Plenty of parking by the shipping store (also right next to Kroger so pretty convenient!). Service…read morewas fast and the owner took the time to give me options on the cost/estimated duration on how long my package would take to get to Seattle. Aside from the typical shipping, packing, copying, printing and mailbox services, I noticed you can also get your passport picture taken here! Plus they offer laminating and notary. There was even some blocks to keep the kids entertained/distracted.

I went to inquire as to why a package I paid to be shipped on February 1 is being transported…read morebetween a few of the same facilities, in a circle, and has not left Suwanee... although it was supposed to arrive at the location in 3 to 5 days. The young guy behind the counter agreed that he had never saw this happen, and that his manager would have to call USPS but his manager was not in until Monday. With a demeanor, as if I was bothering him to get up off his phone, he asked that I leave my tracking number for the manager to call USPS, who wouldn't be in until Monday (it's Thursday). Never did he attempt to do so himself or provide a # I could call myself... saying his manager had to be the one to call. He had a complete attitude trying to reiterate that no timeframe is guaranteed and sarcastically stating that it is an "estimated timeframe" when paying for packages to be shipped EXCEPT that that is not completely true. His demeanor was nasty. There was a complete lack of customer service and he showed a complete disregard for my concerns on the mystery of where my package is, repeating that "it's out of our hands" with a snarky tone. The lack of customer service experienced was disgusting.

Door signage, Apple Maps and Google all indicate Saturday Hours, but door is locked at 3:30? Truck…read morefull of outgoing shipments. Not cool.

I came in to drop off a package. There is a sign on the door saying masks are required and that…read morethey will limit the number of people inside. There are also places on the floor indicating how far apart you should be standing. I was greeted when I walked in. The young lady working was serving the customer in front of me. I was dropping off a Covid home Test that my employer had me take. She saw what type of package I was dropping off and instructed me to put it in the drop box in the corner. She was helpful and professional. I can only speak of my experience and it was a positive one.

Went here for passport photos. Great customer service and friendly people! Great job!read more

Positively the best there is! This world class operation has been doing all of my work needs in…read morethis for going on 8 years! Everything they do is the top of the line best. You'll not find better service on your printing needs. Look no further, this is the place you want to work with.

Horrible service. 2 workers working here today. I walked in and waited at the counter for maybe…read moreabout a minute. The lady who was working there looked at me and continued working so I assumed she was busy at the moment. But then someone else walked in and she immediately asked him what she can do for him. Then another worker who had his airpods in was having the loudest conversation on the phone in the store who also refused to help. Had much better service near Peachtree.

I visited this store because of the surly attitude I endured at your Johns Creek, GA location. I…read morewent in there to make the same print order but the person helping me was short, seemed agitated by my need to make a single 'test' print before needing to make adjustments. I went back today to the Johns Creek location and was told I would need to come back after lunch as there was only one person working. That is when I left to go to your location on 3370 Lawrenceville Suwanee Road, Suwanee, GA. Thanks to team member Aniya, my experience was stellar! She was patient, very helpful and, in my opinion, went far above and beyond the 'service' I received at the Johns Creek location. Kudos to Aniya FedEx...she makes your company better!

This place has the best service in town! The team was great to response to my design and print…read moreneeds. They exceeded my expectations in terms of print quality and customer service. I was very satisfied with my print quality and definitely delivered on time! I submitted my business cards to print early in the morning and by 3pm it was ready for pickup! This is the best UPS team in the neighborhood :)

Want to talk about price gouging? They charge $3.00 for a single sheet of paper if you don't have a…read morelabel. Their excuse is "we're a franchise so we don't have to follow corporate's (fair) pricing, too bad". Just based on principle alone, skip this store and don't put anymore money in this franchisee's pockets until they decide to stop gouging their customers.

Micheal and his team were a delight to work with. I had a large print order that was executed…read moreperfectly. They also gave me a good deal on mailing the items out.

horrible customer service. They act like they are doing you a favor by doing your print jobs…read more Employee Hunter is especially rude and unprofessional

Another great experience with efficient service. Polite and cheerful attendant who was very…read moredetailed in explaining how to get the survey completed.

Some of the nicest people you will ever meet serve you at the Suwanee post office!…read more CK, Dana, and the other Postal Service workers do an excellent job of helping you with your mail and postage and shipping needs. It's a shame that old, negative reviews Are still listed on this site. Because the reality is, these are wonderful individuals, who are overworked and likely underappreciated! It always helps when the customer demonstrates a positive kind demeanor, and it is definitely reciprocated by the postal workers at this location.

I get my Amazon packages sent here as well as I have a mail box here. I love that you can come…read moreafter hours to get your mail in the mailbox and your amazon packages from the locker. Every time I come in during business hours the employee that I see always has good energy and takes care of whatever questions or needs that I have. I'm so glad that are here and I'm a safe neighborhood. Super grateful for what you offer and the customer service. Thank you!

Great place to get your printing and mailing needs. They have great social distancing policies in…read moreplace with clear signs and shields to protect their employees as well. The staff is also fast, friendly and delivers what we need

Rude. Rude. Rude. Rude. Rude. I will personally deliver my own mail and packages before I trust ups…read moreto ever do again. Buford location is the same. Smells horrible too. Pungent. Dont send anything edible unless you want it to taste like the sour pungent smell that encompasses that place. Hold your breath.

I had to make some returns for Amazon & AT&T so I stopped by this UPS store. Just my luck -- their…read moreInternet went down when I was there so the employees were scrambling. I could tell they were drowning. Despite the chaos, this one employee was super kind enough to help me with my Amazon return. He told me it's an offline return but he can scan it when it goes back on. Unfortunately, I would have to wait until tomorrow for the AT&T return. I tried not letting it bug me because the employee was trying to be super helpful. I returned the next day and another employee was able to help me with the AT&T return very quickly. Everyone here was super kind -- I know there's not much to review about UPS stores but I was impressed with the service here. Knowing that this place is the nearest UPS location, I can't wait to continue my loyalty here!

Quality product and installation. Technicians used a level to insure it was plum. Work are was left…read moreclean and old mailbox was hauled away.

Thanks to Lashay,(sorry for the misspelling) for going above and beyond, my mailbox was installed…read moreand the mailbox looks great. Thanks GHP!