Walk or run....however you do it, get yourself to Running Etc for your next pair of shoes…read more I desperately needed a new pair of walking shoes. My feet were aching and I wanted some help. The employees at Running Etc will first watch you walk and then pull out of few show selections that they recommend for you. My choices to try on were a pair of Brooks, the Hoka Bondi, and the Hoka Clifton. They were all comfortable but I ultimately chose the Clifton and wow, they feel so good. My arches feel supported and my heels feel like they are nuzzled in on cuddly pillows. They feel so amazing that I want to wear them ALL THE TIME. My husband was also In recently to get fitted and he chose the Hoka Bondi. They also carry great sunglasses at reasonable prices that are perfect for runners. My son needed a pair so I sent him in for those. You can't ask for better customer service and great selection.

I did not had a good customer service coming here. I wanted a professional advice on the type of…read moreshoes I needed but the salesperson was not helpful. I visited another location and got all the help I needed.

I used to shop here all the time growing up to get my dance wear. For years they seemed to have…read moregood service, never had any issues but things went pretty downhill when I started needing pointe shoes. It's been a couple years since this happened and I now dance in Florida (I just went to a dance wear store down here and had a completely different experience which reminded me of my experience here and I wanted to warn others). The first time I got fitted for pointe shoes- the saleswoman (maybe in her 40s or 50s I would say? Not sure if she's the owner, had short black/brown hair at the time) was SUPER condescending about my feet and made me feel like I was a burden to her because my feet were "so flat" and made more than one comment about it. Mind you I was like 13 at the time and already insecure enough about my body. Whatever- it was my first time being fitted for shoes and it's like the only dance store in Virginia Beach so my mom and I just bought them and left. Getting your first pair is supposed to be fun and memorable and she tainted that experience for me. The second time- maybe a few months later- My dance teacher recommended I try new shoes because she wasn't sure if the ones I was given were the right fit anymore. When I went back, I brought my old pair but let them know what my dance teacher recommended about possibly trying a different brand and they let me know it was going to be I believe another $10 to be fitted for new ones. The woman (same one we had a poor experience with the first time) had me try on two pairs. Two. From the same brand as my old shoes because she said I just might need a different size. Wow what a time consuming process! Totally worthy of being tacked on a $10 fee! When my mother inquired more about the fee and expressed her frustration because the shoes were nearly $100 and that process only took her maybe 5 minutes- the saleswoman just yelled, complained, insulted my mother and said we could take our business elsewhere. So we did. Had to drive to a different store in Chesapeake, but I had a great experience, the saleswoman was very complimentary, had nothing but posts things to say about my feet and recommended a completely different brand to me that ended up feeling a thousand times better. No fee. She spent a good 20 minutes with me making sure they felt good. This was my go-to dance wear store growing up and it's really terrible this happened. Do better.

Newer location in the last 2 years. Very helpful staff that says a big hello when you walk in…read more Discounts off most items if you are at a dance school. Also 15% off if an ODC. New store is a little smaller than last it seems, but this one is all new in a nicer building and appealing. Store has a great inventory of most items you would want, or they can order. Parking lot was clean, but sidewalk had duck droppings outside the door and we were greeted by one that frightened by little girl to death. There are really not a lot of options for dance wear in this area and they are more central Virginia Beach with the move. We will keep coming back.

Man, I don't even know where to start in terms of describing how completely badass this store is!…read moreIf you are into streetwear, collectibles and high-end fashion, this is your spot. This is a beautiful space with well spaced racks and brightly displayed shoes and clothing. You don't have to struggle to flip through the racks because they're not jampacked with a bunch of junk only high-end items. And even though a lot of the stuff was beyond my budget, I still appreciated the fact that I could look at some of the more rare collectibles. This is definitely a spot I will be visiting often when I come to the Norfolk area. Oh yeah, and the owner is super cool so make sure you holler at Sonny when you visit.

The people weren't very helpful, I was looking at some clothes and couldn't find any price for the…read moreclothes items when the worker just let it be like no help

Great store, work boots I chose fit perfectly fine. Employees where very professional and helpful…read more Parking was fine for me, with no problems. I'm an adult so I didn't need my mommy to fit me for shoes like the previous reviewers complaint. All in all great experience and definitely coming back in the future.

This place is horrible, never have my size, has a horrible selection of boots and what are those…read morehours? Don't waste ur money here, go five min down the street to Deyoungs, a much better establishment. Thank you.

