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    LoanSnap, Inc.

    3.8 (273 reviews)
    Open 8:00 am - 5:00 pm

    Services - LoanSnap, Inc.

    Mortgage services

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    5 years ago

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    5 years ago

    Terrible experience, strung us along, super hard sell to get us to refinance, then went dark. They are time wasters

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    5 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    5 years ago

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    Naomi B.

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    5 years ago

    So happy I made the switch from Restaurant Managing to working here as a CSR! The team and culture here is so welcoming and helpful always.

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    5 years ago

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    Naomi B.

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    5 years ago

    Great lender experience. Locked my rate.fees were reasonable and what was quoted.no surprises.

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    5 years ago

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    8 years ago

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    6 years ago

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    6 years ago

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    5 years ago

    Easy process, and great rate. Very smooth transaction very low closing costs - didnt even need an appraisal

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    8 years ago

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    Page 1 of 7

    Ask the Community - LoanSnap, Inc.

    Review Highlights - LoanSnap, Inc.

    The Loan Estimate provided was the best in the field of offers, so I took a chance with Rozie.

    Mentioned in 21 reviews

    Read more highlights

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    Clear Mortgage Capital

    Clear Mortgage Capital

    (39 reviews)

    Although we ended up choosing another lender for our refinance I had to write this review!…read more I emailed James and spoke to him over the phone a couple times during our refi process. In short, I felt like I was talking to an old friend. He was clear, patient, easy to talk to and incredibly helpful through the process. For any future loans he will be the first person I will call. Thank you James - you are sincerely appreciated!

    Steve Lopez at Clear Mortgage Capital caught my attention because he advertises lower rates…read more Unfortunately, that turned out to be misleading, as there was no follow-through once I actually engaged him. After I sent him my financial documents to get pre-qualified for a property I was submitting an offer on, he stopped responding. I followed up multiple times by email, text, and phone. When he did respond, he repeatedly said he would call me back, but he never did -- this happened twice. Because of this lack of follow-through, I lost the opportunity to move forward on a triplex I was trying to purchase. He only reached out again after I contacted one of his colleagues. When I later called him back, he again said he would call me in a few minutes and never did. At that point, I stopped reaching out because none of his promises were kept. This experience was extremely frustrating and unprofessional, and it cost me a real opportunity to purchase a property. I will not be using this lender for any future transactions.

    Mina Yasuda - Mina Mortgage Group

    Mina Yasuda - Mina Mortgage Group

    (160 reviews)

    We were first time buyer and Mina held out hands the whole way through. She helped us make a very…read morecompetitive offer and close even earlier than anticipated. She was a calming presence in a very hectic process. We are very grateful.

    Mina was absolutely amazing to work with. We were referred to her by our agent, which turned out to…read morebe one of the best decisions we made. From our very first call, we were extremely impressed with her knowledge and professionalism. She took the time to truly get to know us and understand our homebuying goals. As first-time homebuyers, the process was entirely new and, at times, overwhelming. However, Mina has a calming and reassuring presence that helped alleviate many of our concerns. She was able to help us close on a very tight timeline, which made our offer stand out. She also turned around mortgage scenarios quickly for multiple properties we were interested in, with varying financing options--sometimes even multiple times in a single day. Every time we spoke with her, she was transparent about the process and clearly communicated next steps. Thanks to her diligence, she was able to lock in our rate just before they increased significantly, which we are very grateful for. She was always available when we needed her, and we truly could not have asked for a better lending partner. We look forward to maintaining our relationship in the years ahead as we settle into our new home.

    West Capital Lending - Zillow's top reviewed loan officer for West Capital Lending

    West Capital Lending

    (175 reviews)

    Honestly, this was a much smoother process than I expected. Nicholas Falini and Mari Ungos were…read moreboth great to work with and made everything feel pretty straightforward. Nicholas was super quick with everything and didn't waste time going back and forth. He explained things clearly, got right to what mattered, and that made it really easy for me to make decisions without second guessing. Mari stayed on top of everything behind the scenes and kept things moving. Anytime something came up, she was already on it, which took a lot of stress off my plate. Overall just a really solid experience. If you're going through a loan and want people who are responsive and actually make things easier, I'd definitely recommend them.

