I used Goin' Postal in Lakeland for an expedited shipping service on March 2026 paying $135 for…read morenext-day delivery of important documents. Unfortunately, the package was never delivered due to an issue with the address formatting. I contacted the store for assistance and to request a refund or resolution, but I was informed that no refund would be provided, and I did not receive an apology or clear explanation. I paid for a service that did not occur, and the lack of customer support and accountability was disappointing. For a service that handles time-sensitive shipments, I expected more proactive communication, verification of address details before shipping, and a willingness to resolve the situation when the service failed. I hope Goin' Postal improves its address verification processes and customer service practices so that future customers do not have the same experience.

If I have any postal needs I go here! Great service!! I…read morehave never been a fan of post office but love Goin' Postal

I have had quite a few mailbox and shipping service locations thru the years running many…read morebusinesses and I have not had the positive experience I have had with Ship Gulf Coast in Riverview, FL. This group really looks to make your experience working with them positive one. From handling your shipping needs to all the notifications of items received. I found me Shipping and Receiving partner. Thanks Ship Gulf Coast. Victor PCMS Advisors LLC

From the owner: At Ship Gulf Coast we take pride in offering a comprehensive suite of services designed to meet the…read morediverse needs of our customers. We offer Mailbox rentals, Shipping, Fingerprinting, Notary services and more!

I bought books of stamps not realizing this store upcharges a $1 per stamp. Within minutes of the…read morepurchase I realize the math was way off and asked to return them. They refused and said they can't return stamps even though the purchase literally just happened and I was still in the store. Absolutely ridiculous!

Thank you for the response. Unfortunately, since that…read moremessage was posted, no follow-up, investigation, or resolution has taken place. It has now been over a month, and despite providing proof of drop-off and written confirmation that the device was accepted by this UPS Store, we have received no update. In the meantime, the carrier has charged us for the missing device. I am adding this update for transparency, so future customers can make informed decisions when handling high-value items at this location.

Everyone here is always so helpful. Today Mattie went above and beyond today and I am so grateful!read more

From the owner: The Postal Mail offers expert services. Packing, shipping, printing, virtual mail, large business…read moreand personal mailboxes, package holding, faxing, scanning, copying, shredding, notary, reward programs, and convenient curbside pick-up and drop-off. Visit us today or schedule your in person appointments online.

Don't use the UPS store with the blue logo; I only give them a star to…read more get this review posted. In August 2023, I had the absolute WORST experience with the UPS store on Brandon/60! My son had passed a month earlier, and I attempted to mail some sentimental objects to a Colorado friend, who never received them. I WAS NOT told I could get any free insurance on the package, which apparently is common to be given a minimal amount. I DO note the lady who accepted my small box was completely uninterested. Of course I kept the receipt for a long time. Probably still have it on my phone. After a time I was told it hadn't reached its destination. I called the store several times, was given a number to look my package up, not told such number would expire, and they would refuse me another!! I repeatedly tried, at one point being told the package would be returned to ME! It was NOT. I was given several phone numbers to call, none of which were answered, nor returned my messages, to the point when the message mentioned "take our survey" the phone hung up on me!! I even called UPS headquarters, they were so sorry! Somewhere there is a box with a white small Lego Plane, scowling Lego woman on the wing, with "coins" from CAP and a seaplane logo mug. When it's opened on a YT video, which should be illegal!, I alone know the backstory and puns that go with the items! The bitch of it is, I wouldn't have let these things go to anyone else, literally! Thank God I got my payment refund from the credit card!! Trying to repeatedly track a package with such a long list of small numbers was disheartening after my son's death. This place sucks. I never got any recompense at all.

The parking lot is a little rough to get in and out of they are right next to the auto parts store…read moreso most the spots are filled with cars being fixed or worked on but the store itself is easy once you get in. The customer service is fast and easy especially when you have an amazing return they down your box, print your receipt and your on your way.

This location is open 24/7/365. I came here to get a money order and it completely slipped my mind…read morethat I would need cash for this. Luckily they have an ATM on site. Money orders do not have a fee to process. I was greeted when I came in and did not have to wait. The place is clean and gets the job done. I would return if I found myself to ever need another money order. Just as an FYI it is to the right of the Subway in the corner.

Amscot asks very little but gives a lot during a moment of need. I have had an occasion where I had…read moreno one else to reach for and they were there. Thank you

Haven't had issues in 5 years coming to the store. Mostly to drop off returns but in the rare…read moreocasión I had to ship different, it's worked out. Always ask for the receipt on returns, I had an issue with one but Amazon resolved.

Do not ship anything of any value through here OR send Amazon returns through this store. Over the…read morepast year I've tracked 16 Amazon returns that were never received. Today, the 2nd iphone I've tried to ship through there was stolen. I cannot believe UPS has not pulled their license.