The staff here is amazing! I saw there was a sale on Barebells online and NEEDED all the flavors so I decided to check out the store. OH MY GOD! They did not disappoint! They had flavors I didn't even know existed. However, even though there were 10+ flavors I was hunting for Minty Chocolate Crisp and Brownie Batter. I was about to just give up and go home with my Caramel Cashew and Peanut Butter when the staff was like, "We have a shipment that just came in, we can check if those flavors are here". MADE MY DAY! Took 2-3 boxes but we found them. And that is how I ended up with 6 boxes of bars and made the Vitamin Shoppe on Lake my home store. Thank you for taking the time and going above and beyond. I really appreciate you! read more

The Vitamin Shoppe - Barebell Protein Bars - Vitamins & Supplements Near Me - Pasadena, California

Excellent service and recommendations from Stephanie today. She listened to my needs and thoroughly explained her recommendations! Very pleasant and helpful. read more

Came by to pick up some energy drinks. They are well stocked with a variety of energy drinks and flavors. I found the newest lemon tea flavor from my favorite brand, and I was so excited about this. There were also a good selection of protein snacks. I picked the protein peanut butter cookies. When I was about to pay, the cashier pointed at my peanut butter cookie, and asked if I have tried the newest chocolate flavor. I said no, and he recommended me to give it a try. He brought me one from the shelf. I left the shop feeling excited about my drink and snacks. I will come by again. Street parking only. read more

Excellent customer service. Always good clearance sale items. Employees are skilled at active listening to understand needs.

I went in on a whim today and got lucky with an amazing employee there. His name is Andy and he went above and beyond in researching my issues online and finding the best products for me. I came in very bummed out, but I left more hopeful that things could get better for me. The prices were reasonable too. So I bought a couple products and signed up for the points system. Who can say no to points? I live for points. As a child, I got gold stars from my teachers. Sometimes, the adults also gave em brownie points. Now, I get points from Vitamin Shop, haha. read more

This 5 star review is for Andy T because he is DA MAN!!! I came here for two main reasons: 1) struggling w battling a really bad illness that I got and trying to recover from, and 2) preparation for egg freezing. Andy is so patient, I came here twice and the first time I took so long it was around closing time and he still helped me out as best as he could. I didn't want to take too much of their time when it was closing time so I decided to just come back another time for the rest of the stuff I was unsure about and thankfully Andy was still there as well. When they say something can make or break your experience or results, I didn't realize how important the representative would be in making or breaking your results and experience and guiding you in the correct direction with a topic as in depth (and possibly confusing when you break it down into the different components of vitamins which then becomes like a million things to consider) as supplementation in all forms. Andy was incredibly knowledgeable, helpful, patient, super sweet/nice demeanor, and took initiative in telling me about or showing me products that I would not have found or gotten that would make a big difference with my goals had he not led me to those things and explained them to me. For example, something we typically just think of as "Omega 3 fish oil" is actually two main components which is DHA and EPA. And depending on what bottle or brand you pick, the proportion of DHA and EPA can vary greatly which accomplishes different goals. Because of Andy I was able to get two different products that would help maximize my results and benefits of my A.R.T. goals with eggs that I would have never known to do. You also always hear about the benefits of magnesium and to "just get magnesium", but here at the vitamin shoppe instead of giving you a general magnesium that has unknown amounts of either component in it (and so you technically never knew what kind of mag you were getting!) they actually help separate it for you into mag citrate and mag glycinate, which has really different goals and results and purposes. Magnesium glycinate is used to improve your sleep quality and helps with anxiety and insomnia whereas Magnesium citrate is the stuff they give you that makes you go poo!! (Basically the kind of magnesia they give patients in hospitals to make em GO) big difference huh ? So, Andy, thank you for being such a gem and so kind, helpful, and patient throughout my whole experience and guiding me in the right direction for my particular goals and concerns. I really appreciate it so much and if egg freezing goes well one day I will come back with a mini me and go supplement or baby supplement shopping with mini me too hahaha! Vitamin Shoppe, you rock ! P.S. if you are parking at the curb during the Pay to Park hours (it may be easy to miss because there's only like one meter for a long stretch), just pay the $1 because that parking lady is on it.... I saw her glaring into each car and issuing out tickets like flyers, and she tried to glare in my car too but didn't expect to see me in there looking back at her lol.. so yeah pay your dollar and don't get a ticket ! read more

The Vitamin Shoppe - Look at all the vitamins I got because of Andy T !! loll - Vitamins & Supplements Near Me - Pasadena, California

Want to make sure I give a HUGE shout out to Allan, who was the customer service person who helped me when I was shopping for vitamin B 12 and for a melatonin sleep aid. He went above and beyond in showing me options to ensure that I chose the right product for my sleep needs. He also helped in ordering B12 refill to make it convenient for me. He was extremely professional and polite. If I could rate 10 Star Allan would be deserving of rating. He is an exemplary employee to Vitamin Shoppe. read more

Parking is a pain in the ass at this location Vitamin Shoppe's reward points program got nerfed in recent years it used to be way better read more

