Long time resident here, 14-ish years now. Really happy with the addition of Suhein Beck as current property manager. I had some moisture in my bathroom ceiling and she had a vendor come out and drill a hole in the ceiling, just to inspect everything and ensure it was nothing serious. Fortunately it turned out to be ok. But that she caught it, and went out of her way to correct it was really considerate. Every concern I raised, she has directly addressed in a nuanced and thoughtful manner, and what she steps she is taking to rectify. I walked away with thinking she really cares about your experience as a tenant, whether you are old or new. She has always heard my thoughts and suggestions, and never waived me off. I hope they make her the permanent property manager. Leasing agent Noemi has also been helpful in quickly getting back to me about pending work orders. Raul has been really helpful, in changing my carpet to hardwood and giving the entire unit a paint job, and just staying on top of everything. Bottom line, they really do care about my experience living here as a tenant, in a hotel/hospitality sense. They also just had an upgrade to the ADF closets done by A T & T, for faster internet speed. They will always focus on a solution and what they can do for you, as opposed to no to this, no to that, etc. Attitude is everything! The pool has a beautiful view of the skyline at sunset. There are so many LA properties that smile up until you move in, and then turn around and completely change, and treat you horribly. The rental rates here are very reasonable. Location wise - Visconti is unbeatable, because it is outside of the financial district, so it is pretty quiet. You are within a mile of Staples Center, Walt Disney concert hall, echo park, silverlake, and 2-3 miles away from little tokyo and koreatown, home to some of the best restaurants in California. I recommend to anyone looking to live in LA to give Visconti a try. read more

I've been living at The Visconti since 2024, and as my lease is coming to an end, I can honestly say this has been such a great place to call home. The building itself is beautiful, the conditions are great, and the location is absolutely perfect for me. Since Suhein Beck stepped in as manager, along with Noemi, the entire experience has become even better. They truly changed the atmosphere in the best way possible. Everything feels more organized, more responsive, and just smoother overall. Maintenance requests are handled quickly and professionally, and communication is clear and helpful. Before, I had asked about carpet cleaning and never really received proper information or assistance. But since the new management team arrived, everything has been streamlined and taken care of efficiently. It honestly makes such a difference when management genuinely cares. I'm so grateful for their hard work, positivity, and professionalism. It's rare to find a place where you feel heard and supported. I truly hope to stay here as long as possible -- and I'm very happy to continue living here while this amazing team is in place. Thank you for making this feel like home. read more

Living in Visconti is perfect. It has good access to freeway. The staff are all very friendly, kind. There are amenities, business rooms, private rooms, and a swimming pool, so it's good to use. The night view of Downtown is especially cool. Welcome to Visconti. read more

We've lived at The Visconti for almost three years, and it's truly been a great experience. Our manager, Zach, is kind, professional, and always goes above and beyond to help. When our fur baby passed away, he and his team sent us condolence flowers, a gesture that meant so much to us. The building is beautiful and well-maintained, and having a manager who genuinely cares makes it feel like home. We're so grateful for Zach and the entire team! Thanks again, Tim & James read more

The tall African American security guard (not sure his role - he just walks around soullessly) with braids and I think glasses/grey shirt was extremely rude. I called to him loudly "excuse me" 3 times to ask him where the restroom was, and he completely ignored me, I know he heard me. This is the type of people you have working for you, to be such a high end place? Beautiful place though. The man working the reception desk was nice tho..shorter AA man wearing black. read more

Time flies by so quickly! Especially when you're living comfortably in a CLEAN beautiful resort style location! Renewing my lease for another year wasn't even questionable on my end. I love the gift card competitions and occasional events the management team put together for us tenant's. And the response time from maintenance personnel when you put in a ticket for any issue is impeccable! No exaggeration. Zack, Sophia & Sarabinah (the ALL STAR management team) are always understanding, approachable and easy to talk to. Appreciate you guys! #TeamVisconti read more

The Visconti - Relaxing ambiance - Apartments Near Me - Los Angeles, California

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Do not move here! It started off pretty good and just keeps getting worse and worse. read more