If Running Etc. isn't your go-to store for athletic shoes it should be. I was originally referred…read moreto them by a physical therapist following knee surgery over ten years ago, and I have been a loyal customer ever since. I have shopped at both their Norfolk and Virginia Beach locations and have consistently found the customer service to be top-notch. They always analyze your gait before making any recommendations to ensure a proper fit. Additionally, as a Brooks enthusiast, I appreciate that they offer one of the largest selections of Brooks footwear in the area and if you are lucky you can catch last years model on sale. If you are experiencing foot pain or are simply looking for the right pair of sneakers, I 100% recommend stopping by.

It's been several years since my last visit to Running Etc VB. The strip they are in has sadly got…read moremuch worse with regard to aesthetics and low occupancy. So bonus on plenty of parking. The service remains top notch and was immediate. I needed a replacement shoe for my four year broken down everyday Hoka's. I have really loved the brand and hoped to stay in them. But was also open to try others. The sales guy understood my needs and confirmed my old Hoka's were trash. They upgraded the Bondi I'm in to the 10, so he started with that. However, he first had me walk up and down to evaluate my gait. He measured my feet. He pulled out around six colors to choose from and I tried on a pair and walked again for evaluation. They felt much better than my broken down sneaks. After an inspection of the laces and the way my toes were in the box he pulled out a wide shoe from the back. They only came in three colors, but the gray is what I wanted anyway. After walking again the wide shoe felt the best and more comfortable in the toe box. My previous shoes were regular width. We also discussed socks that would be more beneficial for walking and jogging avoiding cotton at all cost. Cotton retains moisture, that can cause blisters. So go with synthetics, or wool. I tried on a synthetic by Feetures that felt great and picked up a pair to purchase with new shoes. I wore my new ones out and they recycled my old ones and the box. Hoka's are not a cheap brand. So expect $165 and up. Checkout was smooth on my card. Running Etc is a unique experience on service as I described. They know the sport of running, they know their products and best of all the know how to satisfy their customers with phenomenal service. Whole heartedly recommend!!!

I've been to Levi's Outlet Store several times in the eight years they have been at the Norfolk…read morePremium Outlets. They opened up the outdoor mall. I've always had solid experiences. I was specifically looking for a puffer vest and was surprised they had them. A friendly staff guided me over and they were on sale too with a good price. Ultimately I was not crazy about the quality. They did offer lots of sizes and colors. So I walked out empty handed this time. But I did see a belt I may come back for. The store has a massive amount of inventory, so you're likely to find what you need.

Rushed here because they were holding jeans for me. Got here at 7:15pm... store completely locked…read moreup. Employee looking at me from the back of the store, and all the sites posted closed time says 8pm. Should probably put a sign up if you're closing early or update on your site.

Bought a pair of jeans and2 designed t-shirts.love the look. Was visiting in Virginia in April for…read morea wedding. Found this spot,being I'm from jersey they had all I needed from jeans and button dwn ,sweatshirts etc.. I wish they have a website so I can order online because it's far ride from Carolina, suggesting open store in NC.. THE CAPITAL PART. 5STARS See you guys in September.

Bronx store have very, very, very POOR, BAD customer service. I called very politely, and the man…read more answered would not even answer my question about shoe size. Totally ridiculous. I said well" is this bronx and he said yes". I only wanted to know do you have it, so I would not have to travel across town for nothing. Just a simple question. I called back and they would not say anything, never said "hello... this is brox.... I mean, nothing..they said absolutely nothing stood and pickup the phone and hungup". Then the next time they put buzzing fax machine noise in my ear. They depend on our money and provide this shady poor rude services. I had been to the store years ago. I can say they follow all their customers in the store. Just so ridiculous. I would never buy from them again. Don't buy from that store!!!

The staff here were friendly & kind.this store is well stocked for men & women. They also have a…read morenice selection of shoes, skateboards, & surfboards.

The music was pumping as I entered the store. A staff, the only one I saw was at the door. Tents…read morewere set up outside with additional merchandise. My daughter and I looked around a bit and it's a beautiful store. Tons of beach and surf merchandise. Displays are attractive. No one approached to assist us. They offer name brands and it's pricey. One of my biggest issues I have with the surf chain is their return policy. It's short, must have a receipt and no credit is put back on your card. It's in store credit only. For this reason I personally do not return.