Brandon was super friendly and helpful. He made a stressful situation easy and smooth. 10/10read more

I'm Retired Sergeant Major Tyrone Lockhart, since my retirement from the Army I've experience poor…read morecustomer service with in the United States. The FedEx Office Print & Ship Center Brandon, FL inside Walmart, is the exception for outstanding customer service. Mr. Brian Brandon Store Manager conducts himself as true professional and goes above and beyond to ensure customer satisfaction. All Soldiers, Airmen, Seamen and Marines should know that this individual is a contribution to his Duty and service as a Leader. Retired Sergeant Major Lockhart

I bought books of stamps not realizing this store upcharges a $1 per stamp. Within minutes of the…read morepurchase I realize the math was way off and asked to return them. They refused and said they can't return stamps even though the purchase literally just happened and I was still in the store. Absolutely ridiculous!

Thank you for the response. Unfortunately, since that…read moremessage was posted, no follow-up, investigation, or resolution has taken place. It has now been over a month, and despite providing proof of drop-off and written confirmation that the device was accepted by this UPS Store, we have received no update. In the meantime, the carrier has charged us for the missing device. I am adding this update for transparency, so future customers can make informed decisions when handling high-value items at this location.

I reached out to Kiki's Logistix to if they could help me with shipping a car from Floria to Ohio…read more When the company reached out to me, unfortunately they weren't able to help. About an hour or so later Billie reached back out to me and said she might be able to help me after all. She asked if I could give her some time to see if she could work it out. I said absolutely. A few hours later, she reached out to me saying she wasn't able to get it worked out to the price point I was trying to be at. I really wanted to work with this company because of the amazing customer services. I'm writing this review because Billie went above and beyond to try to work something out. I appreciated a business like this one and if I ever need a service they provide I will contact them first. Thank you so much for trying!!

I've used Kiki's Logistics twice now to pick up and deliver large furniture items to my apartment,…read moreand both experiences have been excellent. They're great with communication--super responsive and clear throughout the process. Pricing is very reasonable, and he's always right on time. The entire process was smooth from start to finish. I'll definitely be using his service again the next time I need help with a move or delivery. Highly recommend!

I've been using this establishment for fifteen years or more and it is always a pleasure. The owner…read moreand staff are always very helpful and the place is just very convenient. I would rather go here than to the US post office which is 100 yards down the road. Keep up the good work.

Staff was super nice and helpful. Got my packaged well packed and shipped out. Highly recommend…read morethis location and special thanks to staff for being so overboard helpfull!!

We had a multi-location shipment , requiring additional labeling and several complicated steps. It…read moreseems that some of the computerized steps on the FedEx webpage were also new, so despite the complexity happening, SHELLY was incredibly engaged and persistent and helped get it all accomplished. Also the location seemed to be overall efficient and well run. But big kudos to Shelly!

Need something printed that was emailed to me, Lauren was great! Less than a dollar with easy…read moreinstructions! Conveniently located on Causeway Boulevard. No line!

Terribly rude customer service. Rolled eyes and sighed anytime they had to speak to the customer…read more Do not recommend this facility to anyone.

If i could give em -10 i would. I used to come to this one every month n no drama. Todays it takes…read morethem 30 minutes to cash my check. Apparently my account doesn't show up. Like what account? We never had to go through this. It was id n checks n out u went. Now they want to charge us $40 per check!? Nope not coming here no more. Save your time. Go somewhere else.

Don't use the UPS store with the blue logo; I only give them a star to…read more get this review posted. In August 2023, I had the absolute WORST experience with the UPS store on Brandon/60! My son had passed a month earlier, and I attempted to mail some sentimental objects to a Colorado friend, who never received them. I WAS NOT told I could get any free insurance on the package, which apparently is common to be given a minimal amount. I DO note the lady who accepted my small box was completely uninterested. Of course I kept the receipt for a long time. Probably still have it on my phone. After a time I was told it hadn't reached its destination. I called the store several times, was given a number to look my package up, not told such number would expire, and they would refuse me another!! I repeatedly tried, at one point being told the package would be returned to ME! It was NOT. I was given several phone numbers to call, none of which were answered, nor returned my messages, to the point when the message mentioned "take our survey" the phone hung up on me!! I even called UPS headquarters, they were so sorry! Somewhere there is a box with a white small Lego Plane, scowling Lego woman on the wing, with "coins" from CAP and a seaplane logo mug. When it's opened on a YT video, which should be illegal!, I alone know the backstory and puns that go with the items! The bitch of it is, I wouldn't have let these things go to anyone else, literally! Thank God I got my payment refund from the credit card!! Trying to repeatedly track a package with such a long list of small numbers was disheartening after my son's death. This place sucks. I never got any recompense at all.

The parking lot is a little rough to get in and out of they are right next to the auto parts store…read moreso most the spots are filled with cars being fixed or worked on but the store itself is easy once you get in. The customer service is fast and easy especially when you have an amazing return they down your box, print your receipt and your on your way.

I used Goin' Postal in Lakeland for an expedited shipping service on March 2026 paying $135 for…read morenext-day delivery of important documents. Unfortunately, the package was never delivered due to an issue with the address formatting. I contacted the store for assistance and to request a refund or resolution, but I was informed that no refund would be provided, and I did not receive an apology or clear explanation. I paid for a service that did not occur, and the lack of customer support and accountability was disappointing. For a service that handles time-sensitive shipments, I expected more proactive communication, verification of address details before shipping, and a willingness to resolve the situation when the service failed. I hope Goin' Postal improves its address verification processes and customer service practices so that future customers do not have the same experience.

If I have any postal needs I go here! Great service!! I…read morehave never been a fan of post office but love Goin' Postal