This store does not return phone calls nor answers the phone. I called two days in a row back to back to back to back with nobody answering the phone. The problem was I asked for a next day delivery on a letter. It did not get to my destination until two days later, that's not what I paid for UPS corporate said that my letter never arrived to the transit center till 7:30 PM. I dropped it off at the store at 11:30 AM and nobody in the storefront would call me back or answer the phone to resolve this issue. read more

Needed to drop off some shoes to be shipped back to company, grant it they were in a box but gentleman told me they had to be in another box and there was a 2.00 charge ok sir no fight in me today and since I was there I had paperwork to be faxed over and copies to be made. I called that one stop shopping. Got all my business taken care of and off I go before the rain started. I paid 13 and change for additional service. read more

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Great staff! Always helpful and kind. Parking can be a challenge because if the nearby restaurants.

This location has a notary at certain times of the day and days of the week. This was good information to have.

I usually go to a different location but due to store Saturday hours I had to come to this one. The employees were rude and didn't treat my item with care while placing it in the box. I won't be back to this location. I get having bad days but don't take it out on customers. read more

When you call a woman answers the phone "Hello" so it seems like you're calling a private number & not a business. Every time I've call i had to ask "Is this the UPS store?" It's really unprofessional read more

Always fast service when I'm dropping my Amazon return packages. If you are mailing your own package make sure you have a box and tape because they charge for those things and it's not cheap. read more

The best UPS location that I ever visited..... The staff are very helpful and courteous... So far I have never been charged for printing the return package label.... Keep my finger crossed as many reviewers stated that other locations charged printing the return packages labels... I never encounter any problems of dropping off the packages (cos they will print you a receipt as proof- so you will be able to track your return packages) read more

Super helpful! When I didn't really know the policies on having the correct shipping labels I brought in, the staff were patient, friendly, and provided everything I needed. read more

Horrible service refused to print documents. Unlike most ups stores they would not allow printing off their local network and asked for documents to be emailed to their email. When that was done they claimed they could not print them. read more

Super excellent service! The gentlemen that run this place are super efficient and helpful, even when there's a long line. They offer notary, package pickup and packing and shipping, along with a variety of printing options. I've just used their services to send back Amazon packages and they've always been quick and efficient and I appreciate the awesome, helpful, friendly customer service. I rarely ship things but when I have to, this is the place I'll go to to get it done! read more

This guys are the best! They will help you all the way,it is so refreshing that people help you,even if they not making any money. If you have your label or not they will printed on the spot. Awesome work!! Thank y'all, Happy holidays!!! Ivan. read more

EXCEPTIONAL SERVICE COURTEOUS STAFF Staff are very friendly, kind, patient and understanding. Whenever my husband and I come to their store, the owner smiles at us and calls us "the happy couple". We had our business cards printed and we like the quality, highly recommended for business card printing. We I'm also go to the store for printing, notarization, courier and we enjoy taking with the staff about anything from politics to history to travel, etc. read more

Do not take your package here do not do any returns here they will lose your packages ect plus bad customer service and very stinky and dirty trust me you'll will b very disappointed read more

While I've never had a problem with this UPS store I'm not really in agreement with how they run the place. Whenever it is a slow day things run normally. However, if there is a line or they are busy, sometimes they will just scan your label, and take your package without boxing it up in front of you. I know this is a quicker way to get through the line, but as a consumer it gives me anxiety that the contents of my box could be tampered with, or that certain documents inside the box could go missing. Every return or package I have dropped off at this location has made it to its destinations successfully, but it definitely does seem a little bit sketchy. Of course I still get a receipt saying that I dropped it off, but I would feel more secure to have it taped up in front of me. read more

The service is always great. Rozi was very helpful and provided excellent service! The location is convenient and all the staff are very efficient and courteous. read more

We booked luggage storage with this location while in town with limited visiting time and their hours were listed wrong on the luggage app. We had to wait over an hour for them to open despite the fact that we had a booking to drop our luggage. They need to get their ish and together! Accuracy counts in business!! read more

OUTSTANDING SERVICE. I'm not the most knowledgeable about shipping and prices but this amazing man working here spent a good 20 minutes with me trying to get the best price to ship international and not have to pay 100+ dollars. He tried so many different size and travel options to make it more affordable for me. I wish I would have gotten his name to thank him personally because he did so well by me!!! read more

The service here is always a cut above the rest - this is the reason I'll always choose to pay a bit extra to send out my packages. Post office has nothing on them! read more

This is an excellent store to ship stuff. It is also an excellent store to GET SOMETHING NOTARIZED! I literally e-mailed the form from my phone to the store, they printed the blank form, 19 cents, watched me fill it out and instantly notarized it, just $6.00, and they asked me if they could fax it to the phone number on the form for 0nly $3.00. I was shocked anyone still had a fax machine, but government offices won't open attachment for fear of viruses! Any way, Friendly, helpful staff, paid almost half of what I thought it would cost and they faxed it so I didn't have to snail mail it back to California. Thank you very much UPS store in Webster, TX. read more

The service was excellent! I was returning cable equipment and was giving the wrong info. Hussein, help me with the research to find the correct info. I will come here again! read more

I went in at 10am (the time they are supposed to open) on Saturday, Dec 12. There were 5 or 6 other people and the gate to the back half of the store was down and all of the lights were off in the back. We all waited for 15 minutes before all leaving to go to other locations. read more

Very helpful and attentive personnel. A very bright and personable young man Mohammed (sic) improvised from a normal request and not only helped me in store but over the phone in printing, scanning, and changing some important documents. I will do business here again. Very bright people. read more

They are very nice and helpful! My go to UPS drop off location! They even offer to print out the label to return packages to Amazon.

I went in to return several Amazon packages. I'm a little clueless and inexperienced as to how to do that -- the labels, codes, which item goes with which code and label, etc. The young man working the front desk honestly could not have been more helpful and patient! He treated me like he was helping a family member. I really appreciated him. Excellent customer service, going above and beyond. Polite, helpful, friendly, efficient, professional. Highly recommend. read more

I went to this UPS store today. I had a wonderful experience. The clerk was very friendly and helped me to return a package. I've been to this location before and found the clerk very helpful. read more

Very professional and friendly, great service. They're always willing to help. I've shipped several items from here and never had any trouble. read more

Have used this store multiple times (5+). I ship medical devices that have to arrive where needed with no mistakes. The staff here is excellent and I trust them completely. They are patient and have helped me solve problems with shipping concerns. They are also very nice and seem to genuinely appreciate my business. I pass a lot of shipping locations to bring my business to them because I know they will take care of me. read more

This is one of the best UPS stores I have been to. Very far from my new address but I will still come to this location just for the great service. The guys in this store will do everything possible to help you and even go out of their way. Very friendly, professional, and helpful. read more

Exceptional! They answered the phone promptly and answered silly question about their location efficiently and politely. Service was professional and I was in and out within minutes. Couldn't ask for more! read more