Terrible customer service, I paid for an Uber to get there, walk in nobody says a word, waited 30…read moremins made eye contact with the salesman and they just looked at me like I wasn't supposed to be in that store, when I asked for help the dude got smart, I simply left, don't spend your money with people who think "we been busy since we opened " mentality as if bad customer is ok long as business is booming, and the guy had on a yellow kangol with a line green shirt trying to sell suits clown

Phillip Michael Fashion has become my go to for my boys for nice clothing. I bought suits for both…read moreof them last year knowing Ring dances & proms were around the corner. Both have been able to wear the clothing for multiple uses and the clothes wear well and last. I loved the great service, and how they took the time with the boys and listened to what they were looking for etc. I was surprised at how affordable it was as well. Great quality and top notch service. Do yourself a favor and go there first. I'm glad I did.

When it comes to shopping, I enjoy an in-person experience. There was an online sale going on, and…read moreto save on shipping, I sent the boots I ordered to the store! To my surprise, I ended up staying a lot longer than I expected lol Wide width shoes that are still fashionable are hard to come by but Torrid has a lot of cute options. I bought a bunch for a recent vacation and they all fit perfectly. During this visit, I was able to try the boots on just in case. I had the option to reorder a different size if it didn't work out. But they were all good to go! The clearance rack in the back caught my eye so I got to browsing lol. There was an extra percentage they were taking off items that were already on sale so my cart grew bigger and bigger. Everyone who helped me was so nice. They were patient. I took my time to make sure everything looked right. I ended up buying a whole new outfit and some accessories. I didn't spend a lot of money either! I remember the satin pants price being reduced to $10 and a set of rings came down to $2. Came home with a whole page of coupons with really good deals. I left feeling happy. Retail therapy hasn't felt this good in a while but Torrid did the job and did it well (It was honestly better than any of the Black Friday deals I was seeing around... oop)

my mom was finding the emails to return items, and she just walked away. My mother told me to sit…read moredown, and the cashier Tiffany said I didn't need to sit down because it will be quick. But she said this in a rude way. Danielle my mom asked what kind of information she needed to return stuff, and Tiffany snatched the jeans out of Danielle's hand. Mom asked "Why are you being rude?" Tiffany said "How am I being rude?" She said I need the order number. The rest of the time Tiffany was sin very loudly. Very disappointed. Never coming back.

I've been a fan of Commonwealth since they were originally located in Ghent. I've also frequented…read morethe store while they were at Lynnhaven Mall and I was happy to see that they moved on to a bigger and better location in Town Center. Parking can be a headache in Town Center, but there is a free parking garage conveniently located across the street, so it's an easy walk to the store. The new location is so much bigger and spacious than the previous locations, where the trendy hipster vibe is more upbeat with their nicely arranged display of merchandise. They carry a wide variety of popular streetwear brands like Stussy, Vans, and Carharrt. One nice addition to the store is their matcha bar. I took advantage of this and ordered the strawberry matcha latte which was really good! The staff is always cool and never pushy with sales. Be sure to follow their social media, they're always hosting some fun release events held at local venues.

Nobody has reviewed this spot? C'MON SON!…read more http://www.youtube.com/watch?v=EWV77vxJRys&list=UUDjek9E6vptWoUkayPA-B4Q&index=1&feature=plcp *(explicit language) From the people that brought you the World Famous Commonwealth... We have C'MON! A Fun size version of the smooth styles you knew and loved from the Norfolk spot. These guys keep you dipped in the newest trends and fashions so don't be Wack Son and spend your bread at Pac Sun... C'MON SON! From the site ... a unique specialty select boutique that creates and fulfills the demand for new and established street, fashion, and sportswear brands that influence and inspire. We showcase brands that tap into the creative independent spirit of counter culture. They represent "The Greater Good", their "Built not Manufactured" and all while keeping the mindset of "NO Sellout"! Support the LOCALS http://www.cmonwealth.com/ *The views expressed by Ed Lover are not supported by C'MON. They would love for you to camp outside of Lynnhaven Mall for some sneakers. HA!

Service! The service and attention you receive here is top notch. I am on the hunt for my first…read morepair of "real" cowboy boots. I have a few pair of kick around pair that I got online, but I wanted to be fitted for a quality pair. My sales reps (yes, plural, two women helped me) were knowledgeable, they helped me understand the difference between the proper snug fit and just plain too tight. Did you know a good fit boot should "flip flop" on the heel a bit? Did you know that snug fit on the top of your foot is expected because a well made boot will stretch? Me either! I went through a process to find what I liked. I tried high end boots and even a few on sale. I landed on an Arait and she felt so good on my foot. I didn't purchase that day because I wanted to try all my options. I made the mistake of going to another boot store on Lynnhaven Parkway--I won't say their name here. The service was like leaving Gucci and going to Walmart! I got a "Let me know if you need some help" yell from the front of the store". No one insisted on taking my boots off--like they did at Acredale: no one explained the leather construction and enforced stitching on the boots; no one explained how to wiggle my toes to squeeze into the boot--in fact, all I got from the employee was how she liked square toed boots and not the snip toes I was considering, and how every boot I looked at she already bought that boot. I left quickly and I already know I am gong to return to Acredale! In a day and time that customer service has gone to the way side, the customer service you receive here is nothing short of amazing. You need not worry, I will be back.

