Great customer service on repair requests, gets done promptly and well! Been a good time here.

Lived there for two hears from 2023-2025, probably the best living experience I've had in LA since I've been here (7 yrs)! The appliances in the apartment and the living space are modern, and the amenities are great (made a lot of use of the gym, the pool table in the lounge and handy guest parking). Great location for train commutes and very walkable to many great restaurants & Hmart. The most distinct selling point for me though is the tight-nit community feel: there are regular community events, all the managers (shoutout to Anthony and Bianca) we had were great and attentive, and special shoutout to the maintenance staff: Greg and Carlos are the best (super timely and great communication)! I did not get the feeling that I was just another renter on a spreadsheet of a big management company here at all. Only reason I moved out is that I wanted a change in scenery, 10/10 would recommend! read more

I toured recently and was pleased with building. The property is clean and well maintained. The apartments were spotless. The office staff was responsive and went out of their way to answer my questions. Bianca the property manager was very helpful. read more

This is our second year so far here in K2LA. Great management, AJ & Anthony are friendly and knowledgeable. Both managers are always communicating with talents. I also appreciate Carlo & Greg, both gentlemen are doing excellent maintenance service all the time. They respond quickly whenever we need in our unit. Two thumbs up for both gentlemen. I and my partner are very satisfied, and happy to live here in K2LA read more

I watched Anthony Jackson help my friend with a swift an easy moving process and answer to every question what is the clarity it's obvious he's a good person employee of the month maybe read more

Been living here for more than 6 months now, and my experience has been pretty good. Everyone who works here are very friendly and welcoming which makes me feel at home. Starting off, the amenities are always clean and organized looking great at all times. Management team has a pretty quick turnaround time, they are flexible and accommodating to my needs. Maintenance team is superb and are very conscious with your space when they need to do work. My only complaints are a few environmental factors that is out of the building's control but overall I really enjoy living here. read more

Honestly best bang for your buck! What they have: - Clubhouse with pool table -business conference room -Hella bbq Grills -roof top -covered secure parking -alot of outdoor chilling areas -outdoor fireplaces -pool and hot tub -fast maintenance turn around -attentive property managers -24 hr building cleaners -updated apartments with all the fixtures you would want -pet friendly -guest parking -SECURE package boxes -concierge and security -balconies -built in speakers in the units I had been a property manager for over 5 years and am very picky about where I lived. I was searching for over 6 months and found this place and applied IMMEDIATELY!! There are alot of buildings in this area that have around the same amenities yet honestly the property management company sets them apart from alot of other buildings when it comes to providing you with a great living experience. I lived here for 20 months and honestly have no complaints about the building. I didn't have a need or issue that was not addressed promptly. They honestly provide a great experience with any maintenance issues. A beautiful CLEAN building with so many places to entertain family and friends. A QUIET luxury apartment with guest parking in Koreatown with a roof top stop it!! Honestly, other places around offer less for more. I have never sent management an email that wasn't responded to in 24 hrs. Honestly, highly recommend this building. Teresa, Anthony and AJ I appreciate the experience you provided. I had a studio with balcony, it was beautiful. read more

My kitchen sink was clogged since last night and Greg, the maintenance supervisor, came and saved the day like always. He's very knowledgable and has kindly explained on how to best maintain the sink and other issues I've had during my residency. Teresa and Anthony from management have been great as well since they day I was looking for a new place to live. There were a lot of issues with my previous apt especially with the mgmt and I hope I enjoy Teresa's warm hospitality and great service as long as she stays. read more

I LOVE K2LA! We've lived here for almost a year and I can truly say this is one of the best places in Koreatown! Not only are there AMAZING views from our rooftop and awesome amenities, but the customer service here is incredible. Megan in the Leasing office is so helpful and nice! She definitely makes living here feel so welcoming. We absolutely would recommend these apartments to our friends and family! read more

Thank you to the staff for being amazing. These individuals go above and beyond when it comes to service. Thank you again for all that you do. read more

