Update, on Dec 23, they emailed mailbox holders that they would be closed the same day, Dec 23…read more until Jan 5 as they undergo a change in Management. So if you had any last minute Xmas gifts ( or any other important mail or packages) that would have arrived Dec 23 or Dec 24, without warning they announced they were closed for two weeks with no way of getting your mail or packages. At least give ppl a couple days notice! Luckily my wife was forgiving and was ok with a gift 3 weeks later. This was very poorly planned out on their part and wasn't near any realm of good customer service. They've lost my trust.

This place wants to charge you $3 to print the fedex prepaid label. What's the point of a prepaid…read morelabel if I'm going to pay you to simply print it off and stick it to the box?

They are on it! I have been working with them 20 years. As a gift I gave them the "That Was Easy…read moreButton" to push. They really got it together and no nonsense. Ask them to push it! They keep on the center console right behind them.

They did an amazing job on my step n repeat it was perfect for the event fast service right on timeread more

Quick & easy! I found out about the Mailbox Shop while making a return. There is plenty of parking…read moreout front. The shop owner was very friendly during our interaction. I received an email from the retail company where I was making my return about two hours after I dropped off my package. The owner mentioned he sold the company, but they should be opened until end of the year. Very convenient if you need to ship any packages out!

Brought a ton of boxes here near closing each day for a week. They were friendly and helpful, never…read morecomplaining about the closeness to closing, how my boxes took up all their storage, or the amount of work I created for them. Good people.

Always friendly. Offer a lot of services.. mailbox rentals…read more love that they have multiple carrier shipping like DHL & FedEx. They have a notary and gift cards. Etc Check them out.

Mail & Parcel Express is the only place I go to mail packages. They offer UPS, FedEx, and US Mail…read moreservices, all in one friendly place. I went in today to mail several holiday packages, and was in and out very quickly. Their computer saves all the addresses where you mail packages, so everyone's info was in the computer from last year, making it a very streamlined and quick process. They also offer packing services, which is super convenient. Everyone who works at this location is friendly and welcoming. It's much less stressful than standing in line at the Post Office.

This place says they are Notary and offer the service but don't understand the purpose of a Notary…read moreand sent me to a real Notary. Bizarre customer service.

Louise was an absolute pleasure to have helping me with fingerprints! I had two separate…read moreappointments scheduled 20 mins apart, but because she was efficient and made the process fast, I was in and out within 10 minutes. Thank you so much for the wonderful conversation!

I have been using their service for a week they helped print shipping labels, packaging and taping…read morefor you. Shipped from small to very large packages. All packages has been handled very excellent and delivered to family/ customer they all received their stuff I'm very happy with the services.

Always very helpful! The staff is very nice and kind. You can get a lot done in this store.read more

Fast and friendly service. Not all UPS stores and staff members are like that. I technically didn't…read moreneed help, since I had a pre-labeled box to return, but because the box was too big, I needed assistance to scan the barcode to get a confirmation slip. The self-service machine had the weirdest angle haha! I was able to skip the line too and all worked out and I was in and out in less than minutes.

Awful customer service from the employee today. I should not be laughed at because I didn't know…read morethe Happy Returns should be scanned at the counter.

I had the most pleasant experience shipping an eBay order here the other day. I'm newish to the…read moreMesa/AJ area... haven't had to ship anything for a while. My, have the rates gone up! eBay wanted $100 to ship my item without insurance or a signature. I was able to ship it for about $80 with a signature required and extra insurance from this location. I almost never get a better deal than what eBay is offering for their labels. This location has two of the sweetest dogs hanging out behind the counter, it was really nice to see such well behaved pups. Some people may not appreciate this, but I lost my pup a couple months ago... and it was enjoyable for me to hang out with these two pups while my order was being packed. I really dreaded making the drive and doing the errand, but by the time I got home I still had a smile on my face from the positive experience. I'll probably stop here for all my shipping needs going forward.

We use this store for Fedx overnight documents and shipping services…read more It's conveniently located and has a helpful crew to answer your questions and ships quickly. Parking is shared in a very busy shopping center full of restaurants and IMAX Theater reducing my score.

I'm not usually the type to write reviews, but Roby, a young man with long brown hair, gave me…read moreexceptional service today. He went above and beyond to help me disassemble a pesky piece of a baby gate that I was returning without me even having to ask. He is genuine, great customer service and is an asset to your organization. Deserves a raise. I'm inclined to do my business at this location in the future because of the great service Roby gave me today.

Josh took care of me well! Helped explain what was wrong, very fast and easy service! Best ups…read morestore I've been to in awhile