This is only the second review but it appears the first review is actually for the wrong salon…read more That reviewer is reviewing Salon 3:16 and not Studio Five. Studio Five is great. Most of the staff has worked together in other salons before calling this place home. Angela is great and cuts both mine and my husband's hair. Sherrie cuts our kid's hair. The other stylists keep full chairs too. They are well informed about their techniques and the products they use and sell. They pay attention to what you ask for, give feedback if your goal is unrealistic or not quite suitable for your hair type/maintenance goals and they are happy to "fix" or adjust their cut or color in the rare event that it is not quite what you expected. My family has used one or more of these stylists for over ten years and various hair styles.

Set up an appointment with Christina for a Saturday & was very pleased with how well she took care…read moreof me during my visit. Very personable & friendly. The salon is very clean & relaxing. It has oversized mirrors at each salon station that make you look great....not like other salons with harsh lighting. The ambiance was soothing & calm. They offer facials& massages too! Great group of people!! I will be back for the European facial next!

Today I met the miracle worker that is Salena. She transformed my paper bag brown colored rat's…read morenest of hair into this beautiful, bouncy, vibrant coiffure that now gently rests atop my head. My visit began with an introduction. Salena is so friendly, you're instantly put at ease discussing what cut and color you'd like. Of course I went in with pictures from Insta and Pinterest that ran the gamut from long and sleek to short and punk. After a consultation, she gave me the perfect cut and color for my face shape and skin tone. I couldn't be more pleased. It's so flattering and everyone loves it. Also, I had several inches taken off, which I donated. She educated me on the different charities and helped me make an informed decision about which one I chose. (I had only ever heard of the big charity.) There was another stylist there and she was just as friendly and welcoming. Overall, if I could give this salon 10 stars I would. I didn't realize how much a new cut and color could boost your confidence. Thanks to Salena!

I've been going to The Hair Colorist to see Lisa Jackson for years. I initially went after getting…read morean awful color job, and never left. Lisa does an amazing job, I highly recommend her!

Sarah is fantastic and always does a great job! Love going to this salon. Have been going to her…read morefor years now!

I'm choosing to forgive the offense, but due to the fact that I chose this salon solely because of…read moreits high star reviews I feel convicted to share my experience so someone else doesn't have to endure this dishonest representation of skills or suffer the poor customer service and general lack of care. For context I called to schedule my first hair cut after 2 years battling cancer and 20 rounds of chemo. I specifically asked for someone who specialized in short haircuts/chemo hair and was assured I was in good hands. I communicated that I have been a full time performer for over 15 years and frequently have to be on stage or infront of cameras. I also explained I was wanting my hair shaped so it looked more presentable for an Air Force event. This salon left me feeling more robbed of my femininity, looks, and confidence than cancer or chemo ever did. The email exchange is with the salon owner after we spoke on the phone a little before 3 PM and I explained the situation. While she did apologize, there was a defensive, short tone on the phone. I'm including both of my emails as well as her response after they were already closed. She knew this was time sensitive and that we were leaving town early the next morning. 3 hours and end of business day passed with no follow up or solution. Google is free. I will say Lynne who I initially explained the situation to had a much kinder and compassionate demeanor than the others. Also, stress reduction is crucial for a cancer patient's health and recovery. This experience literally impacted my health as you can see in my monitor's analysis for the day. I will let the photos speak for themselves...

What can I say about the Venue... I lived in Sumter in 2005-2007 and Sarah Beth was my go to…read morelady... She is one of the few people in the world who could do my hair... Seriously, top 3 in the world. I was in town staying with friends before leaving the country again and stopped in to see if she was still there... Man am I lucky! Not only is she still there, but she fit me in last minute before my trip. Even better? How many hairdressers do you know that keep a client book that goes back 10 years? She does... We needed to repeat a process we did back then and she had the exact formula we used. How can I not love this place? It's still cute, still smells good, still does trendy hair and it's still in Sumter. I'm moving back to SC... I'll be making the drive to Sumter to see Sarah Beth and get my hair done!

I've had mall haircuts most of my life and they've always been hit or miss. In 2007, I decided to…read moretry a real salon. It was great even though I was spending a minimum of $70 each visit. I quickly got used to quality haircuts. Sooooo, when I moved to Sumter, I was nervous because it does not look like a place with good salons. I figured that I would have to get my hair done in Columbia. However, I read a review of the Venue and gave it a shot. When I went there, I asked for a stylist with modern, cutting-edge skills. I didn't want a crazy hairstyle, but I did want someone who had some serious training. They suggested Michael B. He is awesome! And, I've heard only good things about the rest of the stylists. My haircut usually costs $35 plus tip, which I feel is a bargain.

I wasn't sure at first but I have to say overall I'm impressed with my first visit…read more Ambiance: Absolutely what you think of for a spa, areas were clean and appeared well maintained. Calming colors and during the massage calming music. The space is larger than you think it is when you see it from the outside and nicely styled inside. Massage: I opted for a 90m massage and for the price I'm very impressed. It was relaxing and my massage therapist was good. Staff: The couple of people I came in contact with were fine. I mean everyone I saw was 20 years old tops so it felt a bit young. I'm curious to try some of there other services... I'll report back.

Amie is working magic on my 62 yr old skin. I love the facials. Her knowledge of the various…read moreprocesses and techniques make me very confident in her recommendations. So relaxing and satisfying!

I got my hair done today by Cherish. Let me just say that this woman was amazing! She did what I…read moreasked and it came out perfect! She definitely knows how to keep her clients happy. She has a great personality and I loved chatting with her the whole time she was doing my hair. I am definitely going back to see her!

My friend's little brother went to this salon today and he returned with his bangs cut uneven and…read morehalf of his bangs were diagonal which is not what he wanted at all. He's 9 and now is being made fun of because of the trust he and his family put into the stylist. This is why I don't trust hair salons/barbershop.

Lowest level of customer service. The stylist at the first station (believe to be the manager) is…read morevery rude and doesn't fit the type of business she is in. I don't think the owner/franchisee care because he is aware of what's going on at his business

absolutely love my hair!!!! Andy did my hair and I couldn't be happier it was definitely a trust…read morethe process because I've never had bangs and I wanted it long enough to still put up but we did lots of layers and I can still put it up it was overall amazing!!! very patient, I had a ton of questions and comments and they worked with me so well!