I've been living in the Visconti for almost two years and it has been a great experience so far. My fiancé Corey and I work remote part-time so it's great to have the office study space when we need s on space for a Zoom meeting. I'm in love with the pool and we are always at the gym, steam room, sauna - super great when you just need a little bit of stress release but don't have time to drive to the gym. I've had a few maintenance needs and even the low priority items get a quick response! Definitely recommend if you're wanting a comfortable place to live close to downtown food and events. read more

I recently just moved into the Visconti apartments and I got say I love this place, from all the staff and security. I want to give a special acknowledgment to Zack G he is so amazing he has accommodated so many of my needs with my move in process I couldn't ask for better manager. These place definitely gives me a peace of mind, when I come home. read more

I have been at the Visconti Apartments for a little over 2 years now and I love it! The managers Zach and Sophia are always super friendly, helpful, and amazing. I enjoy the beautiful pool, the gym, and the whole property is always clean and well maintained. It feels like living at a 5 star resort. Walkable to downtown and easily accessable to freeways. I highly recommend living here! read more

Thank you for all you do Zach. Zach goes above and beyond for the property. Rare to see a manager in nice clothes get his hands dirty to help out his staff. read more

Do not move here elevator has been down for months and haven't seen any effort on fixing it. The pool area is filthy definitely one of the worst places to live!!!! read more

I was living at the Visconti for the past two years, and I can honestly say it has been the best experience I have had at an apartment yet. The apartments are extremely affordable, especially considering their size, quality, and all the amenities. The location is safe and monitored by security, the leasing management is tentative and kind, and the maintenance team truly cares and reacts within 48 hours of the request. The pool is lively and always filled with residents on the weekends. Plus, the area is very safe and walkable for LA. The grocery store is 2 minutes down the street, along with a chipotle, and a Starbucks. If I was not moving out of LA I would have continued to live at this complex for many more years. I truthfully do not have a single complaint in my entire two years of living here. A special thank you to Sarabinah, Zach, and Sophia in management. They are amazing! read more

Need help finding apartments with incredible deals and amenities you didn't realize you wanted?? You got to check this place and there sister properties BUT YOU MUST BOOK THE TOURS WITH DEJAH! She will definitely take care of uuu! read more

The moving experience was great the management staff was wonderful . Been here for about 5 months now and I'm very happy

My roommate and I cannot wait to move out of the Visconti once our lease is up. I used to find this place nice and quiet after visiting my roommate's old unit on the fourth floor. That is one of the reasons why I wanted to move here, but the current unit we live in is nowhere near quiet. Every night, I have to deal with loud noises. My next door neighbor talks loudly on the phone outside my window at midnight and plays music and my upstair neighbor likes to do construction work and run around at 2-3 AM in the morning. Being in the healthcare field, I am EXHAUSTED every day but I can barely get any good sleep here. Living here is so uncomfortable and bad for my health. Sometimes I end up going to my boyfriend's house to sleep because it is THAT BAD. I emailed the manager, Gilbert, and he gave us a phone number to call. The patrols are nice and are quick to help me, but my neighbors are still so loud every night. My next-door neighbor has gotten a little better these days, but my upstair neighbors are still so loud. I can't even take a short nap during the day. There is never a time where my unit is quiet. The other night, I woke up to a loud banging noise that seems to be coming from my ceiling. 2:40 AM to be exact. It almost sounds like someone is doing construction, building furnitures, and doing a marathon. I called the patrol at 2:40 and right around 4 AM was when they stopped. It was terrible because I had to see a patient at 8AM and I barely got any sleep. It truly affects my quality of life. I bought earplugs but the sound is so loud. It doesn't help. I emailed Gilbert again a while back but I have yet to hear back from him. If you are like me who has a very busy schedule and night time is the only time you get peace and quiet, look somewhere else. It might be that I just got unlucky with my neighbors but do remember the walls here are very thin. I can hear my neighbor's entire conversation from my room. I've lived at several different apartments and by far the Visconti has been the worst when it comes to noisy neighbors and thin walls/ceilings. Not to mention, we've had roach issues and maintenance issues (leaking fridge and broken washing machine) in the span of 6 months of living here. We even hire our personal maid so not sure why there would be roaches. read more