    After I contacted them they sent me this email From West…read moreCapital Lending in CA One gets these emails encouraging you that you can get a Heloc/Equity line of Credit when the final decision from the underwriters you can't. Hi Marylou, Killian Kidd at WCL has started a HELOC application on your behalf. WCL helps you access the cash you need by tapping your home equity with a HELOC. Here's what's next: Customize your offer Choose from a variety of rate, term, and payment options. Complete your application Digitally verify your identity, income, and speak with an eNotary*. Voila! Funding in just a few days! The process is fast, easy and only takes a few minutes to complete 100% online. Continue your application The application was continued over the phone explaining all they needed to know to determine a equity/Heloc only to find out this company based out of California and their underwriters did not approve going forward. This company knew where I lived in Florida and denied going further with my applications according to their underwriters. This company refused to take on the difficult circumstances of my son as co-owner and living in NY as I live in the residence in Florida. I would not consider to use this company.

    Optimum First Mortgage - The Team "Optimum First Mortgage"

    Optimum First Mortgage

    (716 reviews)

    Honestly, my refinance started off pretty stressful, but Angel Chavez completely turned things…read morearound. He stepped in and took over my loan and from that point on, things felt much more manageable. He was always clear, easy to talk to, and kept me in the loop. He also made sure the original terms I was quoted were honored, which I really appreciated given how much rates were changing at the time. We closed on time and everything went smoothly in the end. I'd definitely recommend working with him. I'm really grateful for his help and would absolutely recommend him.

    ​Caution: Non-Standard "Teaser" Rates & Bait-and-Switch Tactics…read more​I had a very concerning experience with Optimum First Mortgage. I was initially quoted a highly specific interest rate of 5.123% (a non-standard figure in this industry). Based on this quote, I submitted my sensitive financial documents and authorized a hard credit pull. ​Once they had my data, the rate was significantly increased. When I questioned this, the Sales Manager (James) admitted in writing that the original quote was based on "incorrect input assumptions" and was a "human error." This feels like a classic bait-and-switch: lure the borrower in with an unrealistic rate to harvest their data and credit authorization, then claim "clerical error" to move the price. ​I have officially withdrawn my application and filed formal complaints with the CFPB and the California DFPI regarding these deceptive practices. If you are shopping here, be extremely wary of any quote that seems too good to be true--it likely is. UPDATE TO RESPONSE: Nice try shifting the blame. The data I provided didn't change, but your numbers did. You provided a correct quote, then dangled a fake 5.123% rate to get me to apply, then 'switched' back to the higher rate after harvesting my data. Your Sales Manager already admitted the error was on YOUR end, yet here you are publicly blaming me. This is exactly why I've filed formal complaints with federal and state regulators (CFPB and DFPI). Prospective borrowers: if they quote you a weird number like 5.123%, run. They are just 'capturing the lead' with a rate that doesn't exist.

    Gold Coast Funding

    Gold Coast Funding

    (5 reviews)

    Alan Gutchoen and his team at Gold Coast are the best. They are based…read morein Orange County but they provide financing all over California. We've refinanced our mortgage three times with them (interest rates keep falling) and my parents' mortgage once. Gold Coast combines the lowest rates in the market, absolute honesty, and a can-do attitude. On most of our refis, we checked HSH.com to find the best rates, and Gold Coast has always offered at least a good a rate as anyone in California. For people with good credit, he can tap smaller lenders who will offer a rate that's often an eighth or a quarter of a percentage point lower than the big lenders. Alan always takes the time to explain what's going on until we're satisfied. He knows what he's talking about. He's a fast talker but you can believe every word: if he says that the fees listed at $4K on the initial estimate will end up around $3K, that's what they'll be. The process is always as smooth as he can make it. If something is going wrong, he and his team are all over the problem until it's fixed. For instance, on my parents' refi, we were having trouble getting the tax returns from the IRS, and Alan's colleague Andre was tireless in getting to the bottom of it. One note: Alan likes to work by telephone, and he isn't always as responsive to email. But if you call him, you can always get an answer. He's a good man and he offers a great service. Highly recommended.

    What a joke this place is. Isn't there a choice for negative 5 stars? Seriously dude. They jerk us…read morearound for 6 months on a simple refi. Everything was going smoothly until a month into it, when somebody supposedly quit. Then it took them another month to get another person in there, then that person just gave me the run around for the next 5 months. Needless to say, nobody there ever refinanced me, they just kept dragging it on and on and on, stalling me as much as they could as long as they could. It was the most horrible experience ever.

    LoanSnap, Inc. - mortgagebrokers - Updated May 2026

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