We have had very disappointing interactions with this vet consistently. They seem to be very money…read moreoriented and not really focused on pet care. This makes sense as they just moved into a new building and I'm sure rent is more expensive now. The normal vet also has a very short, poor bedside manner. I much prefer the float vets that fill in when she is out. Although the owner does have pitbulls so is not afraid of mine (which is the biggest draw to this clinic)! Overall underwhelmed and have felt judged for my desire to treat things more naturally and holistically, which is how I prefer my own care so of course want the same for my baby. Have a family member who was not texted a reminder so missed their appointment and were charged for the visit. I get it, but it was very annoying they blamed them when it was their system that caused the error. Unfortunately we will be looking for a new vet for all our animals. Update after owner response: My family member was called back after missing the appointment without receiving the notification (an internal mixup for that, but your system mixup with incorrect contact details that were never verified when appointment was set) and immediately threatened to be sent to collections. They understood there was a mix up in notifications and planned to pay the fee. Your staff did not need to threaten collections which is what caused the anger and angst. The fee was paid but you've lost multiple clients. I'm sorry if there was profanity, which is not appropriate, and for that I apologize. We have also not once been given any information on acupuncture or other holistic treatments and have been told natural options and non pharmaceutical ideas would not work or were not recommended by you and others in the clinic (travel vet). It's unfortunate you tell us about these items via a public review, but not while in office seeking care for our precious animals. We've been looking for acupuncture and had no idea you were trained. And I have brought up my discomfort to you around non-holistic options at multiple appointments. It would have been nice to be provided alternatives while there seeking care instead of told by review. Yesterday's events did precipitate this review, but the sentiments have been the same throughout our time together, which is unfortunate. We wish you well.

They were able to get us in quickly, and last minute to put our beloved 14 yr old golden retriever…read moredown. They were affordable and offered many options for cremation/burial. I would recommend them due to the compassionate care we received. Thank you, Pawz staff! We do appreciate you all!!

Filthy facilities and unhelpful staff that gives you no say over your pets care. Go anywhere else.read more

Terrific. All wonderful compassionate people. The Doctors are great (especially Dr. Maddock) who…read morewalked us through a very sick, doggie for over a year and was ALWAYS available to help us thru crises- now the poor lady puts up with neurotic parents of a 8 yr old rescue who is even more neurotic than we are! Thank you Dr. Maddock from the bottom of our hearts.

I have stated numerous times, about the amazing businesses within walking distance from my home,…read morewhat a treat to find yet another. I don't mind traveling, but am so impressed at the quality of businesses in this "small" town of Firestone. This place lived up to the same expectations. While we don't need to visit often, our dog is relatively healthy...she has had to go for an infection on a developing growth. My husband took her in, getting an appointment was simple process, they saw her, issued her meds and didn't cost us an arm and a leg. They have a side area, right off the waiting room for pet care products. And also offer grooming services. What truly impressed me was recently this growth has grown, and being concerned I was able to walk in and chat with someone. Our dog is getting up there in years, in some ways out living other dogs her size. I had many questions as to what to do about this growth. I took a picture of it, and thought I would just go in, see if someone had a minute to chat, and help me talk through my thoughts. The gal (wish I remembered her name!) at the front desk took as long as I needed to help me work through all the various options, not only giving me insight and fees, but to use hydro-peroxide and neosporin to keep it clean. Something I have noticed since moving here, people seem to truly have time for you, and a willingness to help. I have really appreciated this in every business we have now been customers to.

We recently returned to CVVC after going elsewhere for a few years due to specific surgical issues…read morewith our pups. Our past 2 visits have been really good. Everyone is nice and our pups do well here. Every visit to the vet is expensive if you don't have pet insurance. But our boys are worth it and we felt the cost was competitive and reasonable. And it's a closer drive for us. 5 stars. Thank you.

Peter and I want to express how very grateful we are for your fabulous team that helped us to…read moregently and gracefully move our beautiful Isabella, Bella, from the misery of end-stage hyperthyroidism to transitioning to peace and freedom from pain and suffering. Your staff arrived at 1:30pm on Monday,after us reaching out after 3:45pm on a Sunday. Mikey's sweet reassurance and support, followed by your fabulous doctor,Anneliese Bruening, and sweet capable and familier tech,Vikki, made a heartbreaking process sacred and peaceful. With what was clearly her kidney's shutting down and much discomfort, Bella, was becoming aggressive and upset and this was breaking our heart, but your doctor easily wrapped her in comforting burrito blanket and created space for gentle sedation to let us hold her, comfort her, love her before the stronger sedation and final medication to allow her transition to ultimate peace and comfort. I am a 38 year hospice/palliative care Social Worker, and even with my knowledge and hands on experience, when it is your loved one, you are slayed emotionally with the questioning, the sorrow, the loss. Your beautiful staff helped reassure us we were making the right decision at the right time out of love and respect for ending her suffering. Your availability to provide this in the peace of our own home was priceless. (And actually less costly than the larger home euthanasia companies where everyone would have been strangers to us and to Bella!) Thank you all, forever! Kaye and Peter Cantwell Longmont, CO

