I've always been a big fan of the brand. I love J. CREW simply because it suited perfectly my…read morestyle. Its also a bit expensive but your are guaranteed that the quality of the product is better than other competitors. I do like this particular store, its not too busy and well merchandise. The entire store looks amazing and alive. The visual decor is spot on and everything is cohesive. The brand offers an assortment of women's, men's and children's apparel and accessories, including swimwear, outerwear, loungewear, wedding, bags, accessories, belts, jewelry, and shoes. Sale items are located at the end of the store. Usually they are placed in one corner. The sale signages are not visible so I suggest you ask the staff. Without a doubt the staff here is very polite and accommodating. I've been here many times and I've noticed that they greeted each and every customer that comes in to the store with a warm welcoming smile.

This J. Crew, although a little smaller than some of the others I've been in, has a nice selection…read moreand awesome customer service. As soon as you have more than one piece of clothing in your hands, someone will come by and offer to start you a dressing room. It doesn't stop there. For people who are slightly fashion challenged like me, they will give their opinions on the outfits you try on, create outfits for you, and recommend a tailor if need be. I'm not sure if this is the case in the other J. Crews, but it certainly hasn't been offered to me anywhere else.

This is a great store but the people who work here are AWFUL. I have been here several times -…read morethey are not friendly and SLOW AS MUD. When I checked out today it seemed like my clerk had better things to do and I was just wasting her time. They are having a great sale right now and that is why it was worth WAITING in line to be treated like I was non-existent. OK SO HERE ARE A FEW CLUES FOR THE EMPLOYEES: 1. You are here to wait on me - that is your job 2. Smile - be nice 3. Earn your paycheck don't just put in your time I think there needs to be some personnel change and SOON

One of our favorite stores for shopping!!! They have an awesome kids/babies section! I have a 3…read moreyear and a set of 2 year old twins. Perfect place to make sure they stay looking cute LOL. And of course I take a lap or two around the women section. Hahah from business attire to lounge wear, I never know what clothing items sneak to the register with me. They always have a sale going on which is a plus to my bank account. The store is easily accessible as well. Park at the main entrance and walk straight back to the right and you're there!!!

I like Michael Kors - I like the style of the clothes and the bags. It has sort'of taken the place…read moreof Coach for me recently. My only beef is that they have gold on almost everything and very few bags that have silver tones. I don't really wear gold so that's a problem for me. Anyway - I can deal! Their current color palette is nudes and blush and whites. All my favorite colors! The location upstairs is actually by Nordstrom and is right across from where the Coach store used to be. It's open and airy with a contemporary design. They have their clothing on a rack on the side and sale items in a back corner clearly marked. I found a very cute messenger bag clutch and wallet on sale last weekend and got about 30% off. Sales staff are friendly and personable - I've always found them to be helpful. Bags are around $200-300 depending on size with wallets around $100-200.

I came in to look for a small coin purse/small wallet. I was not acknowledged whatsoever. I looked…read morearound for approximately 5 minutes and still no "good afternoon" or "hello how are you today." There selection was pretty small. I will not be coming back here anytime soon.

Since the MacArthur Center is closing this month, and I wanted to take a moment to reflect on what…read morethis place has meant over the years. It wasn't just a mall, it was a backdrop for so many memories. I still remember when it had Rainforest Café and Johnny Rockets, those were absolute staples of any visit. There was even a Sanrio store at one point, that had planko, which felt like a little slice of joy every time I walked in. It really was the mall of my time growing up. Some of my favorite memories include visiting Santa during the holidays, catching movies with friends and family, and just spending afternoons wandering around when going to the mall was a real treat, not just an errand. Not to mention using the photobooth before "selfies" were a thing. They even had a bounce house and play area which was so much fun as a child. It's definitely bittersweet seeing it close. While it's not quite what it once was, it still holds so many good memories for so many people. A solid four stars for everything it was at its peak and for the nostalgia it leaves behind. An end of an era, but one worth remembering.

Three days before MacArthur Center closes for good, I brought my kids to the mall to spend an…read moreafternoon making a few last memories. They were happily riding the escalator, and I was taking a simple video of them on my phone. To my surprise, a security guard stopped me and told me that videotaping was not permitted. At first I didn't even realize she was speaking to me because she was mumbling from a distance. When I continued recording my children, she approached again and more firmly told me that no videotaping was allowed. What made the experience so frustrating is that the mall is literally days away from closing. The building was largely empty, my children were simply riding the escalator, and I was recording family memories--not conducting a commercial photo shoot or disrupting anyone. Meanwhile, there have been photographers and members of the media documenting the mall's final days. The whole interaction felt unnecessary and unwelcoming. Instead of leaving with fond memories of one last visit to MacArthur Center, I left feeling scolded for recording my own children in an almost-empty mall that will no longer exist in a matter of days. Consumer habits may have changed over the years, but experiences like this certainly don't encourage people to return. It was a disappointing way to end what should have been a nostalgic final visit.