I've lived here since November. My greatest takeaway so far is that the front office rarely answers the phones. If you call about a maintenance issue and they do happen to answer, you will not see maintenance unless you call at least two more times, reminding the office that you've called before about the same issue. We were forced to live with a broken washing machine for several months, before it was finally replaced. Replacement occurred only once we mentioned that according to the lease, we do not need to pay our full rent if our guaranteed amenities aren't available. A list of things that have been broken in our apartment: - air conditioner - washing machine - garbage disposal - water heater - freezer - the elevator - the actual buttons for the elevator (which have been broken since we moved in, in Nov.) The complex is beautiful, but it's rough having constant paranoia over the next thing that's going to break. Update: An unregistered car is parked in my parking spot so I have nowhere legal to park; I was told by Zach several months ago that I am not allowed to park in the front by the lobby. Today, I was told by Gilbert to just park in the front by the lobby. Another takeaway: it doesn't matter if you're a resident, or if your car is actually registered...apparently the parking lot is a free for all to anyone who can manage to get inside. read more

The Visconti - This has been hanging out like that since I moved in. Some days it's literally hanging off almost completely, by a cord. - Apartments Near Me - Los Angeles, California

Just coming back here to update my review about our stay here at the visconti. Six years later and we are still here and happy to call visconti home. we recently moved to a bigger unit and the leasing office has been nothing short of amazing. Zach was awesome with getting us setup and squared away in our new unit and he's such a nice addition to the leasing staff. Everyone in the leasing office is always accommodating. Sandy is great as always she's been here our whole stay and it's nice to still have her here :).The leasing office works together as a team which is really important. While I was in the hospital after delivering my daughter there was a hiccup with a package Gilbert went above and beyond to help resolve the issue. I appreciated it so much that he cared enough to make sure it was handled in a timely manner. Especially for a new mama. The maintainence staff is always on top of every request and willing to help even when i'm being extra. Haha. Shoutout to Julio and Josue for always fixing everything and their professionalism with my maintainence requests.They are always eager to help! The building cleaning crew are always friendly and hold the doors and elevators open if they see a resident in need I appreciate that especially with having a toddler in tow. Yes it's downtown la and the usual things come with "downtown living" and we are happy to call visconti home . read more

The Visconti is outdated and overpriced. The management team is rude and not helpful. The management is horrible at communicating and making its residents feel welcomed. The garage is infested with cats that use the restroom by the elevator and sleep on the cars. The only plus to the Visconti is the pool area which has been closed for over three months! I reserved a slot and was still not able to use the pool. Why is that? No ones in the pool and I reserved it but I still can't use it! I would never recommend this apartment. Lease somewhere else. read more

I met with Gilbert and sorted things out. He was patient and listened to our requests. He helped us solve all the problems with the apartment. I can confirm that my dryer has been successfully replaced and is working now. The maintenance ppl show up on time and clear estimates are provided for things that need fixing. Thank you for all the help! :) read more

I just want to shout out and give credit where credit is due!! The new Managers Joshua and Daniel have really brought The Visconti back to life and in much order. The Visconti is a nice private community that is very clean with awesome views of DTLA!! The new management has really brought dedication, ownership, and care to this property. They are great listeners and really care about your concerns. They have awesome resident events too! They had a PAINT & SIP event, very nice, calm, and we were taught by a pro artist how to paint, while sipping on some delicious wine. I never knew I could paint, but wow, our paintings came out so good! I didn't know I had such talent. This talent was brought out of me only because of The Visconti! I highly recommend The Visconti for a place to live. read more

Great apartment complex with an amazing leasing team. I moved in April 2022 and have not had any issues. The leasing agent Sandy Jun was great to work with. read more

