my brother to suicide last year. My mother is having a surgery in Addison and they don't allow pets in hospitals of course so we decided to find a sitter for the day. We dropped her off at 7 am with the yard dog with her favorite toy and a bag of dog food that we brought for the few days we were in town. The staff were all nice people. They offer dog grooming for pets at a high price. We decided to get her groomed there to pass time for her knowing she would at least be with someone for longer period of time instead of being kenneled all day. We told them she just needed a trim and specifically not to cut her beard and eyebrows because we were growing her out since she had been a puppy. We like the traditional schnauzer cut just wanted to leave it longer for the upcoming winter months. Well we picked up our pup at 6:30 to find our dog completely shaved scabs on tops of both of her ears from there clippers. Pretty sad seeing that considering she goes to the groomer back home in Lubbock Texas every other 5 weeks and has never came home with buzzer nicks or cuts. Then we got back to our hotel and swayzi runs to her water bowl and drinks water like I've never seen her drink water before almost like she hadn't had water all day. Also when we picked her up they couldn't find the big bag of dog food we left for her but they managed to find her toy because I'm sure it was sitting on the desk we left it on for her when they took her back. They have cameras you can watch your dog through the app while they are out playing. I was told they would send me a message when she was out playing so I could check on the cameras to watch her. Checked the cameras all day and never seen her on the cameras not once nor did I receive a text that she was out playing like I was told. Here's some before and after pics of swayzi to show the grooming she had done read more

See all

We've been coming here for a few months. My dog can't wait to get inside when we pull into the parking lot. The staff is great and pricing is reasonable. We are very happy here. read more

I was referred to The Yard Dog from another business that is under the same umbrella company but had filled up for thanksgiving week. I never board them or go anywhere, I was happy that they were so accommodating here and able to reserve boarding for 6 nights. Everyone that I had met from the staff was very friendly, genuine and helpful from drop off to pickup! I can tell this staff and their business went above and beyond to please my dogs and ensure they had a great stay! I was able to see everything on camera everyday. I saw staff regularly maintain the playground areas when a dog would relieve themselves and I saw staff always attending to the dogs on the playground and even in my dogs kennel with camera. Upon pickup I could tell they received great exit baths and both hound dog girls were happy to see me and not stressed whatsoever! The price to board my dogs here was also under what other facilities had quoted me prior. All in all I can't say thank you enough to this staff and how comfortable I felt as I watched daily on camera and how great of a job they all did!! THANK YOU, I will come back with both my dogs! read more

The Yard Dog - Ellie May on the left, Janey Sue on the right - Pet Boarding Near Me - Addison, Texas

See all

I hate to have to be writing this but I feel it's needed to spread the word about our bad experience and to keep other dogs safe. To preface, we have been sending our dogs to daycare here for over a year now and they always came back in good shape. Our dogs are young and high energy, so we know the risks of daycare and boarding facilities and that scuffles and disagreements in the yard can happen. However, I can't let this one go and want to others. Yesterday, I dropped my dog Cora off for a fun day at daycare and received a phone call around 10 am staring that she was very injured and was going to the vet to be looked over and call back asap. I called them back within 5 minutes, and got the answering service. I then called 4 other times over the course of 20 minutes without hearing back. I was at work, so in the time I packed up and got in the car, it had been 45 minutes of not hearing anything. I had friends and my fiancé calling and finally my fiancé got a hold of them after calling a few times. They explained she had a wound but they didn't know what happened and that she needed to go to vet. She never called me back personally. When I got there, my dog was by herself in her kennel. Starla, the manager, was completely unphased, slowly finished up work on her desk computer and on phone with clients all while telling me to just wait a second. I didn't know where Cora was or what her condition was. She didn't say what vet she was taking her to. It sounded like she was taking her ASAP. She eventually brings her down after I demanded she go get her, all while trying to tell me she will be fine and it's not that bad. She said they will pay for the vet bill. At first, my dog seemed okay and like it was just a flesh wound that needed to be looked over and maybe a few stitches. I decided to take her myself to the vet and communicated where I was taking her. I put a towel down in my car because I noticed she was bleeding. (At end of the day, I had to throw the towel away because of the amount of blood that was pouring out of her wound and the vet office had to mop the floor because of her blood) We waited over 3 hours at the vet to be seen, and it turned out she needed 4 stitches internally and 4 outer stitches and was deeper and more painful than we realized. It took the yard dog hours to call the vet back and pay for the bill as the vet could not operate on her until they called back and claimed financial responsibility. So, my dog was sitting in the vet office in pain for longer than necessary at this point that as owners, we were about to just pay the bill so we could get the surgery started and get her pain relief. I texted their text line around 1 pm for Starla to call me back and she never did. The vet said that there was no way this was from a scuffle, and something had to have punctured her and it didn't seem like a tooth but something in the play yard or someone had done it to her themselves. No one called me back the rest of the day or texted to check in on her. I called this morning and spoke with Starla again. She never asked how she was doing. She was defensive and argumentative from the get go and was not open at all to hearing how this was unacceptable and poor communication. I explained that I'm not upset that Cora got hurt but by how this was handled. I also felt like them truly not knowing what hurt her so badly was concerning. They refused to let me look through the cameras to see what happened. I asked for higher up management contact info and Starla would not give it to me and stated she did not have that info, although she stated she communicates any and all injuries with them previously. I am glad they paid for her vet bills but the way Starla handled this and the lack of compassion they had around this has me forced to never bring my dogs back and wonder from now on what I wasn't told and what really happened. read more

