Our stove & dishwasher both were in need of servicing. After getting a good report from our…read moreneighbor, we contacted John for an estimate request. John showed up the very next day and gave us a very reasonable estimate for both appliances. He ordered the parts needed and 4 days later the work was completed. John was very knowledgeable. He offered no-pressure, practical recommendations and had a very pleasant attitude. The work was done quickly and efficiently. We would definitely reach out to him again, if needed. Thank you, John.

John was pleasant and responded quickly from my call. He repaired my fridge and I was surprised the…read morebill was reasonable. I would definitely call him again for any of my appliance repairs.

I am disappointed by yelp's review-screening process. I do agree that it should be in place, BUT:…read more the two (hidden/not recommended) reviews are TRULY written by customers of Scott. How do I know? I asked him. He told me the names of the people in the two reviews. It would be nice if yelp allowed qualified yelpers (me, in this case) to "recommend" from among the hidden reviews. It's especially important for very good companies, such as Scott's Appliance, to have the exposure. He is a small business and deserves the accolades he earns. Just sayin'.

Highly recommend! Reliable, fair, knowledgeable. It's difficult to find these traits, and Scott's…read moreoffers all of this!

Highly recommended!! Igor diagnose the issue. He accurately found out that issue was not in the…read more got an electrician to come in and fix the outlet. The started working after that. Igor was very knowledgeable. He charged a very fair amount better than all of the quotes that I had received. I highly recommend Igor for any Appliance issues that you're experiencing.

Igor was exactly who we needed to fix our oven. He communicated with us well to arrange to diagnose…read morethe problem. When the part we needed was no longer available from the manufacturer, Igor was able to obtain a refurbished part at a reasonable cost. We appreciate his honesty, and willingness to make a second trip to install the part. The oven works great now!

While installing our new refrigerator, the technician discovered a missing valve. In 20 mins he…read morereturned from the shop with a replacement. We were up and running in no time. Fran, our salesperson, and Ethan, our installation tech, are knowledgeable, personable, and professional. We will go back to the Brattleboro team for all our appliances needs.

Friends and family, don't let friends or family buy anything from Cocoplum. Don't just take my…read moreword for it...Try calling them....good luck. Their phone tree is terrible, and if you do press enough buttons to get to the location and department you want, odds are...it'll ring endlessly with no answer. I ordered over $18,000 worth of appliances from them. Paid in July 2025. Their delivery is abysmal. I was told it'd be first in the morning today....Just arrived at 4 PM. Their operations manager is an arrogant person, super unpleasant. Just a bad decision on my part to give them ANOTHER try. Everyone I've talked to asked WHY would you buy from them ?? I won't ever again.

Great communication, appointment booked for next day, was able to come even earlier than scheduled,…read moreproperly diagnosed and fixed the problem. Thank you so much!

Both our refrigerator and stove top malfunctioned and we read the reviews here and called Dana at…read moreBergerons... We couldn't be more delighted and satisfied. Dana returned our call promptly, made an appointment and was on time, was friendly and professional and fixed both appliances perfectly. We also found him skilled and honest. Bergeron Appliance Repair earns my highest recommendation!!!

If I could give over 5 stars, I would. Ned and Cameron were fantastic about answering all of my…read morequestions, being totally upfront about what they were doing and the timeline of my situation, and working until the job got done. I would recommend Edgeworth Appliance to anyone who needs their appliances repaired or replaced. Detergent fell all over the front of my 2021 LG 3400 washing machine, which had otherwise been working fine. I found Edgewood through the LG service website, and Cameron at Edgewood was able to send Ned to me the same day to evaluate my machine. Initially Ned thought it could be repaired and he ordered the parts. A few days later when the parts came in and Ned installed them, It turned out that the detergent had done more damage than he thought and that it would be more cost-effective for me to go with a new machine. He didn't charge me for the parts, and instead priced out a replacement machine (I ended up going with the LG4000 since they had it in stock and it has a sanitize function and wasn't that much more expensive than the 3400) and told me that he would be able to install it for me the next day if I wanted. Ended up being the day after, but Ned kept in touch to make sure I was ok with the delay. Cameron also stopped by to help Ned carry the machines around since the staircase in my house is tricky. I like the new machine, and I am happy.

Cameron fixed our freezer and because he was so good, we hired him to install a new dishwasher --…read moreboth times, novel solutions rather than charging for a more expensive fix. Reliable, effective and a good guy. Will rehire for sure.

First time using Bert's Appliance, but he showed up when he said he would, was polite, informative…read moreand after a few adjustments front loader washing machine is back doing its job. Would definitely use him again.

Always willing to come over..saves me $$ if he can Very…read moregood worker.Pleasant, easy to talk to.

Update Regarding to the owner's reply: I am glad that you…read morereply the review. And you are the guy who came and did the work. But I want to point a few things that you are giving falsely. The MOST IMPORTANT: I search on https://corp.sec.state.ma.us/corpweb/CorpSearch/CorpSearch.aspx I could not find this company is registered with MA. It could use a different business name or something. I posted the screenshot below. 1. The machine is having board issue due to you bypass the safety check on the machine without permission. And you broke the machine, now it is not only could not spin dry, but also could not wash. The machine is totally damaged at this point due to your work. 2. For the first visit, you did not provide the estimate 30 mins before the appointment. The fact is that we waited 1 and half an hour since the appointment time. And get no calls or messages. Then WE called your office, then find out he could not attend the appointment due to the previous work was stilling on going. Then we rescheduled the second appointment. So there is 30 mins before notice or anything for the first visit. For the second one and third one, WE called 30 mins before the appointment to make sure, since we did not get any calls. If you believe your company is doing what it is doing, then you need to do a better job on employee training. 3. Up to the third visit, you could not fix the machine, and it is normal to challenge your diagnostic work plus you totally broke the machine at the third visit. It is quite normal to challenge your ability at this point. 4. The "Heavy load" your technician claimed is 2 shower towels, 3 hand towels and 2 kitchen towels. I have my tenant records the washing process and what the load is. 5. You as a man walk into a woman's face and telling her that she is not normal when she is calling your company to complain about the service. This is becoming a threaten and calling the police is a way to deal with threatens. And to be honest, it is shameful for you to threaten your customer using body advantage. 6. And you are being racist. And I have my tenant hearing the whole conversation, and the neighbors. I understand you are backing up your employee. But please be honest. If you are running your business by not telling the truth, it will not go far. DO NOT FOOL YOUR CUSTOMER. Original Post----------------------------------------------------------------------------------- Zero stars if I could. Extremely unprofessional and a complete waste of money. We called Mass Appliance Masters to fix a coin-op washer. They missed the first appointment with no heads-up, told us that they could not make it ONLY after we called. They diagnosed "belt and engine" issues and collected $195, but the machine is still broken and won't spin at the end (clothes are soaking wet every time). During the third visit, the technician tried to blame the failure on "overloading" a load that literally consisted of 2 shower towels and 3 regular towels. Instead of owning up to their failed repair, the technician got aggressive, acted totally bossy, and told me directly that "you are not normal." and ask if I were the technician or he is Taking $195 for a broken machine is bad enough, but insulting customers is crossing the line. Avoid this company at all costs.

We called Mass Appliance Masters for a broken washer that was leaking water into the tub. Mr. Oleg…read morearrived very promptly the next morning at the scheduled time and diagnosed the problem immediately. They were able to order the necessary replacement part and install it when it arrived about two days later. The washer has been working perfectly for about 3 weeks now. The price is on the higher side compared to other companies, but we are very happy with Mass Appliance Masters and would easily recommend their services. Thank you!