Moved in a few months ago and I've become more and more unimpressed as I continue to live here. The leasing office is very quick to respond to issues (which I appreciate) but there is an excuse for every issue. They charge for every single, little thing and it seems ridiculous at some points (I've lived in other LA luxury buildings before). I gave it a few months to see if it would improve but I feel worse everyday thinking that I'm wasting my money living here. I even asked the leasing office to resend the move in survey so I can fill it out with my honest opinion and they said they will, but never did. 1. The floor is completely uneven. I've had to use sticky grip pads for a lot of my furniture to make sure it's not wobbly. My closet door has to be held by a door stopper because if not it starts to swing shut. And I know my floor is uneven because none of my furniture was wobbly at other apartment buildings. When I place a chair on different floor areas of my apartment, it sometimes wobbles and sometimes does not. 2. Cockroaches - I wish I had known this was a problem prior to moving in. I found 3 dead cockroaches as I was opening up a drawer. I brought this up to the leasing office and was told they offer pest control. Also they told me that the cockroaches were a problem since the building was built. I don't need more cancer-causing chemicals sprayed around my unit and I'm hoping I don't see more roaches. 3. Before signing the lease, I was sent photos of the unit. When I saw it in person it was similar but everything was on the opposite side. The leasing agent Erica became very defensive and told me that she is very careful about the emails she sends and that she must've attached the photos as reference and not of the actual unit. I checked the emails and that is not what was said in the emails. I was fine the apartment, but I don't appreciate Erica's attitude especially as someone who was becoming a tenant there. 4. The hallways have no air circulation whatsoever even though they said there are fans. It's humid and excessively hot and it seeps into the apartment unit (in turn, makes you use more AC). There is also a weird smell that lingers in the hall that seems to get worse when it's hotter. The smell constantly gets into my own unit and have to always ventilate. 5. Internet & cable package is mandatory and $80 a month. I don't use cable and don't need it. It would be much better if each unit can choose what they want rather than have to go with the collective decision. Same with the way they split water/gas/electricity here. 6. Also all the handles for the drawers in the kitchen and bathroom, fridge, and door handles all had a ton of sticky stuff on them. I don't know why but I had to get adhesive remover to get rid the stickiness. Not sure how thoroughly they cleaned the apartment before I moved in. Overall, I think that I have to just deal with living here until the end of my lease but this review provides a more accurate view of the place that a lot of these other reviews don't show. I really wish the rent was lower because then I wouldn't feel so mad about living here. read more

They have a professional property management office that responds quickly to maintenance requests, helps you with package deliveries, and all the other amenities expected in a luxury apartment experience. While I was living at k2la, everything was peachy and comfortable, so I really appreciated that However, they ate my entire $500 deposit (I got like $25 back lol) in spite of the fact that I literally have no life and no parties with which to possibly damage the unit to the extent most landlords would charge me for cleanup or repairs. I don't have pets, I'm very clean, and live alone. I think I had a handful of common scuff marks (you know, the sort where your shoe or the end of a broom one day might make a scuff mark on the wall), and I had like.... 3 nail holes for some pictures. I've lived in a dozen apartments over the past decade of my tame adult life in Los Angeles (with an impeccable payment record, and zero drama) so it's not like I'm naive. I know the difference between common wear & tear, and a wild tenant that's just damaging their surroundings because they're a slob, or some such. For the last decade I haven't ever had issues getting my deposit back and 3 picture nails never caused any trouble. I really didn't have the energy after moving, and, frankly, I'm not miserly enough (though I should be), to start some crusade and fight to get my deposit back. However I will at the very least announce publicly and warn others as to my displeasure at what I felt was a property management team all too eager to gobble up deposit monies. It was almost as if the *routine and regular* re-painting and cleaning of the unit, which should be part of the property owner's maintenace expense in between tenants, was directly billed to the tenant through the deposit. Look, I'm not going to fight it. I know the advice- putty your nail holes, take photos, blah blah. But I'm just warning other Yelp reviewers out there to be extra careful at taking pictures before and after moving, to clean up and patch things up when moving out, because THIS property is exactly the reason why that advice exists in the first place. read more

Maintenance team & security team are very nice and helpful (they are also outsourced as far as I know, so zero star for the Berkshire corporate). The management, not so much. Their lack of prompt communication, and the "corporate" style of dealing things really left me a pretty bad experience, and thankfully it's the last month I'll be living here. 1) We did not get notified at all when there was extremely loud overnight construction going on across the street on a Friday night a few months ago. I mean if I knew this would happen, I'd go stay at my friend's. Instead, I went out to the construction site at 3am and asked their supervisor, and he told me they had notified all near-by properties and was shocked that I did not get that information. Apparently K2LA forgot to let its residents know about this, and that night was a nightmare for all of us. Also they want to charge me 5k for ending lease early because I can't stand the construction noise since last November, who does that? When you question, they will absolutely have you check your contract and omg it's definitely hidden there in one of those appendix or whatever, so you can't get out a lease easy. My friends ended their lease early due to covid and they were only charged an extra one-month rent, so does many other apartments. 2) I kept receiving emails about hot water shut down, electricity shut down, internet problems, garage gate shut down, dates changes all the time as well, like there was one week I got three emails about no hot water due to repair. And everything seems like an "emergency repair" and of course we need to always understand those "emergency situations". I wonder why. 3) No courtesy to its residents. Since covid, all amenities were closed and our rent hasn't been adjusted nor any special offers has been made in any way. It's this corporate style to just declare that as "to use amenities is a privilege, and it's not included in rent". However, who will pay this price to rent your studio apartment, without all the pool, hot tub, rooftop that you've been advertising so hard in the first place? Overall it's just not worth it. Rent from an actual human being landlord, or a small property management team that actually cares. read more

