Honestly, my refinance started off pretty stressful, but Angel Chavez completely turned things…read morearound. He stepped in and took over my loan and from that point on, things felt much more manageable. He was always clear, easy to talk to, and kept me in the loop. He also made sure the original terms I was quoted were honored, which I really appreciated given how much rates were changing at the time. We closed on time and everything went smoothly in the end. I'd definitely recommend working with him. I'm really grateful for his help and would absolutely recommend him.

First off, I did close on my home (a day late) and the rate I received and what I was offered was…read morerelatively good. Also I acknowledge that there are parts of the process that are out of the control of the loan officers. These are not the reasons for the poor review. I worked with Angel Chavez and Marc Dorado and my process couldn't have been more frustrating. I was working on a tight timeline and was ensured that the process would be expedited. For over two weeks I waited for the appraisal. I understand that the appraisal is done by a third party company but what bothered me was the miscommunication and straight up lies from Angel and later Marc (his manager). After the appraisal was done, I asked Angel when would the report come in. He said tomorrow. Then I check tomorrow, he says end of day. I message him end of day, he says it should come after the weekend. I check in after the weekend, still nothing but he says it should be there today. Next day, same thing. He couldn't be honest and just say he didn't know. I requested expedited service and asked Angel I paid for it. He says yes, I paid for expedited. I call him later that day, he says there is no record that I paid and that this job wasn't available to be expedited. I ask him why he lied to me. He can't respond. For whatever reason he could never give me a straight answer and instead would always give me false hope. I would have much rather he just said he didn't know and would update me. Enter his manager, Marc. Same schtick, makes promises that the report will come in and that he will update me. In our first conversation he even said, the report will come in the next day. I said I didn't believe him and when the report still didn't come in the next day, I didn't even get a courtesy update. I hear nothing till I contact him. At one point, I'm extremely upset and Marc tries to calm me down by ensuring that even though the appraisal is taking a long time, closing is still far away and I shouldn't be so upset. It was truly insulting to try and use that logic on me since I had other contingency deadlines to meet and even though we did close, it still ended up closing a day later than expected. So yes, it all worked out in the end. I closed on my home and am living there now, but the experience working with Optimum was unacceptable. It must be in their training to keep making promises since they both did it. I couldn't believe it kept happening and the whole process was extremely frustrating. Again, I understand that a lot of what happened was out of their control. The appraisal company is the one who really dropped the ball. Still, the reason I got frustrated is because Angel and Marc never just said that they "didn't know" or "hopefully the appraisal will come in but it might not" or something to that effect. Instead they overpromised and then underdelivered and then neither would give me the courtesy of an update until I asked. I don't think they misled me on purpose but rather gave assurances they couldn't keep. Every time it happened, I got more and more flustered and that's why I had such a frustrating experience.

first heard about CashCall on my local radio station. I decided to call and get additional…read moreinformation. When Jared answered the phone, he gave me a warm greeting. I told him what I was trying to do and he immediately began taking down my information. I asked about the loan terms and different options available. I also asked about credit scores and closing dates. We had a good, long and detailed conversation. He was very knowledgeable and answered all of my questions. I decided to move forward with the application process and over the next week or two, forwarded my financial information to Ana, their loan processor. Ana is very knowledgeable as well and answered additional questions about the loan and where we were in the process. At a certain point, we were able to lock-in the rate which is a good thing. As we got down to the wire, and through no fault of their own, I had to cancel the loan. However, throughout the process, both Jared and Ana was above board and did everything correctly. In summary, I found that both Jared and Ana are a good team and do an excellent job at taking care of their customers. I highly recommend them to anyone looking for an excellent rate and quick loan process. Give them a call, you will be very satisfied! Lu Jackson III

Working with CashCall Mortgage was an outstanding experience from start to finish. Everyone I spoke…read moreto were very knowledgeable and responsive and it was one of the better mortgage processes I have been through. They always took the time to explain every detail clearly and seemed to tailor the best loan options for what I was looking for. I would recommend CashCall Mortgage to anyone who is looking to get a loan.

Brandon was really friendly and professional during the whole process. He provided regular and…read moretimely updates throughout the whole process, and he and Monique got the loan to close in under 2 weeks! Throughout the whole discussion he listened to my concerns, provided ample options and feedback for all of them and was not pushy whatsoever. Highly recommend!

emortgage capital representative clark livingston made the refinance process easy and saved me from…read moremaking a bad decision. he is a pleasure to work with and who i will refinance through, henceforth. thanks clark. john weyers.

This is my first home and my first "ReFi", so even though I'm a pretty competent person, I was very…read moregreen, cautious, and nervous about it. So I really did my due diligence when looking for a mortgage company to do my refinancing of my home. I had narrowed it down to the company I currently had my mortgage with- and two others (Interactive being one of them) and was Alex ever the right choice!!! Alex Reyes was patient, kind, knowledgeable, experienced, and EXTREMLY  professional. He went above and beyond explaining (and reexplaining) the processes, and all the legalities associated with doing a Refi. Alex made me feel comfortable and confident that I had chosen the right lender (over and over again! Poor guy! LOL) and he streamlined the entire process (making it SO easy for me to get him what they needed) and assisted me time and time again. I never once felt "handed off" to anyone or "just a number" (especially during these times when I know EVERYONE and their dogs are getting refinanced)... instead, I felt as though he was virtually holding my hand through the whole thing and feel sooooo grateful and blessed he was referred to me. I really can't say enough good things about Alex Reyes and Interactive Mortgage. Best part: I was successfully funded in record time. Clearly, I HIGHLY recommend Alex Reyes and Interactive Mortgage to ANYONE requiring funding or refinancing. "Awesome" doesn't come close to the experience I had with them.