This is truly the best veterinary clinic I've ever been to. Every member of the staff is warm,…read morepatient, and genuinely passionate about what they do. The veterinarian is exceptional--thorough, knowledgeable, and incredibly caring. You can feel how much they truly value the wellbeing of every animal that walks through their doors. All three of my dogs come here, and each visit has been nothing but positive. I recommend this place 100% to anyone looking for a vet who treats your pets like family.

I've been going to these vets for 24 years. Dr. McCombs has wonderful bedside manner and is very…read morethorough. i've had two consecutive big dogs. My last dog lived to 13 1/2, and my current dog is being treated there at 11. Dr. Biller and Dr. Peila are also excellent. I drive from Fort Collins.

Dr. McComb failed to correctly diagnose our cat. Luckily, we got a second opinion and the second…read morevet did an x-ray and found a bladder stone. If we didn't get a second opinion, our cat would not have got the surgery he needed to remove the stone and could have died. No, Dr. McComb, our cat is not depressed and he does not need Prozac! I wish Valley Veterinary Hospital would have listened to us when we told them our cat had a history of crystals and urinary issues, they should have done further testing/their jobs.

I have used CSU exotics emergency several times over the years and have been pleased with the care…read moremy rabbits have received. This last visit was no different. The team in charge of my rabbits care were exceptional - knowledgeable, communicative, helpful. However, I have noticed pricing has gone up substantially, especially for "companion" rabbits. As any rabbit person knows, a bonded pair should not be separated if at all possible. My rabbit was brought in initially by himself and hospitalized for a few days before I was able to bring his bonded friend. The staff all commented on how much happier, calmer and overall better my ill rabbit seemed with his friend with him. What I was charged for the "companion" rabbit was astonishing. $2,500 for less than 48 hours. A rabbit who stayed in the same enclosure as my ill rabbit and was healthy. Did not need any medical treatment or intervention. I wanted to write this review so that others who may be in the same situation with a bonded pair are prepared for the cost. My total bill for my ill rabbit was very high, but I can more easily justify it based on the care he was receiving. My "companion" rabbits bill - I am extremely disappointed about. Especially since this is a teaching veterinary school, I fear it is teaching future veterinarians to overcharge which could potentially limit owners from being able to afford taking their animals to receive the care they need.

I cannot express how deeply disappointed and heartbroken I am over my experience at CSU Veterinary…read moreTeaching Hospital. I brought my dog, Lupo, there during a medical emergency while we were traveling from North Carolina, and what followed was one of the most traumatic experiences of my life. We were already in a state of panic, far from home, trying to make the best decisions we could. Despite that, there was a profound lack of communication, compassion, and transparency throughout his care. We were never offered the option to stay in any rooms, just to rest for a little. Being 45 minutes away while our dog was critically ill created unnecessary distance during the most important moments of his life. The most devastating part is that we were only contacted when things had already taken a severe turn, and that call was not a supportive update, but a frantic, high-pressure conversation where I felt like I was being almost yelled at that he needed to be euthanized immediately. There was no sense of guidance, no compassion just urgency without support. We were not called earlier as he declined, and we were not given a real opportunity to come and be with him in time. Because of this, I lost the chance to have any meaningful final moments with my dog. By the time we were involved, he had been intubated. That was not what I wanted unless it was absolutely necessary as a life-saving measure, and it ultimately robbed me of being able to hold him, comfort him, or say goodbye in a way that had any meaning. That is something I will carry with me forever. When we last saw him, he was placed all the way at the bottom of a cage. It felt impersonal and distressing given how critical his condition was. There was no sense that comfort or dignity in his final moments was being prioritized. To make matters worse, a necropsy (autopsy) was performed without our explicit consent. This was incredibly upsetting and felt like a violation during an already devastating time. The lack of clear communication and consent around something so significant is completely unacceptable. After his passing, the handling of his remains and the lack of communication continued to cause harm. Because of delays and inability to reach anyone, his body was not released to the memorial service we had chosen in time for us to receive his ashes before our flight home. We were forced to extend our stay, rebook flights, and incur additional expenses... all while grieving the loss of our baby. I understand this is a teaching hospital and that not every case has a positive outcome. But communication, compassion, and respect for both the patient and their family should never be optional. At no point did I feel supported, informed, or prioritized as his owner. Lupo was my world. He deserved better. And no family should have to go through what we experienced here. There was no compassion in here. There was only a severe urgency to give us a large bill.