This apartment complex is great! From the staff, to the amenities, they absolutely earn 5 stars. I had the easiest move in day and since then have felt super secure in this building. The 24-hour security makes sure of that. Megan and Vicki are amazing and helped me so much before move-in. I would definitely recommend this apartment to anyone considering living here. read more

My kitchen food waste disposal got clogged last night and the maintainable team (Greg and Carlos) came very soon today to help fix it. They are super efficient and very friendly too! Def enjoyed their great maintenance services! The property manager Anthony was also very responsive to questions and inquiries! read more

My partner and I moved here 3 days before Christmas and I would like to express my gratitude to Megan who made our move from San Francisco to Los Angeles a lot easier and smoother. From emailing back and forth in a timely manner, informative virtual tour, assisting our paperwork, and managing huge package deliveries for us was above and beyond! Even with our move-in inspection, as we struggled to settle in that day, Megan was able to point out a few things that needed to be repaired and maintenance took care of all of them the next day! They are quick and attentive to details even when my Pomeranian kept bothering them LOL read more

Greg and Carlo are BOMB! They replaced my garbage disposal, fixed the light in my closet and replaced a hinge on a cabinet in less than 20 minutes. Really great guys who do great work. read more

Here is the update. My package that valued over 500 is stolen. I moved to the other city, but I planned to choose K2LA again when back to LA so I never remove this delivery address from shoppers. The drama is I mistakenly use this address for a delivery, so ups was going to pick it up and return the package to shipper. However, the package is in nowhere after delivery. I asked both leasing office and ups for help. (Leasing office is good. Megan responded me quickly even though she did not find the package.)Finally ups officially confirmed the package is missing. One star is for leasing office, one star for the wonderful previous living experience. This place is removed from my list. Who knows what kind of person is interested in other's belongings? read more

I was really hoping to move here since I liked living in another Berkshire property. However, I was disappointed by two things that have kept me from making this my home. 1. When I asked about the roach issue, the woman I spoke to (Erica) told me it was an old issue. However, there's a review and image of a roach (not even the large water bug ones, but the small ones that come in packs) from 2020 (aka just earlier this year!). I understand that bugs come based on how well we keep our apartments clean, but they also come because of how our neighbors and management take care of the property. I felt nauseated and disgusted that they are not aware of these reviews. 2. The biggest issue for me, however, was their lack of response. I called them about five times this week and aside from one time, I got their call center who told me they couldn't help and to talk to the leasing office (mind you, I called their LA number each time). A couple of times, the call center took down my message and said someone would call me back. It's been three full business days since the last message (five since the first one) and I'm still waiting. Clearly they don't want me as a tenant so I'm happy to spend $2500 on an apartment complex that wants my money instead. read more

Notice any critical reviews marked as "not recommended" because it makes the apartment look "bad." They're only telling you the truth! Noisy and dusty construction outside makes you cough 24/7, some neighbors walking around the apartment smelling like alcohol or yelling at residents about some nonsense. Looked like the security guards and the staff got too used to or doesn't care about the alcoholic always getting in arguments with residents. read more

We have recently moved in to Berkshire K2LA and we would like to say that we were very pleased with the whole process. The leasing office staff and support staff are very friendly and accommodating. But we are giving a special mention to Erica! She was the one who gave us the tour and assisted us in the whole application process. She was thorough, responsive and very pleasant to work with. We love our apartment and all the amenities that K2 offers. We do not want to sound overly exaggerated, but this place really is hands down amazing to be called home. read more

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I recently moved into the building! I love it so far. Erica was very helpful during the application process and was quick to answer any questions we had. The move-in process was also fairly easy! Any maintenance issues have been dealt with quickly. I didn't even realize they came by. The apartment is very well maintained and the rooms are more than I could have ever wanted for an apartment! The location is also very conveniently located to many restaurants in K-Town. read more

I just visited K2 today and have loved it! It is a brand new apartment with some really cool new techniques like the center-air-condition controller and the living-room speaker. So I have decided to move in there for the following year. Hope to get a wonderful live! read more

