On occasion, I have a package sent to this location. Depending who is working behind the counter,…read moreif your ID doesn't match, they will give you a hard time. I recently just moved, and I had a package that was sent here and the gentleman behind the counter gave me such a hard time and an attitude about the fact that my ID didn't match the package I offered to show him my mortgage paperwork and he was a jerk about it today I went in and picked up a package, and the gentleman was extremely nice to me and understood my situation. This place is very hit or miss when it comes to their customer service.

The two nasty guys working there are rude and unhelpful. Ridiculing customers shouldn't be part of…read morethe service. You would think at their age they'd be a little more mature..

We had to get some imprtant things mailed out certified mail. We did a search for USPS locations…read more All of which were a Uber-ride away. I did a Yelp search and found World Mail Center. It's about a mile and a half walk away from our hotel. We decided to brave the heat and humidity. It's a small 3rd party mailing center located in a small strip mall and it has AC. Yes! Haha! The gal at the counter was very patient, helpful, and friendly. She patiently answered all our questions and provided us with what we needed to get our pieces of mail sent out.

I came to drop off three priority mail boxes 12x12x8 ready to ship and Felipe Alves didn't receive…read morethem. He denied the service. First and last time coming here. Worst place ever. By the way, he just had 1 customer. And my boxes had labels and everything.

Taken advantage of..... This is an involved story, so some…read morecontext is important. My wife, daughter and I flew to Orlando on 2/8/26 to spend birthdays and Valentine's day at Disney. We flew into MCO and had a small SUV rental car. We stuffed our bags into the rental including my daughter's wheelchair with barely room for our passengers but fortunately only had to travel to our accommodations packed in quite tightly. Partially through our planned 10 day stay, my daughter developed some respiratory issues that forced us to choose to drive home to North Carolina rather than flying back. Our rental car company was accommodating but did not have any larger vehicles that we could drive one way. So, we decided to ship 2 suitcases and 1 duffle bag back to our home. We have used FedEx ground shipping for many years for bulky, heavy packages for our small non-profit as well as personal business and as such also knew that providing our personal account details would be helpful both on pricing and ease of processing addresses. I knew shipping our bags would be costly and was expecting between $75 and $100 per bag. This is where the problem began. I found the closest FedEx Office Print & Ship Center at the Hilton Orlando. I drove over with the bags and found the center, explained my dilemma and was helped. The lady helping inquired several times about my daughter expressing concern for her, which was quite nice and supportive. One of the suitcases weighed 38.2 pounds and the other was around 41 pounds. The lady helping me said they could both fit in one box, which sounded like a cost savings to me. Both those suitcase were packed in a large box and the duffle was packed in a cut down golf club box. Another gentleman helped me to check out. Here comes the problem. First, he told me that will be $522! Shocking but what choice did I have. Then he handed me the bill which totaled $650!!! Apparently the first charge was just shipping, not boxes or packing. I am shocked by the cost and after doing a bit of digging later saw that if packed separately each box would have shipped for under $90 each! I am now convinced that the person at the FedEx Office chose to put both bags in one large box as a convenience for her without any regard for the cost impact for the shipping fee and that this choice likely added $300 to the cost. I must say that I am flabbergasted at the cost of $650 for three bags. I see this as a significant breach of trust between FedEx and a long time customer.

The service itself was 2stars. I stayed at the Hilton where the FedEx is located at, and was…read moreexpecting a package. Got a notification from the hotel so went to pick it up. The staff was not able to find it at first and then told me it was in the cart. He couldn't reach the person by the cart because the phone was not working, so I waited. Finally was able to contact the person's cell and asked for the package; he then left for other things and I waited. The second person arrived with my package but could not identify a scanner, so I again waited till a third person showed the second person the scanner and I could sign the package. Then I was asked to pay $10 for picking up the package. -1 star. I

I had a shipment delivered to this Fed Ex Center because it needed a signature and didn't want to…read morestress over not being home when it was delivered. The people that work here are very nice and helpful. The parking can be hard sometimes though.