Caring Pathways was truly a blessing during one of the most difficult times in my life. Leslie,…read moreDesiree, and Destiney were absolute angels--kind, accommodating, and deeply understanding. It's only a YEAR later that I'm getting around to writing this review, and the experience with this company still makes me tear up, with gratitude! As a first-time client, I had some special requests, like keeping my dog's body for a few days while I finalized ideas for memorabilia. They honored my wishes with such grace and compassion. When I needed an urn, they went above and beyond, showing me their inventory so I could select the perfect one, as each wood option was uniquely cut and meaningful. Their attention to detail and genuine care for my situation made such a difference. Despite my attempts to give them a cash tip as a thank-you, they kindly refused and asked that I leave a review instead. So here it is (a YEAR later): Caring Pathways offers incredible service with a truly compassionate touch. I can't recommend them enough. The vet, Kaity, and her assistant that came to help us were just as much of a blessing as the ladies at the mortuary. You're all just the most extraordinary team of humans!! Thank you, again!!!! With love, from Teresa & Bourbon.

Caring Pathways and the staff is the most empathetic place one could imagine. I had to make couple…read moreof phone calls to them and their care about a beloved animal is amazing. Dr. Kira came to our house and she was just amazing from the moment she stepped in. She made everything so comfortable for us. She gave us as much time as we needed with our little angel, Casper. Casper slipped away softly surrounded by his family in his favorite place. We couldn't thank you enough, Caring Pathways and D.Kira.

As challenging as an experience as this was, I am so thankful for Caring Pathways and the service…read morethey provided. Their staff, across the board, greeted us with only compassion and kindness. Kerry M. was our vet and she walked us through every step, educated us, was patient, and was so kind to Iverson and us. I had to cancel the first appointment because I was not ready to say goodbye. They offer a cancellation window up to 4 hours before your appointment and allow you to carry over your deposit to when you reschedule, with no extra fee. So thankful for this understanding. The cost may feel steep, but the in-home service is so so worth it. Iverson had his last meal while the pain meds were administered. It was a distraction where he didn't even notice. He felt safe and comfortable in his home, surrounded by family and on his favorite couch. He was then given a sedation medicine where he drifted into a nap on my chest. When the final medicine was given, he felt no pain as he crossed the rainbow bridge. I have heard horror stories from other in home service companies. I had 3 friends use Caring Pathways and that is why we went with them. I am so grateful and thankful that we chose to work with Caring Pathways. It helps with acceptance and closure and provides a peaceful passing. I will forever recommend them to other family and friends who need to say goodbye to a family pet member.

Caring pathways made a very tough decision and situation a little bit easier. They were respectful,…read morelet us choose the spot, offered mementos as a part of the experience, and gave us as much time as we needed throughout. There was so much empathy throughout the experience, that it took away the awkward or embarrassing concerns. They also offered counseling services. Afterwards we received a beautiful carved wooden box to hold the ashes- we were not expecting anything this nice. To me, this was worth the higher price you pay- rather than going to the vet to do this.

I cannot say enough great things about Sit Means Sit! When…read morewe adopted our two-year old pup, we needed all the help we could get helping him adapt to live with us and training him. They were so supportive with helping us how we could learn to be good dog owners and help create a supportive and stable environment for our new doggo. In addition to their incredible work training our dog, they helped us learn how we can continue to train him at home! On top of all that, we send our dog here for boarding when we are out of town and they send us updates with pictures and videos showing how much fun he is having!

If it is your dream to forever carry around a device about the size of a personal pepper spray can…read moreand use it to send shocks to your dog's collar whenever you want to "get their attention," then look no further. Even one of the trainers who had been working on her personal dog for 18 months still pressed the shock button for every command she gave her dog. The good part is that you get to wear the trigger device on your waist (like keys dangling from a prison guard's belt) every time you leave your home, and if you need your dog under control - er, to "pay attention" - in your home you get to wear it inside as well. So if this is for you, go for it. P.S. the owner was incredibly rude, so they've got that going for them.

They were very nice and the price was very fair. i actually didn't get a cleaning because my dog…read moreneeds a tooth removed, but it was very kind that they did not charge for a consultation. I would highly recommend their services.

We went to meet them at a grooming place. The place smelled like dog pee and no one was smiling…read more The "vet" came over and asked if my dog had a heart condition, and I said yes. Then she told me she wouldn't do the dental cleaning. I filled out the intake paperwork weeks ago and it was obvious that she never read it. There was no warm welcome. There was no assessment as they claimed on their website. Another person was there for a dental cleaning at the same exact time. That was when I realized another dog was going to be right next to us; my dog doesn't get along with other dogs, so I'm so glad we didn't do it. They were rude and I am so glad we didn't get to have their bogus dental cleaning.