Alan and Javier were very helpful and kind; went above and beyond to locate a credit I had! The best part is they did it with a smile... didn't once make me feel I was inconveniencing them. This is quality service that is hard to find these days! Thank you Alan and Javier- you've won my loyalty as a customer at the Pasadena (Lake location) for good! read more

Thank you Alan for recommending a high quality economical protein powder. Alan immediately offered to help even though I thought I did not need help. He insistent in helping me and educating me on making the right investment for my fitness journey. He was knowledgeable, kind, and trusting. I will definitely come back. read more

The Vitamin Shoppe - Vitamins & Supplements Near Me - Pasadena, California

It was my first time inside a shop and was confused, Gil was super helpful with helping me find the things I was looking for. They also had a good deals! 10/10! read more

I have been shopping at Vitamin Shoppe for years and Gabriel at the Lake Ave location in Pasadena is one of the best, if not the best, sales representative on staff. He always greets you with a smile, and based on our prior purchases always knows what we are most likely looking for. It's like walking into a restuarant or bar and having someone bring you your "regular" meal or favorite drink. Gabriel is also very well versed in all the products and knows exactly how to share new products witout being biased or pushy. I can always count on him to learn about the latest trends and advances in health and wellness. Great attention to detail and excellent customer service. read more

MY GAWD! CHRISTIAN & ANDY deserves an award because they are exceptionally helpful, knowledgeable, kind, not pushy, and beyond polite! This is my 3rd week consecutively coming here! I bought protein pastries and energy drinks! They have weekly $1 energy drinks sales so far I bought Celsius and Bum for $1 each. I love the collagen, magnesium, and L-carnitine elixir. They helped me pick my products and they were considerate about my budget. If you care about your new healthy lifestyle come here, no ! read more

Very helpful associate and would go back again. The Store clean and very open and comfortable read more

If you come here please don't hesitate to ask for Javier and Allen they were great! Javier was outstanding answering all of my questions. He even recommended a few things and the best part he saved me money! Really friendly staff. Thanks guys for all your help and great customer service ! read more

I needed a pre-workout and I have passed by this place a lot while eating around Pasadena so I thought I would stop by. The store is huge and super clean. I was greeted right away and the worker helped suggest a new brand of pre-workout. I tried it today and it actually tasted amazing! I want to come back here to try the free workshops. Im so glad I decided to stop by! They also had some nice sales going and their prices are comparable to Amazon. I will be back! read more

Javier was such a big help. Switched to a different protein powder since he recommended it for what I'm actively working on. Excited to see how this helps out with my physique read more

On June 24th I'm expecting a fantastic experience once again at The Vitamin Shoppe Yes I visit this location quite often as usual. It would be a Saturday I now notice 2 new faces Gabriel also Allen - Gabriel the Manager that day displayed a quality of care I'll Never forget. He assisted me like I'd expected everyone there is Great. Gabriel however I want all who read The Vitamin Shoppe has the real deal in Gabriel people like him are definitely an asset too the fine quality of just everything offered there, OH And just in case ya forgot about something Gabriel as I'm sure he should be training others he got ya on that also Thanks for reminding me of the CoQ-10 Now that's appreciated. What A True Gem You'll Have In Gabriel !!! read more

I came here today to but some energy drinks and prime.My friend recommended to me and I absolutely love the selection they had.The place was big and have different options and flavors.They got everything you need to workout and use for different sports.The place got everything I needed to help me get through my workout.I recommend this place to anyone and the staff was friendly asking for assistance.Definitely deserve 5 stars. read more

I have always liked this location. However, today I met Bill, the Manager of this location. What wonderful customer service. Bill was absolutely personable (and humorous), professional and knowledgeable. I felt very much in good hands while procuring my products. He knows his well-stockef store, he knows his amazing products and he is great with awesome customers (such as myself and my sister ). (As I take a bow!). Needless to say, I'll be back!! read more

Shout out to Andy. He really knows his stuff. Every time I come here his recommendations never miss !

Gabriel was so helpful in recommending this medicine to help with my cramps and lower back pain which worked amazing! He was also great in showing us where everything was at! Thank you for your help! read more

Every time I come by Gabriel always helps me out with above and beyond service plus additional information for my asks. This is now my preferred vitamin store. read more

Great store specially the manager Gabriel super helpful and knowledgeable of all the merchandise in store.