I think they're out of business: Phone has an introduction,…read morethen disconnects. Website goes to an empty domain. Originally it was Winnpointe Dba Interactive mortgage -

From start to finish, Michelle and her team were awesome to work with! She made sure I got the best…read morerate. They were prompt and responsive to any questions I had. I appreciate that they took the time to explain what was happening every step along the way to reassure me and makes me feel comfortable. This team is very organized and detail oriented. I had to change in the middle of the process and there was no questions or hesitation to my request. She also gave me great suggestions to make sure I would not pay additional fees. We were still able to close pretty fast to the original commit date. I worked with many brokers and they exceeded my expectations. I look forward to working again together some day.

I have been trying to get a hold of someone at Loansnap but nobody returns phone calls or email…read more Website is down since Aug of 24. Can someone please reach out to me please. Brian D

Impeccable Communication & Professionalism!…read more Jennifer was instrumental to having our offer accepted. She guaranteed a quick turnaround for closing and was immediately available for help during the entire process! If you look at all her other reviews, it's a no-brainer that you reach out to have her represent you. She's transparent, knowledgeable, easy to work with, and will provide you with as much information possible to make informed decisions. If she's unable to answer your questions, rest assured that she will find someone for you! It's impressive how she maintains the same level of service for all her customers--you won't regret it!

Jennifer was instrumental in helping me purchase my first home. I cannot say enough great things…read moreabout her and how easy she made this process!! She helped me lock in a great rate and helped make any hurdles or bumps in the road as smooth as possible. I cannot recommend her enough!!! Thanks Jennifer!

Always good coming to this location the workers are very helpful and friendly on your questionsread more

I would strongly advise against getting a loan through Orange County Credit Union…read more We financed a vehicle through them and later switched insurance companies. We personally emailed proof of our new insurance three separate times, and our insurance company also emailed and faxed the documentation multiple times. On top of that, we made several phone calls and sent additional emails to ensure everything was received and updated. Despite all of this, Orange County Credit Union failed to update our account and ended up placing their own insurance coverage on our vehicle. They then withdrew money from our account without any notice, email, phone call, or communication explaining what was happening. The lack of communication between departments has been extremely frustrating. We have spent countless hours on the phone, calling more than 10 times and being transferred between different departments. It took over a month for them to finally acknowledge that our insurance information had been submitted. Even after that, we had to continue calling to find out what would happen with the money they had already taken from our account. This situation has been incredibly stressful, has hurt us financially, and has negatively impacted our credit. What should have been a simple insurance update turned into a lengthy and exhausting ordeal due to poor communication and a lack of accountability. Based on our experience, I would not recommend obtaining a loan through Orange County Credit Union.

Julie Aragon and her team are simply exceptional. I've had the opportunity to work with Julie on…read moremultiple transactions, and every single time I walk away impressed, not just by the results, but by how she gets there. Her professionalism is top-tier, but what really sets her apart is the way she builds relationships. Julie brings a rare mix of creativity, energy, and genuine care to her clients. People don't just feel "handled"...they feel understood, supported, and confidently guided through what can be a very complex process. She's honest, communicative, and relentlessly hardworking. You always know where things stand, and you always feel like you have a true advocate in your corner. If you're a first-time buyer, especially, Julie is a no-brainer. She has the ability to simplify the process, remove the stress, and actually make it an enjoyable experience.

Third time we've used Aragon. Closed in record time. Her team is always always on top of…read moreeverything. I'll be back for a fourth time.

Set up a business account and personal account at Orange County Credit Union Long Beach office, the…read moreprocess was a breeze thanks to Angelique who patiently set everything up and spent time carefully explaining everything to me. I highly recommend for any small business owners who are looking for a credit union!

Do not make a mobile deposit. Orange County credit union will hold your funds until your auto…read morepayments go through then they will charge you $30. It is completely intentional. It is a horrible practice. It is absolute cheating. They work very hard at trying to steal these fees from your account. They play dirty to do it and it is sad for the people who bank here. Pissed Off. sick to death of it. They will do it every time you make a mobile deposit. After five years of making 1/3 of the check available they make zero available until they can bounce your account. Shame on you.

We started looking for our first property in April but unfortunately with a wrong lender until we…read moremet Brad and his team which ended up being the best thing ever happened to us during the process. I think I would give him 6 star review because of his knowledge, dedication and professionalism. He made our dream come true and turned our previous bad experience into a great memory. I highly recommend Brad and his team if you want be sure that your in good and honest hands. Thank you Brad and CLS Team for making our American dream come true.

I'm pleased to write another review for CLS Financial, specifically for Brad Fish. This is my…read moresecond time working with Brad, and he makes the entire process from offers to escrow incredibly smooth and efficient. His exceptional communication skills and calm demeanor are comforting during the stressful experience of making offers and going through escrow. Brad's stellar reputation in the Long Beach community is well deserved. I highly recommend his services.