I've literally never written a yelp review but my service here was AMAZING! They got me in and out and the staff were so friendly! I really appreciated their help! Tony deserves a raise! So friendly and easily personable! Thank you guys!!!!! read more

Self service to print shipping label with UPC Code. Makes returns so much easier with online shopping. Fast friendly service and shipping supplies here if needed as well. read more

Good service , I want to send toys for my granddaughter they say 800 buck, not a big box. Now I understand why ppl use amazon.

From the responses by some of the reviewers, it's obvious I haven't met the owner yet. This has been my go to store for Amazon returns for over a year now and 95% of the time I am never waiting in line or if there is a line, the staff move through it quickly. The staff are effective, efficient, and courteous. I've also noticed mostly the same staff since I've been using this store, so no, if not minimal apparent turnover. If the owner is the A.H. other folks have been unlucky enough to encounter he has a stellar staff that more than makes up for his incompetence. read more

This store went so far beyond the norm when I was trying to get a package sent to Paris. I dealt with Cody and with Tony the manager and because of the contents of the package I was checking every day and they were calling France to see what the hold up was on their end. France totally dropped the ball ..but these two guys made sure it was resolved on our end. I cannot thank them and their store owner enough for having such great workers! They showed no impatience with me whatsoever no matter how many times we spoke or if I had to drop by their store. Thank You Cody and Tony! You're the store for me from now on! read more

I presume it was the owner today who yelled and screamed at me and ridiculed my confusion. I was trying to return an Amazon order with a QR code on my phone. In the past this has been as easy as bringing the item in and letting them scan the code. Not here. He kept saying 'you people don't read, you people don't read.' Apparently with this return the item was supposed to be packaged and the package sealed. The item was in it's original box but I neglected to seal it with tape. He told me with sarcasm and more yelling that tape was $1.50. I rarely raise my voice but I said 'bullshit.' And then he yelled some more because apparently his children or grand children were at the back of the store. The UPS driver was there and he just stood there with his mouth open at this epic fail. I walked out and mumbled something under my breath that was not polite but apparently heard and this man yelled after me 'same to you' and then 'so are you.' This store is around the corner from my new home and I will NEVER set foot in it again. read more

The customer service was great up until my "one day shipping" turned into two. if you're needing something delivered fast I'd recommend somewhere else. wouldn't be making this review if it weren't a pretty urgent delivery. Fedex here I come read more

People are very nice place was busy do to Christmas but the staff keeped the line moving with smiles on there face

The employee was takening care of my transaction when the owner stepped in and was brass and rude changing the prices when I asked for what was the cost of each part of the transaction. (Wish I had recorded "The Boss" as he changed the quote each time and denied he said what he said). While there another customer came in and was treated poorly also. I will never use them again. I will go to FedEx or another store even if it is way out of my way. Poor business. read more

I'm usually comment on restaurants but today I have to tell you about my UPS experience. Was looking for a location that could help me out quickly. Walked into the UPS store at the farm location and noticed a long line. Thought to myself this is gonna take forever. But to my surprise the three workers moved us through the line quickly. The two ladies were very fast, helpful and really nice. The older man with dark hair is a little slow on the computers but he's very nice. They helped me get everything I needed in a timely manner. From now on I will make sure to get all my shipping done here. Try it out Located in the Farm shopping Center in the back read more

So I had a prepaid label for a package and my box needed a piece of tape probably about a inch long nothing major and the employee tells me well I'll have to charge you for the tape. I was in shock but how much could tape cost so I say okay cause O need to get the package sent out and didn't have another option at the moment. That one inch piece of tap cost me a dollar and I was even taxed on the inch of tape so my total for tape was a $1.09. I will never come back here again. I will go to the store 2 miles that I have never had to deal with something so ridiculous. The store on Yale cares about their customers not this one evidently. read more

Super helpful and always ready to work at fast pace to get you in and out as quick as possible. Helping me solve my packing and shipping needs. Always with a smile. Thankful for this ups store read more

After leaving a negative review and having a horrible experience with the owner, turns out my Amazon package was never returned. Shocking, right? read more

I just wanted a simple yes or no question answered this morning on 2/28. Would've taken LITERALLY 10 seconds but the guy decided to put me on hold twice for 10 plus mins even when I said it would be super quick. I get we all get busy but c'mon, a yes or no and that's it. I'll be on my way. Rude and sad the employee can't handle that. read more

Never in my life have I experienced such horrible customer service!

Ran by this location in my lunch break. They were professional and extremely quick to help the long line of customers. Pricing for ground delivery was about the same as anywhere else but the service was great for me. read more

Bad service, I had been lost my 2 packages from that store, try to go back ask them for help and they are so rude.

The guy who worked on 7/2/21 in the morning was the rudest person I ever met in my life. He said he cannot certified copy because the document doesn't have my name on it, raised his voice and slapped the table. I offered to pay for the copy then he yelled I need cash. He took my copy and ripped in front of my face. It was confidential documents but he threw it in his trash can. I have never seen such an awful, aggressive, and rude customer service ever. read more

I highly recommend this location they were able to help me out in a time crunch. Definitely use this location for all of your mailing needs.

I had two prepaid shipping boxes. One needed the top taped. It was 5" long and he said he had to charge for it.

The absolute worst customer service I have ever experience. The manager/owner was ruder than rude. All his customers in there were an absolute inconvenience. DO NOT STEP FOOT IN THERE!! read more

Horrible service. Went to get something notarized. Was told I'd need to wait until the customers in line were taken care of, although I'd been waiting in line too! Left, went back and there were only 2 customers in the store. The owner told me they were "too busy" and I needed to make an appointment? Uh. No. Worst customer service ever. Don't even bother going. read more

some of the nicest, friendliest, and kindest people work here. had to return a heavy item back to amazon that had arrived damaged with a "big hole" in the side of the box. "blake", a kind gentleman employee not only came out to the parking lot to help remove the heavy item from my vehicle, but also taped a big piece of cardboard to the inside of the box to cover the "big hole", at "no extra charge" before taping up the box for "free return shipping" back to amazon. in my opinion this gentleman went above and beyond the call of duty to be kind and helpful. thank you "blake" for your help, and this ups store. read more

I had the most pleasant experience at this location at the Farm Shopping center. They were already to close and they helped me send a birthday present to my Aunt in Michigan anyway. They didn't have to help me, I could have come back tomorrow. I haven't sent a package anywhere in so long and they were so helpful to find the right box and get my package out today! I will be back and I will never forget their kindness!!! Sorry I was late getting to your store but thank you so much for being so awesome to me!!! read more

The folks at this store are always kind, helpful, and knowledgeable. They have helped our business with many services such as mailbox, printing, and convenient house account options. We would highly recommend this UPS store to all our friends and business owners. read more

Was leaving town & had to get a couple boxes ASAP. UPS store charged $27.00+ for TWO CARDBOARD BOXES! I'd never pay that much if time wasn't an issue. The clerk was friendly, but The UPS Store can go F themselves with those gouging prices. read more

I cannot say enough about how grateful I am for the UPS Store at The Farm Shopping Center. The staff is friendly, helpful, and they go out of their way to provide excellent service. Amel provides the best customer service and has even stayed way past closing time to help me meet my business deadlines. She is thorough and catches my mistakes and corrects them before they become a problem. This is the best store to use for your shipping needs! read more