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    Recommended Reviews - Coastal Edge

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    3 years ago

    Helpful 10
    Thanks 2
    Love this 6
    Oh no 0

    7 years ago

    Helpful 4
    Thanks 0
    Love this 3
    Oh no 0

    10 years ago

    Helpful 20
    Thanks 0
    Love this 20
    Oh no 0

    7 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
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    7 years ago

    Helpful 0
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    5 years ago

    Beware you can't get a refund . Exchange only? If you aren't sure go somewhere else .... Not Happy

    Helpful 0
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    9 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Helpful 0
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    17 years ago

    I love this store! Clean and organized! Always have the latest style and always stocked! Highly recommended!

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    Uptown Cheapskate - Virginia Beach

    Uptown Cheapskate - Virginia Beach

    4.1(92 reviews)
    0.2 mi
    Locally owned & operated
    Women-owned & operated

    This place is amazing I have found some great pieces. You have to be patient and comeback often…read more The staff is great. You might have challenges if your expectations is greater than what they offer so you can sell your clothes yourself. Remember there are young people working here and kindness is free. Jackie Army retired hoorah

    I was told that the hours for having clothes reviewed were 10:00 a.m. to 3:00 p.m., so I rushed to…read morearrive before closing and got there at approximately 2:50 p.m. When I arrived, the counter clerk indicated that they were closing early. There was no prior indication that the review hours had changed, and I explained that I had rushed to get there based on the hours I had been given. The clerk agreed to allow me to leave my items and briefly explained the process. When I asked her to repeat the explanation, I realized that leaving the clothes would automatically indicate that I accepted their offer. I was not comfortable with that, so I asked to wait instead, which I was allowed to do. My clothes were then piled together, and I was offered $56 for approximately $400 worth of clothing. I asked how many items they intended to keep and was told nine. I decided to decline the offer and thanked the clerk for her time. At that point, she picked up the clothes I had carefully folded and shoved them back into the bag. When I later counted the items, there were actually 13--not nine. The entire experience left me feeling that the process could have been handled much more professionally and transparently. Clear communication about the hours, a straightforward explanation of the process, accurate information about the number of items being accepted, and respectful handling of customers' belongings would have made a significant difference. I understand that a business is not obligated to make an offer that a customer considers satisfactory, but I do expect honesty, transparency, and professionalism throughout the process.

    Photos
    Uptown Cheapskate - Virginia Beach
    Uptown Cheapskate - Virginia Beach - Store front

    Store front

    Uptown Cheapskate - Virginia Beach

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    Pungo Ridge - Men's Boot Department

    Pungo Ridge

    3.4(5 reviews)
    0.2 mi

    Great customer service, great selection, and impressive store design. Went to just look around,…read moreleft with boots for wife and boots/outfit for 3 yr old daughter.

    If it were possible to give this store less than one star, I would do it without reservation…read more My wife bought me a premium hat through their online storefront some months ago. She placed the order in October, and it arrived in January, which was expected, given the time required to make and ship the item. The total cost was over $500, but she felt comfortable buying online because my hat size is well-established, given that I've been wearing cowboy hats for 25 years now. Additionally, Pungo Ridge advertizes a return policy that they claim allows you to return an item if you're not satisfied with it. So she didn't see any issue in placing this order through this vendor. When we received the hat in early January, we immediately noticed that there were three major issues with it. First of all, the brim of the hat was creased in a really odd, almost clownish style that was nothing like what she had ordered. Second, the lining of the hat was installed haphazardly, so that it looked crooked and off-center. Totally unacceptable for such an expensive hat. And last but most importantly, the hat was at least one size too small for me to wear, a major discrepancy in sizing. So we reached out to Kelley at Pungo Ridge to see about either returning the hat or having it altered to the specifications that my wife had ordered. She was very accommodating at first, expressing concern and offering to help. After exchanging several messages, she said that the manufacturer would be contacting us in a few days with return instructions for the hat. We thanked her and waited to hear from the manufacturer's rep. Unfortunately, the hat's manufacturer never contacted us. After three weeks, my wife reached out to Kelley again to find out the status of our return, but her messages were ignored. My wife even called the store and received no reply to the voicemail she left. So after $500 spent and all the back and forth, we were left with a very expensive hat that I can't wear. The sad thing is that, even if the sizing were fixed, I don't really even want it, because the quality is a lot less than you'd expect from a $500 hat. So it's a total loss for us at this point. The bottom line is that my wife ordered a very expensive item from Pungo Ridge, and when it wasn't delivered as ordered, Pungo Ridge did not stand behind it with good customer service. That's the critical test for any retailer--what they do to help you when things go wrong with an order. In our experience, Pungo Ridge failed that test completely.

    Photos
    Pungo Ridge - Bathrooms / Drinking Fountain

    Bathrooms / Drinking Fountain

    Pungo Ridge - Women's Boot Department

    Women's Boot Department

    Pungo Ridge

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    Coastal Edge - menscloth - Updated October 2026

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