Three stars doesn't seem like near enough, and four stars seems a little generous, but since 3.5 is not an option, I've decided on the latter. I recently went to The Willard with a fairly large group, where the service was pretty great even though our server was noticeably perturbed by our general loudness and chaos -- not necessarily a bad thing, as I totally understood her frustration, but her losing patience with us was certainly noticeable. I enjoyed the outdoor seating, as it proved to be a good space for a larger group. The food was pretty good, too. My mom and I shared a pizza and we loved how much cheese was on it. It seems most pizza places skimp on the cheese anymore, so we were mostly impressed by that. read more

Service SUCKED...waited over 45 mins to get a drink. Once we ordered food ,it was decent. To get the bill, that was an Absolute Joke! She not only put 15 people on 1 bill, she then had to separate them, TWICE, with another waitress. As she was passing out the bills, she turned around and said "I'm not stupid" Maybe she needs to go to waitressing school! It would've been totally understandable if they were busy, they were NOT! Operator error? computer error? read more

Great atmosphere with decent food. Everyone always recommends their pizza and wings but I am not a fan of either. Their apps are pretty good and sandwhiches aren't bad. We usually go here for the beer and vibes. read more

They acted like we were an inconvenience for being in their restaurant. We witnessed them treating other customers the same. Taking one dinner order in our party and no one else's, bringing drinks to a couple people and not others. never brought water although we asked several times, rolling eyes when asked for silverware after our food finally came. read more

Loved the ambience of this place. I think it is old hotel. I liked the menu and apparently it is known for the pizza but we had the special. Excellent tomato soup. The only problem with why 3 stars was the service was quite slow. I would go again and try the pizza read more

We come to the Willard every time we come to this area to visit friends. Food is great but the service yesterday was horrible. We sat out side and it took 1 hour to get our drinks. Several people got up and left because no one waited on them. read more

This place was dirty. Service was terrible. I asked for staff to clean table and she acted like It was a crime. We will never go back

First time eating here. There was dirt on my celery sticks. I showed the waitress. She brushed it off and acted like it was no big deal. No offer to replace. No apology for incompetence in preparing food. She still charged for the item. I will not be going back. Poor attitude, dirt on food, and the food wasn't that great. read more

The Willard - Dirt in celery sticks. - Chicken Wings Near Me - Franklin, Indiana

I am not a fan of the styrofoam plates they give you for pizza and appetizers. It seems really cheap. The dining room felt worn out and a little grimy. Our waitress tried hard and was friendly, but seemed flustered/pulled in a lot of directions. Food was slow to come out, but I think that may have been a kitchen issue, not the fault of the waitress. It wasn't particularly busy when we were there, so I would worry about how much slower it would be with more people. One of our orders was wrong, but they corrected it and were nice enough to take it off the bill. The wings were delicious and everyone in our group was a fan of the pizza, which had plentiful cheese. They didn't bring out a spatula with the pizza, and when we asked for one, we were told they don't have any. We had to try and divvy it up and serve it with a dinner knife. I have never ordered pizza somewhere that didn't bring it out with a serving utensil, especially not when it's cut into squares instead of slices (at least then you always have crust to grab onto). Overall, I really want to like this place because the food is good and not super expensive, but they need to work on some of the other aspects before I will recommend this place to others. read more

This was our first time here. It wasn't all that special. I ordered the loaded fries and the bacon was well done and the fries weren't hot. They also didn't have a lot of cheese on them. The wings that my friends got looked good and I really liked the cheese balls. We will have to come back again though and get the pizza. I've heard it's good I just wasn't craving it this time. read more

The coke/sprite was completely flat. The food was terrible. Undercooked chicken wings, burnt ribeye(ordered Medium Rare) and to top all of it off after the food and drinks were terrible we literally saw multiple cockroaches crawling on the bar. read more

Had a large group of 8 people seated in back room of facility. Service was excellent, facility was clean. History of building was interesting. Only draw back was chairs are not comfortable. Other than that had a great time with friends and family. All had a variety of selections off menu with no complaints. read more

By far my favorite place to eat in my little town. The pizza is great, and so is everything else really. So is the shrimp cocktail. Dinner at the Willard, and a classic movie at The Artcraft next door is a great date night. read more