I recently moved in to The Visconti and The Visconti has been one of the best experience I have ever had in rental history. The staff here are very nice, polite and helpful! Especially, SANDY JUN is very sweet and she's been helping me out with so many things already. The management have been very professional, kind and extremely helpful. This apartment complex is very nice and clean in a great location with amazing city views, nice pool, gym, library and 24/7 security. I definitely would recommend this complex. read more

We were on tour on April 12 without an appointment, the manager Sarabina Aris received us perfectly, although the working day was already ending, she gave us maximum time. We have visited many buildings, and it is rare when future tenants are greeted like this. read more

After living a year here, we are moving out. Management is nice (Sandy), but there are too many uncontrollable factors. 1/3 parcels are missing all the time. Nobody really checks if that person really lives in that unit before letting them sign out with parcel. Also the alarm is always off in the middle of the night. If you have something broken, for us it was our washing machine, don't expect any help until 2 days plus later. As two girls staying in this apartment, we absolutely do not feel safe with constant AirBNB people rolling in. For this price, you can have many nicer options so yeah we are moving to a better place for sure. read more

I checked out this community and I will start off by saying even though it's noticeably older, it's clean. Daniel toured me and explained pretty much everything there is to know about the place and LA in general. There are so many places to choose from so this place will be on my short list because it feels private and it's not huge like some other places I've been to. Thanks Daniel for your help and thank you to the black guy who offered me coffee while I was finishing up with Daniel after hearing I had been working all night. read more

We just finished moving in. Kudos to Sandy for all her assistance. She is super nice! Looking forward to calling this place home

Absolutely the biggest headache you can get to yourself. Good location. That is about it. Filthy halls and garage. Security is always sleeping at the desk and leasing office desk is as helpful as the DMV. Good luck if you already signed in. read more

We tried to lease a listed apartment and they took $300 for a deposit while our application was pending. They rented out the unit while our application was being processed and refuses to refund the deposit. We have tried calling multiple times, emailing and going in person. We keep getting the runaround or blatantly ignored!!! It's beyond unprofessional and improper business conduct to hold monies, especially when the unit isn't even available! We have since found a home and just want the money returned NOW! Beware of applying as they lure you with lower rental rates only to try to stick you in a more costly unit. Then try to keep your deposit! I wouldn't want to live here! read more

Great experience living here, It's a quite small community and with great staff here.

Thank you so much, Sandy and Daniel. You guys have been very helpful in getting us a beautiful unit in such a short time. We look forward to enjoying our stay in our new home. - Muhammad, Sahar & Baby Zyair read more

In this apartment I got my bike stolen and the apartment has no parking for bikes they also help the theft to steal my bike. Their security guard are useless and lazy. Their garage door is open all the time and other people got their stuff stolen too just because of the garage door being open. read more

Awesome leasing staff!!!! Thanks to Sandy and Daniel. They helped me a lot with leasing paperwork in order to get the luxurious apartment for the right price. I definitely recommend this complex for someone looking for comfortable and luxurious living. read more

I have been very hesitant to leave a review on this property. Prior to moving to Visconti, I lived in my same apartment for 9 years and only moved because I relocated across country. During my search, Sandy was AMAZING and beyond hospitable. She truly made relocating feel comfortable and worthwhile. Within the first day (end of August) I was asked to complete a walkthrough and document anything that needed to be addressed. At first glance, everything looked good. Not great, but good. As I went through the apartment for inspection I noticed the following: (For added context l, I have documented and followed up on these items about 8 times now) -The dishwasher was left FILTHY, as in food particles, wet paper, and a rancid smell. I attempted to clean it myself but everything was cemented with mold, impossible to clean -There was a white film over the stainless steel appliances , likely bc whoever attempted to clean the unit didn't use the right products -Our glass shower lining was molded and the glass shower needed to be put back on track -The counter tops were covered in while film from someone using the wrong cleaning products, to the extent that you couldn't clean it yourself -White paint everywhere including the floors given there was a terrible rush paint job -holes in the walls from previous tenants -Paint on the vanity mirrors -Globs of hair In the drain of the bathroom left from Previous tenants -ROACHES in the bathroom. Haven't seem them out of the whole apartment (new development) -Missing screen door that was finally installed in November after needing it all summer The list goes on. Today was the final straw because I found tiny roaches in my bathroom area which is disgusting given I keep my apartment clean and santized. I have emailed the leasing office every month since August asking them to fix the outstanding items and the final straw was the fact that maintenance has not resolved the issues I have submitted work orders for. *Maintenance has been awesome. They are short staffed and not always advised of pending work orders so I don't fully blame them. The elevators are filthy (buttons and floor are always soiled) Neighbors also leave dog food on the carpet in the building. I was under the impression that we aren't allowed pets?! At this point I'm fed up! We're in a pandemic and it is understandable that matters may take time to get resolved. What I don't appreciate is the lack of communication and follow through. It makes me feel like I was coerced into moving in, under the guise of strong customer service where the service ends once you move in. This is very disappointing as I have been beyond patient and withheld writing this review, but it's been 4 months since I've moved in and this is unacceptable!!! As a result, I can't in good faith recommend this property. read more