I came here on a business trip and needed something fast. Even though the place was crowded then,…read moremy wait was very quick. Maria helped set me up with what I needed. She is a multitasker helping me and others. Not once did I feel forgotten. Eric, the manager, also administered as the place got more traffic. The team in this office works well together efficiently. I was in and out and back to work quickly! Great job - Thank you again! Team Member Name: Chip Location DWSKI Store: 5709

Used this location to ship WDW purchases. Excelent service and the packing was amaizing. Everything…read morewas wrapped better than I expected. Several fragile items made it no problem even with a less than gentle final drop on my front porch.

Ozzy was a lifesaver! We had to ship some oversized collectibles from Disney 3 hours before our…read moreflight and he was above and beyond in packing. We got there when the store opened and he was super nice, great energy, and packed everything in the most secure way with bubble wrap. He said they do 35+ lightsabers a week and have even packed and shipped a 200k sports car seat. 10/10 would recommend for any theme park tourists with souvenirs and collectibles too ship home.

I've been here a few times for mailing and the employees are very helpful and efficient. I haven't…read morehad any issues. Today I went for a passport photo and to mail out a passport renewal. Everything was done within 5 minutes. The staff was super friendly. Since there are only two stations open at a time, you might experience a bit of a wait, but I still feel like it's about the same wait you'd experience at a post office.

Roy the owner is very nice and helpful. I dropped off my Christmas packages to be shipped and it…read morewas no sweat.(It never is!) . There was no line and he went to extra lengths to make sure I didn't pay extra for shipping. I use Stoneybrook Mail Center every Christmas and they never disappoint. They even do Amazon returns!!!

Always helpful and polite; and lots of services available. So lucky they are near and have…read moreconvenient hours.

I was surprised to see the negative reviews for this store. I've been in a few times and have…read morealways had great service. Kelvon is usually there when I stop in and he is really efficient, usually taking two customers at the same time to help with the line (although I've only ever had to wait behind two or three people). It's an easy place to return Amazon packages. Parking is really easy as well since it's a large shopping center.

I generally don't complain but this store on several occasions I've been there has one man that is…read moreeither having a bad day or hates life and people. The only way to describe my experience with this man when he's there is that I'm a pain for even walking in the store! He's gray haired/balder man and I have yet to get thanks for coming or Have a Great Day. Not sure if he Mr Grumpy owns franchise. Why do I feel bad for dropping off my packages? I even repackage the item. According to Amazon I don't have to do any of that except take out my iPhone and show you the scan. I package the items and trust this store to scan the items and simply drop them off to avoid long lines. I've never Never had an issue. But dang , Mr Grumpy makes me feel I'm being a pain. Please note we are not here to make your day worse. Mr Grumpy, please don't make your customers feel bad!

This store is the worst!…read more I have used them several times and this time is the last straw. The staff is incredibly rude and never wants to help. This time we shipped several boxes to my husbands new job in New Hampshire. The completely repacked the boxes and stole one of his collectibles. The box pictured was delivered in this condition and several books were damaged. He called to file a claim and was told to call this store today for a resolution to the claim. They hung up saying they were too busy to talk. Then called back a couple hours later saying it could take 3 weeks to investigate. The claim isn't even very large. Don't trust these criminals with your stuff if you ever want to see it again. They are thieves and rude as hell!

407 Fast Print is absolutely amazing! They handled several rush jobs for us including our…read morepostcards, event collateral, and posters. Everything turned out perfectly. The quality was fantastic, the turnaround time was impressive, and their attention to detail and care made all the difference. They made sure every single item we needed for our event was printed, packed, and delivered on time. It's rare to find a print shop that combines speed, quality, and genuine customer care like this. I can't wait to work with them again!

Costumer service absolutely wonderful they saved my life when i need some work printed Asap ! They…read moredid Excellent work for me, more then happy with the service Details and professionalism and Quality. thank you FAST PRINT will be recommending to other team members and friends .