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The Watermark at Morrison Ranch by Watermark

5.0 (2 reviews)

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2 years ago

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3 years ago

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Ask the Community - The Watermark at Morrison Ranch by Watermark

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Sunrise of Gilbert

Sunrise of Gilbert

3.3(7 reviews)
4.2 mi

Great community great leaders in their community and Ms. Fernandez is doing an absolute fantastic…read morejob with community events for their community

My father moved here to the independent living less than a year ago (rate for non refundable…read moredeposit was $2500) and has had so many issues that I am throwing away that money and putting a new $2500 on a new facility to get him out of here. Despite all the issues, I don't have this kind of money to waste in one year but his health has deteriorated dramatically by the lack of good nutrition in the dining room. At this time, at least seven other groups are moving out this month - so very high residential turnover because the food. You pay $2900 for a one bedroom with horrible food. Go shop around somewhere for the same money and get better food. Don't throw away your deposit like I have to by moving it your loved one there. Most aren't local and can't go take food and visit almost daily like I could and it is super unfortunate as the building has potential with nice layout and floor plans with beautiful trees. Additionally I received a call one day asking when he was moving because they rented out his place of which I had paid for through the entire month already. So I'm addition to keeping my $2500 they were planning to work on double dipping on the property we rented. He gave his notice that he would be vacating on or before a certain date late June. So Mid June they had decided they were going to assume his 30 day notice was from the date he was considerate enough to put his notice in, not the date we were moving. The site director is young and nice, but doesn't have the support to run a facility alone and the seasoned director who is supposed to be in charge is never around either. First the food has small portions, generally cold with horrible quality. He sends me pictures and I feel horrible that he can't get enough to eat. I made my way up the chain and called corporate office. The response was a call from the local cook. He didn't really care. No one from the leadership team called. He has had diarrhea at least five times since moving in and has lost at least ten pounds. Bees continue to congregate and he was told they would get to it when they can. He is allergic. See the pic right outside his window. He doesn't do activities but they seem nice enough. He doesn't use the transportation but I'm sure it works fine as well. He will be moving to a brand new facility with lots of light, encouraged use of the on property grill as well as gourmet food selections. He couldn't use the grill at Sunrise when he wanted despite what we were told during our tour. It was not an option to have use of the grill whenever he wanted it. The activities director (Mary) was the glue that held everything together and encouraged positivity throughout and she is no longer there and the vibe has just become bleak. Finally, we had two full bottles of medicine go missing and was reported but nothing was done.

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Sunrise of Gilbert - Needs above the patio door

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Needs above the patio door

Solterra at Chandler

Solterra at Chandler

3.9(19 reviews)
8.8 mi

My mother-in-law has been at Solterra for almost 3 years in Assisted Living. My criteria for…read morechoosing Solterra included mingling of Independent and Assisted residents, a dining room open all day, and a homey feel. I was disappointed when the director was let go about a year ago, but the facility remains well run and the staff is attentive. A major remodel is under way, and I appreciate the investment. Rooms are very generous--and I saw *many* places just as expensive with teeny rooms. Recently my grown children moved their dad into the memory care unit, and they are extremely happy with the care and attentiveness he receives. Another very picky friend of mine has her mother-in-law in the memory care unit also. Since it's hard to see a family member become elderly and frail, this is such an important decision. I do recommend Solterra.

The staff here makes for quite a horrible experience. I stopped by this so called retirement home…read moreexpecting pleasant vibes and a welcoming staff, instead I got greeted by a lady who acted like I'd broken into Area 51. I didn't even get into the building before I was threatened of trespassing, literally from the parking lot to the front door I couldn't get a single word out before I was swiftly asked to leave. Zero chance I would allow my family to even consider living in a place like this. Not to mention the landscape is extremely unkept and neglected, among other things that are neglected as well.

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Solterra at Chandler
Solterra at Chandler
Solterra at Chandler

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Clearwater Agritopia - Living Room

Clearwater Agritopia

3.8(5 reviews)
1.7 mi

Clearwater Agritopia truly made this past Mother's Day magical for our family. After our amazing…read moremom suffered a hemorrhagic stroke on April 14th, she spent time in the hospital and then a rehabilitation facility. Following her release, both of our parents moved into Clearwater Agritopia Assisted Living. Our large family has always come together to celebrate Mother's Day at our parents' home, so this year we were unsure how we'd honor that tradition. Clearwater Agritopia stepped in with incredible kindness and extra effort. Despite already hosting a large and elegant Mother's Day brunch for their residents, they graciously agreed to accommodate our entire family. Brian, the Culinary Director, extended the brunch hours and ensured there was enough delicious food for our group of 25. The food was phenomenal--from the prime rib to the "Marry Me Chicken," garlic lemon parmesan broccoli, candied carrots, mascarpone mashed potatoes, and a wide array of desserts. Everything was flavorful and cooked perfectly. As someone with celiac disease, I was especially grateful that Brian took extra steps to make sure I could safely enjoy almost everything on the buffet. That kind of care and consideration meant the world to me. For our event, we were given a large, beautifully arranged private dining room, allowing our entire family to sit together and honor our mother's strength and her ongoing recovery. It was a truly special moment for all of us, made possible by the extraordinary team at Clearwater. I feel also need to add here that the Clearwater experience goes beyond just one day. In the weeks since my parents moved in, I've spoken with many residents, and every single one has shared how much they love living at Clearwater. Now, I understand why. Every staff member we've encountered--whether from dining, culinary, maintenance, housekeeping, healthcare, or administration--has been exceptionally kind, helpful, and professional. The amenities are outstanding: restaurant-style dining, a movie theater, art studio, gym, cozy gathering spaces, and regular social activities. Most importantly, my parents are supported and safe, with consistent management of their medications and help available at the touch of a button. Clearwater Agritopia has given our family peace of mind and a sense of home. They've created a warm, welcoming, and joyful environment where our parents can thrive--and for that, we are truly grateful.

I moved into Generations now Clearwater Agritopia around twelve years ago and it was a very warm…read moreand inviting place to live. Since being bought by Clearwater things have changed a lot. They took a warm and very inviting facility and have now changed it into a cold and an inviting facility. In doing all the new decorating and 'refreshing', i don't think they have taken into account at all.The people who live here and what we need. This is not only my opinion but that of a lot of the residents here at Clearwater.

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Clearwater Agritopia - Lobby

Lobby

Clearwater Agritopia - Lobby

Lobby

Clearwater Agritopia - Front entrance

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Front entrance

The Watermark at Morrison Ranch by Watermark - assistedliving - Updated May 2026

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