So, almost a year ago I moved to Los Angeles from Sacramento. I had chosen a few places to look at, but once I spoke to Sandy. It was clear where my new home would be. A year later, I am seeking to downsize, and Sandy and Leticia have been so supportive and helpful in assisting me in securing a new apartment here at The Visconti. I'm so excited! Pluses to living here: Secure-onsite security 24 hrs...gated and locked entries. Late office hours-important for package delivery which is kept securely in leasing office. Board Room use- great fir small meetings. Landscaping-well kept and beautiful. Responsive Maintenance-Issues are handled in a timely fashion. I'm so thrilled to stay here. Thank you to the entire team! read more

I've been at The Visconti for a couple months now and everyone in the offices have been pretty accommodating and helpful. The biggest highlight of this complex has to be the security guards - Jessie and Edwin have gone above and beyond to assist me with my countless inquiries. It's definitely a breath of fresh air to know that they're willing to go out of the way to help read more

I've lived at The Visconti for over a year! And I've had such a great experience. I renewed my lease not only because of the environment but the great staff. Gilbert (Property Manager), office team and his maintenance crew are always friendly/helpful and always carry themselves with such professionalism. The property/amenities are well maintained and kept clean. I would recommend The Visconti in a heartbeat to anyone who is looking for a DTLA apartment with a great location and safe environment, the security team is great which is plus! read more

If I only knew this place was going to be such a headache in my life, I would have never even considered walking into their offices. That is all. read more

I don't live here but I crash here on the regular when I can't quite make it back to Pasadena or have to be somewhere near downtown or westward early the next morning... SO I really love staying there! The concierges ooze hospitality. The grounds are immaculate and well decorated. The architecture is lovely and lives up to it's Italian inspired name with fitting decorative accents. It kind of feels like you are leaving the blocky, hard-edged, gray downtown financial district to escape to some exotic Villa via warpzone (or the 110 overpass)... There are a ton of amenities and my friends make no qualms about inviting a bunch of guests over to use the gas grills or enjoy drinks poolside. The building doesn't seem to mind if you invite a lotta people to use the good stuff with you. There seem to be a ton of well-to-do 20-somethings here so the vibe is pretty nice, especially if you're in that yuppie demo. The 2BR i crash in is plush, brand spankin' new carpet, marble kitchen & bathroom counters, clear pane shower doors, and a balcony that can seat about 4 people comfortably. I wish it was closer to the train but i'm probably the only one who cares about that ;P read more

The Visconti - do you get a Venetian vibe from this place? i do... - Apartments Near Me - Los Angeles, California

My apartment was broken into. Absolutely nothing was done until multiple other units were burglarized months later. Got no help from management. Just a simple "sorry, can't help ya" reaction. My car was also broken into. There was nothing visible to steal. All they took was an air pump, along with all my documents in the glove compartment. Insurance, registration, maintenance records, etc... Beware of maintenance, caught one on camera lurking around my apartment without permission to enter. Asked management for an explanation, but they said it was a mix up with paperwork. Well he walked in without any papers, went into every room and left. read more