1. The UPS Store

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Shelby Township, MI

The UPS Store

5.0 (1 review)
Closed • 8:30 am - 7:00 pm
Updated 2 months ago

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4 days ago

Staff is amazing. Friendly and fast. Very helpful. Patient with mixed up shipping to Amazon. Helps you with fixing it

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Ask the Community - The UPS Store

The UPS Store

The UPS Store

(9 reviews)

I don't return things I've ordered very much so yesterday when I went to this UPS store to return…read morean item I was a bit frazzled and had actually messed up and had a QR code to return my item to a wholefoods store. Lynn/Lisa (it's a whole thing!) actually helped me step by step, even at times doing it for me! I myself also work in customer service and where I work we have to greet and engage with each customer so I'm very used to that but, I am not used to receiving that when I go pretty much anywhere these days. So, it was very nice going to that UPS store and having the ladies there be so welcoming and friendly to me especially when as I said I was out of my element and she didn't seem to mind whatsoever. This is exactly what customer service is supposed to be. And I truly hope that that store appreciates her as much as I do! She made the experience a lot less nerve-racking then it definitely could have been because I'm quite sure had I gone to a different store they likely would have made me do that by myself and I'm sure I wouldn't have got it done correctly. Just to be clear on the associate that helped me, the receipt says her employee number is 362075. Treat this one great give her a raise and make sure to never, EVER lose her! We would love to have 10 of her at my company!!

I went in to ship a light from a handgun. As soon as they heard handgun, they said they refuse to…read moreship it. I explained it was a light and had nothing to do with the gun itself. They still refused. USPS had no problem with it and will get all my shipping moving forward.

The UPS Store - shipping_centers - Updated October 2026

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