One of my favorite places to eat. The codfish is very good as the fried tenderloin and ribeye sandwich. Pizzas have a home-made taste with lots of toppings and cheese. Plus they serve Sun King Osirus on tap. Service is neither fast or slow and is always pleasant and competent. The inside dining has a lot of character from the old hotel while the patio is perfect for nice weather with a spacious awning, shade trees and fans to help circulate air of needed. read more

Loved the Willard! A former hotel in Franklin, IN now a supreme restaurant with Americana flair. Dirty Helen was just what I needed! I mean the beer. A refreshing nut brown ale that compliments s burger like Audrey Hepburn compliments Spencer Tracy. A covered, canvas side-porch provides outdoor eating or cozy up with friends at the classic bar. Enjoy! read more

The Willard - Friends pose with pizza to go under the neon glow at the Willard Hotel. - Chicken Wings Near Me - Franklin, Indiana

I've been sitting here for an hour still no food. I've ordered a hamburger & salad. The patios full. Two tables have food no one else. I have seen people get up and get the own drinks at the bar. I will not be back this is crazy. read more

We were really looking forward to eating here. My husband, our 6 year old son and I decided to stop in for a late lunch. The place was very crowded (and it was a holiday weekend so we expected this) and we planned to be patient. It is "seat yourself" style and the only table we could find was close to the entrance so we sat down and looked at our menus. We waited 20 minutes before a staff member came to give us silverware and said a waitress would be with us shortly. We watched as 3 other tables of people were attended and given drinks that got there after us. We tried getting waitress's attention but she didn't even try to look in our direction. 45 minutes later and we decided to leave. It's ridiculous that we had to sit there for that long and not one waitress came over to greet us. No matter how busy the restaurant is, there has to be some communication between the staff and waitresses need to acknowledge their patrons. read more

Who doesn't love the Willard?! This place is a Franklin staple and there isn't a better place to hangout on a summer evening than their patio. It can be a bit pricey, but worth every penny on time with good friends. read more

The service on the patio is awe full we are here now and the waiter hasn't came to our table in 39 min Won't come back Pizza was bland not as good as pizza king and u can't even compare them wow read more

Food is ok, service is terrible. Waited an hour for my wife's food. My food came out after 35 minutes but took another 20 minutes to get my condiments, fill my water and utensils. No thanks, won't be back read more

Best. Pizza. Ever! Such a homey atmosphere in a small town sitting. Staff was excellent. Will definitely be going back.

I'm giving The Willard only a three, food is decent, drinks are strong, atmosphere is fun, but it's loud. It's great for 2-3 people but large parties would have to wait for a large table, which could take a long time. They won't do reservations and its seat yourself. read more

The owner made some poor judgement calls and I can't support this business or restaurant anymore. Service is awful. This place may as well be renamed "The Cult of Franklin." It's an old dingy building with plenty of issues and health concerns... But hey, the greasy tenderloin tastes ok and the pizza is mediocre and overrated. May as well risk food poisoning while you're drinking contaminated Franklin water. Haha! read more

We have been to The Willard several times and really enjoy their food and atmosphere. I have had their breaded tenderloin which is probably the best around. True Indiana delicacy. The wings are also very good and do not lack meat. I love their french fries. They are a cross between a steak fry and a seasoned fry, once again, one of the best I have tasted. As for the pizza, it seems very popular but is not my favorite. I give it four stars because the service is on the slower side, kitchen not servers, so never go when you are in a hurry. read more

Great Place in Franklin to have lunch or dinner. The Pizza is first rate as is the Tenderloin and the Wings. The service can be a tad slow especially when busy. I usually show up for an early lunch around 11am. It's bar food but they have a wide selection to please most everyone. The place is really a great restoration of an old downtown hotel. They also have a pretty big outdoor seating area and I know many love this! I give it a thumbs up! read more

I picked up my phone in order twice from this place. The first time, the grilled cheese was absolutely horrible. The second time, I got back to office and I did not get my soft drink that I had ordered and paid for. The staff never smiles, never says thanks even when I do tip them. This place has a lot to learn about customer service. read more