Buy 7 shoes get the 8th for free. I've never heard of anything more ridiculous. Who goes into a…read moreshoe store planning to buy 7 shoes or 7 pairs of shoes. The sun itself is pretty ignorant. It's unclear whether you're buying individual shoes or pairs of shoes. The selection is as expected. They've got some pretty over-the-top styles.

Awful customer service. I had a question about a shirt I wanted to exchange for just a size bigger…read more I was told only managers can process an exchange if I didn't have a receipt present, which I understood. But everytime I came in the manager wasn't there or they kept informing me of the wrong times the manager would be at the store. Had to waste three trips from Virginia Beach to receive absolutely no help for such a simple request. I certainly would not come back to purchase anything else from this establishment. If you're a consumer who enjoys employees to dodge and ignore your concerns I suggest to stay away.

Nice experience purchasing socks. It was the first time I ventured in and would probably would not…read moreagain without my teen. It's a Coastal Edge skater hip type of atmosphere that works for the current day. The store presented well with lots of displays of unisex clothing for teens. In the rear are skate boards and accessories. The Stance socks my son wanted were behind the counter strangely enough. I'm assuming they are a high theft item and not cheap running $15-$20+. My son looked over their stocks, they do allow customers behind the counter. However, there is not a lot of wiggle room. A staff person up front asked if she could help, then let my son browse. When it was time to purchase she assisted with sizing. Check out of a couple pair of socks was flawed with an issue on a Visa gift card and their system. It took a few additional minutes but was quickly resolved. I would recommend and shop them again.

People we very sweet especially (Ash) one of the assistance managers she made me want to buy the…read morewhole store , very informational and informative. NEEDS A RAISE just playing but I would highly recommend.

Associates here are more concerned with checking out the talent walking in the mall rather than…read moreassisting you with your purchase. I stopped in yesterday to purchase sweats and wasn't greeted or helped. When I walked over to the register, the associate handled the transaction roughly. What I mean by this is that he seemed to be trying to slam my sweats onto the counter. Weird right? There was also a discrepancy with the price tag and what I was charged. It wasn't explained well and I was not given a refund for the difference. If it wasn't for the BOGO offer on the sweats, this store isn't worthy of the one star. Blow your nose...

This would be your average Footlocker. Nothing special, nothing bad. Just a little bit too much…read morehelp when you first walk in the door. Three different employees asked me if they could help me and all three heard the other ask the same question. They had a good selection of shoes at both ends of the price Spectrum.

I've been hearing about this company that makes unique bags out of recycled materials. What's so…read moregreat about this? Well, these bags are created using recycled plastic water bottles, pineapple leaf fiber and billboard vinyl. And what's so awesome about that is that it's from our very own city Norfolk that those recycled items are from! These bags range from travel bags, backpacks, crossbody bags, wallets, and other accessories. They also have clothing now. No two bags are the same. My daughter and I came to this store inside MacArthur on a Saturday afternoon. They had so many types and designs of their bags we were at a loss for words. Their new line of crossbody earth bags come in different colors. I fell in love with the mustard colored bag (so did my daughter) we both bought the same one! The billboards and plastic water bottles they recycle to make these gorgeous bags are from our local area! What other reason do you need to buy these bags? Go online and check them out! There's a bag for everyone; regardless of what you're into.

From the owner: In 2014, Hamilton Perkins founded Hamilton Perkins Collection, an independent brand, designing and…read moreproducing unique and award winning bags and accessories from recycled materials. Hamilton Perkins Collection exists to create timeless limited edition bags made from recycled plastic water bottles, pineapple leaf fiber, and billboard vinyl. The result is that no two bags are ever the same. Our first design, the Earth Bag Premium, was created so that our customers would not only carry a bag that was stylish but carry a bag they could be proud of. We surveyed more than 1,000 consumers to obtain their thoughts and feedback for each component of the Earth Bag Premium, which soon became one of our most popular designs. Perkins was the winner of the Virginia Velocity Tour hosted by the Governor of Virginia, and the recipient of a HUD Community Development Block Grant. The non-profit B Lab honored Hamilton Perkins Collection as a "Best for the World Overall" B Corporation in 2017. Hamilton Perkins Collection has been featured in Forbes, Fast Company, Money Magazine, and The Washington Post. The brand is currently offered in nearly 100 leading department stores and specialty stores in the United States, Canada, and Europe.