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    Recommended Reviews - Coastal Edge

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    1 year ago

    Helpful 2
    Thanks 1
    Love this 2
    Oh no 0

    2 years ago

    Helpful 33
    Thanks 11
    Love this 19
    Oh no 6

    2 years ago

    Helpful 0
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    People searched for Surf Shop 182 times last month within 15 miles of this business.

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    Wave Riding Vehicles

    Wave Riding Vehicles

    4.1(50 reviews)
    5.3 mi
    •$$

    When you pay cash and come back with a receipt they will not give you the cash back! You just…read morereceive a store credit and not in a gift card, they give you a lousy store receipt that is easily lost, was told they could look it up Later and doesn't expire, fine I get it, lots of people running scams, but when you spend thousands per year at a store this is a bullshit policy. You lose customers when you treat everyone like a criminal!

    NO MENTION OF 30 DAY RETURNS ON RECEIPT ?! Return policy…read moreneeds to be updated on their receipts & CSAs need to be trained to FULLY read receipt. I'm a VB native that has been purchasing boards and clothing since WRV located on Norfolk Ave. I now live out of the area and only make it down a few times a year and when I do, I typically purchase WRV clothing for my three children since they're known as the "Beach Kids" in our mountain community & still manage to easily spend a few hundred dollars annually between VB & OBX locations annually. I attempted to exchange (& spend more) an unworn with tag intact logo tank top that my son did not like10 weeks after purchase. Associate told me I was past 30 day return window but he will allow it. I was a bit shocked because I knew I did not see any mention of this on the receipt, but I didn't have my readers when I was in the store. I also found a recent OBX receipt that does indeed list a 30 day return policy. Website has a bit of a contradiction for period of return/exchange. Just wanna let management know so they can decide what their policy truly is and updated on the receipt, website, and train their employees.

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    Wave Riding Vehicles
    Wave Riding Vehicles
    Wave Riding Vehicles

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    Ski World - This is the bench just outside the entrance.

    Ski World

    3.0(39 reviews)
    2.9 mi
    •$$$

    ATTENTION IF LOOKING TO BUY SKI BOOTS!:…read more Came here to buy ski boots for my wife and I. When we got into the store they pointed us to Ricky (owner and manager) since he does all ski boot fittings. He asked what we were looking for and I said we are looking to get fitted for some boots and see if we like any, immediately he said "sounds like you are just trying to buy online", I said "no honestly we are looking to get boots, neither of us have ever owned a pair or have ever been properly fitted for ski boots". He then said "all ski boot fittings are $100 since it takes time and I don't want to waste my time if you don't buy boots here". I said "Can we just try some on?" and he said "still $100, however if you buy the boots he will take off $100 for the boots". So I say "ok i will just do it then" so I could see the actual process (which is not really one at all haha). I go to pay and Ricky tells the cashier it's $100. She rings me up and has trouble since the boot fitting charge is only $50 in the system (so he double charged me- nice!) so a manager had to manually put in $100. I got fitted for the boots which was just trying on 3 separate pairs until one felt right. I found a good pair that fit and thought well I should get them so I don't just waste $100. I bought the boots but the whole experience left a bad taste in my mouth and I felt like I got scammed. After talking to a lot of my buddies out west they said they have NEVER heard of any businesses ever charging a boot fitting fee and that this was just a scam to get money. His little ploy to make $100 caused me not to buy boots for my wife, bindings, and poles for both of us and the binding mounting fee ($200 - which is super high, REI does it for $70). So he missed out on atleast an extra $1000 due to his horrible business strategy. I decided to just take my business to Amazon and actually pay more for bindings online. I will always choose to spend more money if it's going to a small business but not if that business is super shady and impolite. Ski World knows they have a monopoly on the market here in VB and they are abusing it. Ricky, you get more bees with honey than with vinegar. Respect your customers, show them proper service and they will love to give you their money. Super disappointed with the service. DO BETTER! I will keep taking my business elsewhere and tell others to do the same!

    I'm in dire need of new ski pants...too bad this just isn't the spot. To start, I'm giving an extra…read morestar to the older gentleman that greeted me and asked if I needed any help. That was probably the only nice and intelligible interaction I had in this store all morning. Everything else was downhill from there. After trying on half a dozen pairs of pants, I realized that they maybe have one or two pairs of pants in the entire store that are for petite women. Now, bear in mind I'm only 5'3". Nearly all the pants are made for women at least three inches taller than me. So the young blonde asks me if I need any help, and I explained my dilemma. Instead of offering a halfway attentive response, I get a blank stare. No solution. Completely unhelpful. Oh, and apparently they don't have a restroom. Lol, on to the next store.

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    Ski World
    Ski World - This is the entrance to the business.

    This is the entrance to the business.

    Ski World

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    American Eagle Outfitters - Great clearance section

    American Eagle Outfitters

    4.0(5 reviews)
    0.1 mi
    •$$

    It is a small store and it looks like the store next to American Eagle is filling up 1/2 of this…read morestore That's a minus for me. I like to visit because sometimes you find some really nice clothing. I did buy that really cute green tank top. Can't wait for summer weather to come to wear it. They also have some nice men's clothing and I do like the clearance area. But the service is nonexistent in this store. That is also a minus for me. But I always stop in because I might find something great and I'm already at the mall. There are always my favorite stores to go to.

    More through my daughters eyes than mine as it's been forever since I personally made a purchase…read morehere. Located inside Lynnhaven Mall which has been our go to in recent years with a great remodel and new food court. The store took the place of Gap over a year ago and is more on the JC Penny side. I found the inventory super and everything was well organized in the stacks. They offer clothing for both genders and ages. However, they are more on the 35 and down age range in my opinion. Assistance was immediate when walking in and consistent throughout in the changing room that was clean. Lots of sales as per usual is a draw. Checkout was smooth with a multi layered process of a physical gift card, an online gift card and a money back promo on purchases. So a $60+ bill turned into $2 which as great! Pretty cool to not have a hiccup with a more complex checkout. American Eagle is one of my teen daughter's favorites stores. Great service, fashionable products and money back offers on purchases. Recommend them.

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    American Eagle Outfitters - Men's section

    Men's section

    American Eagle Outfitters - Reusable bag

    Reusable bag

    American Eagle Outfitters

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    Coastal Edge - surfshop - Updated October 2026

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