See all

We adopted a pup 7 weeks ago, and I happened to figure out that the Yard Dog was the facility where she was kept while waiting to be adopted. We needed a place to board her for an upcoming trip, and I was excited that she could stay somewhere that she was familiar with. We took her to daycare for a trial day prior to boarding. We were able to see her on the cameras, and she was playing hard. She fell asleep on the way home. The staff are very nice and happy to answer questions. It's easy to make reservations online, too. read more

The Yard Dog - Zoey enjoying time at daycare! - Pet Boarding Near Me - Addison, Texas

My dog looks forward to going! He has the best time and everyone is so friendly! It is very clean and it appears all the dogs have a great time! read more

My 3 dogs LOVE this place! They always come home tired and happy. The staff is friendly and the facility is kept clean and well-maintained. My dogs are always excited to go visit! read more

Very cute spot! Staff is sweet. Let me know about my dog's time there & the live camera. It does smell like dog pee a good bit. My fur baby was very calm after I picked her up. She had a great time, would go back! read more

Used to be a terrific place for taking dog. Now with new owners- everything is nickel and dime, extra charges, less service and less taking dog out in the yard playing time but more money. If you want them to take the dog out of the kennel it's more money for more play time. So they leave the dog in the kennel all day. Used to be if the dog stayed so many nights and days, would get a free bath on last day of stay..... not anymore - gotta pay for it!! LESS is MORE!! Had to go somewhere more reasonable and less taking away services for more money! Too bad. Was a really good facility read more

This is the only doggie daycare that my dog jumps out of the car and runs in. The staff is so friendly and remembers my dog's name. I feel that my dog is totally safe and the staff is attentive to her. She is a pit bull mix and they read her immediately and put her with smaller dogs. The facility is clean and she does not stink nor stressed when I pick her up! Very reasonable prices. I highly recommend Yard Dog and I have tried numerous other facilities. read more

I have boarded my dogs here several times in the past. However, when I picked up my dogs this past Sunday from a 2-night stay, I found 3 of the 4 meals I had included for my chihuahua Carl in his bag they returned to me. I was outraged to think he only got fed one meal from Friday mid-day until Sunday at 11am when I picked him up! He is an old dog and a rescue who is also disabled due to neglect from previous owners before I adopted him. The whole reason I adopted him 2 years ago is to give him the best life and so that no human would ever fail him again! And now he was deprived of food at a boarding facility! I called on Sunday and spoke to an assistant manager, who was going to research this and get back to me and it has been over 48 hours with no call back. Please beware and do not board your dog here! read more

Took our grandpup to the Addison location for two "half-day" sessions. She did well and the staff was incredibly helpful and caring! Very pleased with everything. Well done Yard Dog! read more

I am Lola's owner, the dog that was killed while she was at doggie daycare at Yard Dog. In our communications with the owner and manager, we requested that they publicly acknowledge their neglect in Lola's death and address the people who wrote negative Google reviews as they have responded to only positive reviews . They have posted on their Facebook page, accepting responsibility for her tragic death and addressing changes in protocols but have not responded directly to any other reviews. read more

