I bought a 2017 Silverado with under 58k miles on January 18th, 2025. On January 20th, I…read moreexperienced the first issue being a faulty tire monitoring sensor. I brought it to them that day and they fixed it free of charge. The following week on January 27th, a "Service Battery Charging System" screen came on. I brought it back to them again. I assumed the dealership would take care of it considering the vehicle by this point had been driven less than 100 miles and just over a week of being bought. They messaged me stating the alternator needed replaced, costing $900. After arguing why this would not be considered a major component of the vehicle, making it covered under the 50/50 warranty, they agreed to pay for half. I asked them to provide the multi point inspection I was assured was done prior to buying the vehicle. They kept telling me to talk to one person after the next and still never gave me the inspection I wanted. I then told them to at least do a new one, which seemed to go unheard because they never did it besides a basic face value inspection, checking tires and the area that was being worked on. After that experience, I brought the vehicle to a mechanic that worked at Brondes Ford. They started their own mechanic shop and service all our commercial vehicles at work. They did a multi-point inspection on my vehicle and the results were not surprising to me. The truck failed a hose pressure check, resulting in 2 heater hoses failing. The next issue was a leak from the upper and lower oil pan. This resulted in both seals needing replaced. This required me to pay over $1700 for labor and parts to repair. They also mentioned a little rust on the exhaust and the tires needing to be replaced in the next year but that is minor compared to the rest. I contacted the manager via email and have not gotten a response. I emailed them February 2nd and still have not gotten a response in any form. I wanted them to reimburse me for this repair because I told them I was traveling out of state and did not want to be left stranded on the side of the road, yet they still did not do their due diligence in providing a mechanically sound vehicle. When purchased, I was told the truck was in great condition and anything that was wrong before was fixed before being sold. There was no "sold as-is" on any paperwork, sticker, or verbally. If you are planning on buying a used vehicle for yourself, or even your kids' first vehicle, bring it to your own mechanic to have it inspected before purchasing. You are just another customer to them and once the deal is signed, you are no longer a priority to them.

I had an okay experience car hunting at Perrysburg Auto Mall. The staff was relatively nice but the…read moreonline listings for vehicles are not always as they seem. When we arrived and test drove a car; We noticed a multitude of issues with the car. When looking back over the listing, they either had incorrect features of the car listed, or failed to acknowledge the failure of the key features of the vehicle. After getting ready to mention these issues (of the display, radio, and rear view camera failing to work) we were met by our sales person immediately stating "yeah those features don't work, and we are NOT fixing any of them". This was highly off putting (considering the pricing of the vehicle reflected those similar in the market.... with fully functioning interior features). In the end we did end up purchasing a vehicle from Perrysburg auto mall after negotiating a price that better suited the current state of the vehicle. Not sure I would truly recommend car shopping here unless you plan to buy new.

I'm new to the Hyundai family and so far so good. I recommend Melinda Sanchez at Taylor Hyundai of…read morePerrysburg to help you with your needs. Ziad, the General Manager, and Melinda were respectful, considerate, empathetic, and fair. They helped make my dreams come true. Melinda from the beginning gave me good advice along the way as she drives a similar Tuscon I purchased--talk about great credibility! In the end, it also didn't hurt that Melinda set me up with a sweet incentive (55" 4K Smart Television), which was nice consideration in today's competitive environment. She went above and beyond to set herself apart and showed me appreciation on becoming a new customer. I truly felt valued and appreciated. The entire team made me feel important and that's the difference. That's my experience. The only reason I didn't give a full five stars is that the closing process changed at the last minute but it all worked out. It perhaps could have been communicated a little better up front but it all worked out perhaps for the better--just a little concerned in the beginning. Nevertheless, Melinda and the finance manager reassured me, were patient, understanding, and pleasant to work with. At the end of the day, I had a special order and they were able to get the job done for me--so go see and give Melinda and Taylor of Hyundai in Perrysburg, Ohio an opportunity even if they don't have your exact vehicle in stock they can make things happen! They'll even go pick the car up for you to make things happen quickly. Lastly, Matt Floyd took the time to go over the many features my new 2019 Tuscon Ultimate has. It's a lot and Matt got me up and running. So, if I could add an additional 1/2 star this would make up for the slight delay. All in all, everything worked out well.

We had our Hyundai towed to Taylor Hyundai due to an engine issue recall. This our only vehicle and…read moreit took them 4-1/2 weeks to even look at the issue! We were told repeatedly by James that there were multiple cars ahead of ours and so we were at their mercy as to when the car would be looked at. We called every other day inquiring on the status of our vehicle, most calls went to voicemail and if our call was answered, we were promised a call back, which never happened! The last call we made we were informed the car was fixed, they didn't even have the courtesy to place the call themselves to inform us of its completion! Avoid this dealership like the plague!

Overall after a bit of complications which myself or the dealership couldn't have predicted, the…read moreused car manager was able to work with me and showed the customer service that exceeded expectations. Happy overall with my purchase.

Melissa, If you…read morewilling to hear my side of the story and resolve this. Please call me. You have my number. Tom

I bought a used car from them and cannot be more pleased with the quality of the vehicle, the…read moreservice, and the willingness to be helpful of everyone I dealt with. The pricing was very fair as well. I can only give them the highest recommendation. I would not hesitate for a second to purchase another vehicle from Hill's.