1st of all Horrible customer service!!!! Why do people work at places where they're obviously so miserable. Unfortunately because my son bought a protein powder here, I had no choice to step into this place ...after trying to explain that the protein powder my son bought here really tasted bad... like if it had gone bad they had the nerve to say we will exchange it but for an additional $25. Why i dont understand just to get an even exchange!! Definitely won't ever be going back here again and telling everyone I know that shops here not to provide them business read more

Very helpful staff. Very attentive and knowledgeable. Special thanks to Javier for his assistance each time I walk in. There he's been a change in staff over the years and I must say this current team is outstanding. read more

I would highly, highly, HIGHLY recommend asking for Javier the next time you go in if you're looking for some great professional help. I have had the great pleasure of not only knowing Javier as a great personal friend but also having had the opportunity to work alongside him at his former job at Best Buy. He truly knows what he's talking about and I fully trust him not because I know him personally but because you can see the passion, the commitment and the honesty he has when talking about what supplements would work best for you to reach your goals. He also never shy's away from telling the truth and would rather you purchase the correct product instead of him preferring to get the sale only. Not a lot of stores or even workers do that, which is why he is one of a kind. Even if you want to stop by to say hello, he's always there in a good mood and ready to talk about the "gym life" anytime he can. He recommended me to take some great supplements such as L-Carnitine which is a fat burner and some great Pre-workout known as "Altered Strength" at a decent price with the essential components I need to reach my goals! If you're ever around, ask for Javier. You won't regret it! read more

The Vitamin Shoppe - Vitamins & Supplements Near Me - Pasadena, California

FANTASTIC customer service!! Stephanie was informative on my creatine, handling the store by herself while also answering the phones read more

Shop today at the vitamin store in Pasadena and got help from the employee Javier he helped me to pick out the vitamins and protein powder that I needed real knowledgeable person and professional .I recommend you speak to Javier on your next visit to the vitamin store for good help .Thank you very much for taking the time to explain things to me and helping me pick out the vitamins I needed !! read more

Javier was a big help , great knowledge on each product that I asked about. I will be back..

I love the Vitamin shoppe, but I must say this location sucks !!! Customer service was horrible. The only reason we can to this location, was because we were close by. We had just left Newport seafood restaurant in San Gabriel near the San Gabriel mission. My brother in-law wanted to get some supplements and I like a dumbass said let's go to the nearest Vitamin Shoppe, which originally I was gonna go to the Vitamin Shoppe in Brea. Oh well first and last time. read more

The Vitamin Shoppe - Vitamins & Supplements Near Me - Pasadena, California

I like the Vitamin Shoppe over GNC for the sheer fact that they have more selection and variety on their stock. They also offer better prices and sale/clearance items. This branch in Pasadena is exceptionally big for such a store. I literally spent an hour here just checking out the different supplements, vitamins, and health food items, that I totally lost track of time. They even had items I've never even heard of, that once I got home ended up googling and is now part of my health and well being regimen. I also like the fact that the employees don't hard sell you to buy crap you don't need...in fact, they pretty much let me look around without bothering me which I appreciated. I hate it when salespeople follow me around the store... Parking is primarily on the street, but there's an underground garage in the building you can go to, and they will gladly validate your parking if you shop there. You may also want to sign up for their free membership card, which entitles you to discounts on your future purchases...especially great if you go through a lot of supplements on a monthly basis. read more

The Vitamin Shoppe - Vitamins & Supplements Near Me - Pasadena, California

Clean and nice place. Good price . Parking is ok. Sometimes kind of crazy. I like the discounts on many vitamins. read more

The Vitamin Shoppe - Vitamins & Supplements Near Me - Pasadena, California

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Stephanie and the team at the Pasadena location are always amazing and they are very helpful. From the greet to the checkout process everything is amazing. Thank you Steph and team for such pleasant shopping experience. read more

I wasn't sure what I was looking for... Brandon, the assistant manager, met me in the middle of the store and started talking to me about what I was interested in. I've been in Multiple Vitamin Shoppe locations and visited this one before but by pure chance, running into Brandon makes me want to come back. He's super knowledgeable and easy to talk to. I commend him on the efforts he's making to making the store better and customers happier read more

Bill was resourceful and extremely helpful! He took the time to answer all of our questions. I will definitely return.

I've been to three workshops here, making pickles, goal setting and holiday feast. All were very informative and enjoyable. I've also been to the nutritionist for a free one hour consultation. I highly recommend this. She is very knowledgeable and helpful. The staff is also courteous and ready to help. There are regular sales and discounts available. read more

Thank you, for your workshops. I've been going since November, December, January and now February. I appreciate the well planned workshops each week. When I get off from work I am tired, I'am rejuvenated when I attend their 1 hr classes. Each staff member has taught a class and know what they are talking about. Rebekah is a well informed experienced nutritionist that listen to our concerns. They are kind, compassionate, professional and respectful regarding any concerns we may have. They plan our classes around our concerns, WHO DOES THAT! Vitamin Shoppe! I hope you go Global! Thank You. read more

I like coming here when I'm in the area. It's a big, clean, and spacious store with lots of goodies to explore and look at. I always eye the peanut butter (it's in the protein PANTRY now along with the protein pancake mixes! Cool!) and the clearance items....I rarely leave without making my wallet cry. That being said, items are quite pricey, but they do have good deals often. Side note, remember to bring an extra bag as they do charge for theirs. read more

* * * PUBLIC SERVICE ANNOUNCEMENT * * * Do not purchase any products on the shelves near the windows at this location. These shelves are regularly exposed to direct sunlight. Sunlight degrades or destroys the active ingredients in most supplements. It's a sign of the indifference of the management at this location that they don't do anything about it. read more