Just moved out of LA and I am going to miss my K2LA home. I loved living here for the past year. The staff has changed a little bit but they are always friendly and accommodating and quick to answer any questions you have. The property is always clean and I love the 24/7 guards. I'd definitely recommend this property if you are looking to live in Koreatown. read more

I have lived in K2 for a year now and its been great! 1) Staff is awesome - sure they have changed a few staff members since I first moved in but the news ones are super accommodating! Christine and Erica are very helpful and will resolve any issues that arise. 2) Hosted get to know your neighbors happy hours / Events - 4-5 times since moving in we have had events for the tenants. 3) Electricity bill is soooo low - I run my a/c 24/7 - I am used to paying $90-$130/month in the summer for my a/c bill. Our bill has not been over $20 since moving in....what! They told me it would be low before I moved in but it is unbelievably low. 4) Location - Koreatown is awesome and safe. Alot of bars and korean bbqs are local and you can walk to them without having to uber everywhere. 5) The amenities - the pool, gym, lounge areas, bbqs are all luxury. read more

Berkshire K2LA has been very accommodating so far. Because I am from Northern California and wasn't able to see the apartment in person, Michaela was able to give me a Skype tour of the studio I was interested in. On the day of the move-in, Michaela was very kind and even personally came outside and led me to the direction of the future resident parking lot! All in all, the moving process from the application to the actual move was very smooth and enjoyable. read more

Megan was an incredible host and made us fall in love with the building. Her kindness and persistence made our apartment hunt and application process easy. After seeing multiple complexes, we chose Berkshire K2LA because if it's location, amenities, apartment size, price, and the staff. Megan and her coworkers are responsive and eager to assist. We fully recommended Berkshire K2LA as your next home! read more

I was scheduled for a 10:00am apartment viewing and I arrived at the leasing office at 9:55am. I was greeted by a guy at the front desk and I told him I was scheduled to meet with Megan to view an apartment and he tells me "she went for a walk". I sit down in the lobby and at 10:06am I send Megan an email telling her I've arrived just so she knows I'm there. Fast forward to 10:30am and she's still a no show and the guy at the front desk does nothing to check on her whereabouts. While I'm sure things happen or come up I'm pissed that I rearranged my work schedule, drove all the way to Koreatown just to be stood up. Avoid this place like the plague, if the communication is this piss poor before renting just imagine if you actually lived there and had an issue that needed to be resolved in a timely fashion! read more

Love my place!!!!! K2LA is the best place to live! The staff and the entire community is wonderful is fantastic!!

Ok, so.. to be honest. This is a review from an actual tenant. - As you all know, "cockroaches" is a known issue here. They are everywhere and the whole building is literally occupied by cockroaches. Even after building-wide pest control effort, so many of them still do live here and the number only goes up. - Walls are thin. You basically hear your neighbors. - Floors are not concrete. If you're unlucky like myself, you hear all these from the unit above you: stomping on the floor, hammers being dropped on the floor, furnitures being dragged without carpet underneath, yelling. Yes we have the "quiet hours" but again, if you're unlucky like myself, you hear all these quite often at 2:30AM or even 3AM. You report this to the management office and call the courtesy patrol every time it happens. But basically it's YOUR OWN LUCK and you don't know who live above you and around you until you actually move in. If any of these bothers you or if you have experienced any of these in your previous apartment(s), you might want to look elsewhere. These are the issues I have had since my day-1 here and i see people constantly move out. Every single person who works here is so hardworking and they are all professional (office staff, maintenance/cleaning crew, courtesy patrol) and I really appreciate that so much, though. read more

Best thing about this apartment is the employees they are all so kind and considerate from the guards to the housekeepers . Wanted to give a shout-out to Greg in Maintenace for fixing my garbage disposal and going above and beyond . They always come within 24 hours of you calling them so I never have to worry about anything breaking in my apartment . read more

I lived here for three years and really enjoyed it. The people who work in the office are super nice, the amenities are great. I found everyone on staff friendly and accessible. When I had issues with noisy neighbors I found the courtesy patrol and management were responsive and helpful. Plus the location is fantastic. I've been a renter for 14 years and moved out to be closer to work. This is the only building I was truly sad to leave. read more

Update after living here for more than a year: I've complained so many times about the noisy neighbor/s above my unit but no one seemed to care even after I explained how much of an inconvenience it's been and how it's affected my mental health. I have to keep knocking on my ceiling which is ridiculous. Every one of my guests has complained about the noise as well. Apparently if it's extremely loud footsteps which rattle your ceiling lights, there's nothing the office can do about it. Great. read more