The difference between a small car dealership like Hill's Auto Sales versus one of the big dealers…read morejust down the road is that when you step onto the lot of one of those big dealerships, there will almost immediately be some shark sniffing you out, trying to gauge how much commission they might be able to get out of you. They are therefore incentivized to sell you the most expensive car that they can, and of course, to sell as many cars as possible. Most if not all of those dealerships even give their salespeople quotas to reach each month, which makes it more about quantity than quality of service. Hill's Auto, on the other hand, is owned and operated by Jeremy Hill, and his business model is to seek out the best cars that he can find and then do whatever repairs need to be done in order to make them dependable. Then he sells these cars to his customers at the best price that he can. No commissions. No middlemen. That's his name on the sign, and it's his reputation if he started selling people lemons. That's the difference between a salesperson and a small-business owner. Alhough, like most people, I've been conditioned over the years to never set foot on the lot of a used car dealership without being on my guard and skeptical of every claim (especially when it comes to undercoating, which is right up there with blinker fluid), Jeremy Hill has integrity. That's a rare quality in a used car dealer, but it's one that I think will help his business flourish. He sold me a good car at a good price. When the check engine light came on shortly after buying it, he had his mechanic fix it (with a better-than-stock part), simply because this did not fit with his business model of selling dependable used cars at prices that people can actually afford. There was a problem that his mechanics had overlooked, and so he made it right. I waited a couple of weeks before writing this review, but I can now safely recommend Hill's Auto Sales to anyone who might be considering the purchase of a quality used car in the Bowling Green/Toledo area.

Avoid VW Service--They don't stand by their recall repairs…read more"Warning to anyone dealing with recalls at VW: their 'remedy' is apparently only designed to last a year. I had a recalled part replaced, it failed again, and now the dealership is refusing to cover it because I'm past a 12-month 'parts warranty.' A safety recall isn't a standard repair--it's a correction of a factory flaw. Charging a customer to fix a part that was recalled for being broken in the first place is predatory. I will be filing a formal complaint with the NHTSA. Do better, Volkswagen."

Looking for a perfect first car for our daughter. The used car inventory was amazing. Matthew Ovens…read morewas a tremendous help, guiding us through a couple of choices. The most important part of the process is that Matthew listens and works to create a perfect fit. Sometimes in an automall or strip of dealerships, they can all blend together. We feel fortunate that our daughter will be learning to be a safe driver in the car we bought here with Matt as our buying partner.

Great selection and a no pressure staff make this the place to shop for a new vehicle. Friendly…read morestaff that answers all questions thoroughly. Love my new Ridgeline. Highly recommend.

I have to say I had a pretty good experience purchasing a 2015 New Honda Ridgeline Black Edition…read more It's a beautiful highly rated truck with all the bells and whistles. My salesman Kent was amazing. He never pressured us from the first day we stopped in to just look. When we decided to go for it a week later, he was helpful and friendly. I managed to get it below sticker price even though they're in high demand. The dealership is only a few years only.

Great service, early got the job done early ,free snacks.. I ate three bags of jalapeño chips…read more. five stars

If you buy a vehicle here don't trade your car in. They completely ripped me off. I traded a truck…read morein that they claimed would be hard to sell if they could sell it at all, then they turn around and list it at 158% more. Just the typical sleazy car salesman's.

So I drove from Columbus only to test drive the a 2020 Nissan Leaf S. The rotors were a little…read morewarped but they made it right. Spoke with Z and he was wonderful the entire time. Made sure everything was right. Wasn't ever pushy, never followed me around. I had to take time out to eat lunch and think. He was totally cool and let me do me. Couples thing's to note, the salesman have no control over prices. But I got a really good deal as advertised so I was happy. They seem to be pretty busy. I had to stop and charge half way and that's mainly cause I was flooring it, lol

Very poor experience. I was ready to purchase with cash, yet the vehicle was sold to another buyer…read moreduring the process without any clear communication or courtesy. The way this was handled felt unprofessional and disorganized, and it raised concerns about how they conduct business. Overall, a very frustrating experience. I would strongly recommend others confirm availability in writing and proceed with caution.

I bought a car on 2/16 from Jake's. It is 05 Kia Rio. Manual everything. It has ads on it b/c it…read morewas used for the Perrysburg football games. He wanted $1,700 so ads could be removed but b/c I said I didn't care about the ads, he took it down to $1,300. He did put a new battery in it the day I bought it. I drive it to take my daughters to school and to take myself to and from work. Nothing extra. On 2/21, I was on my way to work and broke down. Once at work, I looked at it. I'm farily certain it's the clutch. I have not driven this car enough for the clutch to be out in FIVE DAYS. Yes, I know it's a used car, yes, I know I signed a statement that he didn't know the full condition. However, it's been FIVE DAYS. Maybe 8 hours of driving time in that car, and it's already broken down. FIVE DAYS, EIGHT HOURS TOTAL DRIVE TIME and I have no clutch. I'm a semi truck driver and have previously owned manual shift cars. I am well aware of how to drive them. I stopped in to see if he could help me with the repairs. He told me, no, I signed the paper and he would see if he could find a cheaper repair quote than what I had already found. He couldn't. And that was it. That is dishonest and underhanded. If you took pride in your business, you could have offered to pay some of the repairs, or bring it in and do it your self. For me to have the car for less than a week and it be a MAJOR repair. That is an unethical and cutthroat way to run your business.

We were told to take our car here by our insurance company. We got an estimate and it was low…read moreenough we decided to pay for it ourselves instead of having a claim on our insurance. When we dropped the car off we told them we would be paying and then the price tripled from the quote. To me, either they are in collusion with the insurance company or they practice bait and switch. The worst part is, they didn't align the new fender correctly as the gaps on both sides of the hood are off and it is raised and not level with the hood. I will not take my $40k cars to them ever again!

professional, repair costs reasonable ,out of 3 quotes for different repairs all were best 2 by a…read morelarge amount ,will not hesitate to use for future repair work or recommend to others .Work was done in a very timely manner ,the staff very pleasant, The work performed was excellent .