The Yard Dog - Pet Boarding Near Me - Addison, Texas

See all

This is an amazing place to leave your furry family members while you're out of town. We received updates and were so grateful for them. Their grooming is fantastic, too! read more

I just wanted to give a huge thank you to everyone who works at yard dog!! We just moved to the area in April and not knowing anyone in the area we have had to board him. We have boarded our Husky, Moose 3 times with them and I swear he does not want to leave! Every time we check in on him with the live cams (which we love) he is always so happy which gives us such a peace of mind while we are away. I love how they have so many areas for him to play all day, they truly take such good care of them. When we drop him off he gets so excited. And it's always nice seeing familiar faces each time we take him. We cannot thank you enough for taking care of our fur baby! read more

I love this place! And all my neighbors do too! My dog can be a real ball of energy. He had become afraid of his previous daycare and we were looking for other options. Anna and the staff worked with me to get him to a better place and he has done really well! Also, their elevated turf keeps him clean throughout the day so that he comes home smelling fine. Definitely a great experience all the way around! read more

The Yard Dog is a great place. Our foster dog (Blue heeler) has been here many times and gets excited the second he gets out of the car. The staff are so good with him & he seems to be comfortable with them. Their process for pickup/drop-off is very easy. Staff is organized and answer any questions I have. The Yard Dog includes a lovely indoor play turf in addition to an outside play area with plenty of toys, and obstacles to climb or jump on (which our blue heeler loves). Thank you for all your hard work & efforts. Keep up the great service. read more

We always bring our dog here whether we are on vacation or we just want a day away. Great staff and our dog loves it so much. Super cute place too read more

I visited 11 facilities to find one that's best for my dog. It was not even close; hands down this one is the best: always dog focused -- his welfare, safety, and fun. Other places have the dogs walking in a circle. This place has a very large area (as a guess maybe 4000 sq ft) for the dogs to be dogs. My Doberman has stayed there overnight several times and is excited to go there. read more

It truly saddens me to write this review. I have always loved the care my golden retriever, Boone, receives from the Yard Dog. He is always happy to stay with them and get to play in their facilities. I just returned from a week long trip to find several injuries and infected spots on him. When I called to ask what had happened, the only explanation was "oh yeah, he tends to play rough" and "maybe the water irritated him". Neither excuse the kind of spots left on Boone. I understand that dogs can play bite and leave marks, but if the employees are aware of that (as admitted on the phone) it should be a given that they check for wounds such as these and at least clean them to prevent infection. Now I am spending my first day back in town at the vet with my dog, and I got nothing but an "I'm sorry about that" from the staff. I will not be returning, and I do not recommend trusting this place with your pet. read more

See all

Started using Yard Dog a few months ago after needing to board my dog occasionally. Since Day 1 the staff at the front desk and the ones who bring/take my dog back have been nothing short of amazing. First impressions matter and it's obvious that Yard Dog hits the spot. I can tell my girl comes home worn out by the amount of fun had. Pricing is great and the app makes it easy to book, view estimates, and check out the cameras occasionally. Never once has it smelled like dog urine or feces which shows they take pride in their facility. The shaded outdoor area with big fans is something not a lot of facilities offer. Also the ability for the dogs to play in water is nice as I know my dog stays cool and has a fun time with it. A meet&greet is required which is nice. My dog has not had any incidents regarding injuries or aggression from other dogs which is seen a lot on the reviews of other facilities. I've only gotten a message once that they are full which is nice since staff is very accommodating on same day drop offs or early pick ups. I'd recommend Yard Dog Addison day after day. read more

Amazing staff, Atlas gets so excited item when we arrive, he loves it there

The Yard Dog takes great care of my Aussie and has really gone the extra mile to make sure that my dog can be a happy part of their daycare!

Our pup loves going to play here! He runs in and gets so excited as soon as we get out of the car! The staff are all so friendly and care about our pup! A great place for our pup to run and play! read more

We've been taking Louie to the Yard Dog since we moved to the area, almost day one, and the staff is fantastic! You can feel and see that everyone there genuinely loves and cares for all the doggies! The staff is very attentive and go above and beyond working with pups to make sure everyone is getting along. If I forget to make an appointment I'm always welcomed in and booked on the spot. We highly recommend The Yard Dog to anyone who doesn't want to worry that their precious family member is going to be loved and cared for! read more