I had the best experience buying boots today. I wish I had gotten the names of the ladies who…read morehelped me because they were so good! I walked in and had in mind a specific boot, a Ariat boot and I only knew that the color was whiskey barrel. Immediately one of the ladies knew it was model Hazen just from the color... I did not expect them to have this boot in stock but they did. I had 3 employees help me, find the boot, the correct size and showed me how to take the boots on and off... So awesome. Even stretched the calf a bit so it would fit perfect and they do!! Such a great experience and i'm so happy with my new boots!

I absolutely LOVE this store! The staff took the time to give a consultation for the perfect fit…read morefor my friend with extra wide feet! He was super professional, kind and courteous. It can be tough to shop with a senior with sore feet as everyone is in a hurry these days. Montagna's let us go at our own pace and we left with the perfect shoe. There was a nice selection of running shoes too. Give them a call.

Old fashioned real customer service. Sit, be fitted, describe what you want/need, and choose from…read moregreat brands, like SAS, Berkenstock, Brooks Running and more. Your new shoes will fit right, and even if they don't have the right size in the ones you want, they'll get them for you. Any problems after you leave are also handled fairly and courteously. Really, it's the kind of shoe store you come to love~a rare find, as they say. PS: if the shoe you want is on sale and they don't have it in your size, they'll order it for you and you will still get the sale price! Quality shoes do cost more, but their prices are fair!

Great customer service, great selection, and impressive store design. Went to just look around,…read moreleft with boots for wife and boots/outfit for 3 yr old daughter.

If it were possible to give this store less than one star, I would do it without reservation…read more My wife bought me a premium hat through their online storefront some months ago. She placed the order in October, and it arrived in January, which was expected, given the time required to make and ship the item. The total cost was over $500, but she felt comfortable buying online because my hat size is well-established, given that I've been wearing cowboy hats for 25 years now. Additionally, Pungo Ridge advertizes a return policy that they claim allows you to return an item if you're not satisfied with it. So she didn't see any issue in placing this order through this vendor. When we received the hat in early January, we immediately noticed that there were three major issues with it. First of all, the brim of the hat was creased in a really odd, almost clownish style that was nothing like what she had ordered. Second, the lining of the hat was installed haphazardly, so that it looked crooked and off-center. Totally unacceptable for such an expensive hat. And last but most importantly, the hat was at least one size too small for me to wear, a major discrepancy in sizing. So we reached out to Kelley at Pungo Ridge to see about either returning the hat or having it altered to the specifications that my wife had ordered. She was very accommodating at first, expressing concern and offering to help. After exchanging several messages, she said that the manufacturer would be contacting us in a few days with return instructions for the hat. We thanked her and waited to hear from the manufacturer's rep. Unfortunately, the hat's manufacturer never contacted us. After three weeks, my wife reached out to Kelley again to find out the status of our return, but her messages were ignored. My wife even called the store and received no reply to the voicemail she left. So after $500 spent and all the back and forth, we were left with a very expensive hat that I can't wear. The sad thing is that, even if the sizing were fixed, I don't really even want it, because the quality is a lot less than you'd expect from a $500 hat. So it's a total loss for us at this point. The bottom line is that my wife ordered a very expensive item from Pungo Ridge, and when it wasn't delivered as ordered, Pungo Ridge did not stand behind it with good customer service. That's the critical test for any retailer--what they do to help you when things go wrong with an order. In our experience, Pungo Ridge failed that test completely.

We went seeking a suit for our 15 year old. They had a selection to choose from in his size…read more(34-36). We were greeted by a salesman who helped up for over 30 minutes in selection a suit, tie, belt, shirt, and tie tack. He then proceeded to help us find a dressy outfit for our other son. The prices were great and additional discounts were given. We will be back for sure.

They have great customer service. Found what I was looking for. They ordered my blazer came in when…read morethey said and I will be going back for future business.

Man, I don't even know where to start in terms of describing how completely badass this store is!…read moreIf you are into streetwear, collectibles and high-end fashion, this is your spot. This is a beautiful space with well spaced racks and brightly displayed shoes and clothing. You don't have to struggle to flip through the racks because they're not jampacked with a bunch of junk only high-end items. And even though a lot of the stuff was beyond my budget, I still appreciated the fact that I could look at some of the more rare collectibles. This is definitely a spot I will be visiting often when I come to the Norfolk area. Oh yeah, and the owner is super cool so make sure you holler at Sonny when you visit.

The people weren't very helpful, I was looking at some clothes and couldn't find any price for the…read moreclothes items when the worker just let it be like no help