This place has a good beer selection and a nice atmosphere. The waitress was incredibly pleasant, but the food selection was lacking. Few healthy options and the pizza was terrible! The cheese was tasteless and I couldn't even tell there was any sauce on the pizza. The Hawaiian didn't have much pineapple on it and was overloaded with banana peppers and jalepenos, maybe to make up for the tasteless cheese. I'd come here again to drink but skip the food. read more

Love it great food best in town they should deliver though not every1 wants to got there

This is the classic tale of a hometown favorite. The atmosphere is laid back with a welcoming feel visitors new or old. The place is usually hopping with patrons of all ages and walks of life. Keep in mind that this is a restaurant and bar. By day it is family friendly. By night it tends to favor the adult crowd. As for the food, it's all good. But they are most known for their Tenderloins and Pizza. The Tenderloins are big and quite tasty. The Pizzas are all good too. I must add that the Sausage Pizza here is hands down the best i have had anywhere. Anyone familiar with it will agree! Summary: A great place to relax, unwind and enjoy some really good food. read more

The area is really cute as is the renovated old hotel. The food is alright. Pub grub. The group I went with all got different sammies and burgers. Nothing special to write about. Just your basic foods. Overall, an affordable spot to stop in and try. Chill atmosphere to catch a game and grab a beer. Good for a casual date night I suppose. read more

I'm mad that Evan reviewed The Willard before me! I too believe in The Willard. First place I ever had a drink in Indiana. Rolled into Franklin Friday night to meet my Hoosier friends (now LBCers) & their family there & I was not disappointed. I felt like I was walking into a big party at someone's house. It is in fact an old 2 story house (see photo) with a great patio right in the middle of town. Servers were nice & quick. We only had munchies: fries, mushrooms & wings. All good. My husband said the wings were great. Loud with music, but not too loud that you couldn't talk. Couple of tvs to watch, not hear, the big game. Always busy, but you can always find a seat. Needs bigger bathrooms. Two stalls? Not enough for those midwestern girls! They can consume many drinks which equals a crowded bathroom. Come on Willard! You have enough room in that big old house to add a 2nd bathroom! I'll be back in June- make it happen. Met the Moore clan there- that was half the occupancy. Learned in Franklin you can just drop the "Moore" name & you're in with the locals! read more

Food is delicious. However, the "No Free Refill" policy on soft drinks and tea leaves a bad taste in the mouth. Next time our family will just get water instead and skip buying any drinks at all from this establishment. read more

Great local pub & eatery known for their pizza, wings, and sandwiches. I haven't had the pizza but have had their boneless wings and a few different sandwiches. Both very good. I personally love their onion rings and pretzel breadsticks. Sometimes the wait can be a little long and the furnishings could also be updated (rusted patio tables for example) that's the reason for four stars. But the food is always good and reasonably priced. read more

Probably one of the best breaded tenderloins I have had. Breading not too heavy, the loin was not too thin. It actually had some bite. Service on a late Saturday night was quick. Our order came out of the kitchen in a very reasonable amount of time and all 8 of us got our food within 2 minutes of each other. Impressive and the food was hot, which is always a good thing. Again, after a movie next door at the Artcraft, a great evening dinner experience. Thanks. read more

I'm not one to leave bad reviews typically. Very slow service on a Sunday evening at 7PM. Took 15 mins just to get drinks out. Then the waitress took other table orders from people that sat down after us. Service got progressively worse as we sat there. Food order was not accurate. Kitchen was out of certain things like onions. Horrible experience. We won't be back! read more

Love The Willard. Great memories here. Fantastic environment, good food, the wait staff is on it as much as they can be when it's so crowded. read more

Good Pizza, fried cheese balls, han-and-cheese, and decent beer selection. I love the patio in the summer (face the East to avoid the sun in your eyes in the afternoon) read more

Little Franklin has a lot to offer, but The Willard is a staple! Pizza seems to be the things the locals like the most--some travel 30 mins or more for it! Wings are also good, and their beer menu isn't small. If you visit on the weekend for dinner, come early. Lines can form and tables are a commodity. This is the "Cheers" of this part of Indiana. Must visit! read more

Always a fantastic experience there. Food is amazing and service is efficient and friendly. Get the bbq chicken pizza. It is really good. We love the outdoor seating and the historic building. Location is perfect. read more

Pretty good food. Dinner time normally has a wait. The service isn't good but their wings are killer.