Great customer service and always will to help if you need it…read more Friendly and quick to guide you with your needs. I've needed their services 4 time this year and always leave extremely satisfied.

I had my passport photos taken at the Postal Annex. The staff was helpful and patient, which I…read morereally appreciated as I have some mobility issues. This is a wonderful alternative to the typical post office and I will use them for all my postal needs in the future.

They generally run a good, responsive/efficient service as long as you know what you're getting. I…read morewas very happy with it for last couple years until I recently learned they run a subscription racket. Someone mistakenly sent a piece of mail to one of my businesses at my TMB address over a year ago and I had to "upgrade" (+$10/mo) to add that addressee (business) name to process the piece of mail. I went to downgrade it ($120+ later) since that business no longer exists and I don't receive mail for it, and was told by customer service that "once we receive a piece of mail for an addressee, we cannot remove it from the account." So they effectively will ONLY let you upgrade your account, not downgrade it. I asked whether this was a legal requirement and they said "it's the policy set by the company owner."

As for the owner's response, I am calling double BS. I provided the appropriate ID--at issue was…read morethe refusal to accept mail under both my married and unmarried names. And the postal service gladly accepts both at my PO box. And yes, inflexible and they do not handle criticism well. Again, avoid this one at all costs.

Total Scam Site. Wanted to ship an expensive item, they re-boxed the item to the same box I had…read moreidentically, overcharged for everything. Last time I will use this site.

The staff is great. I always drop of my Fed-Ex packages here, and I've had them pack and ship a…read morenumber of items for me over the years. Reasonable prices, and friendly service.

I don't think I've ever left a review but this place stands out compared to any other shipping…read morecenter I've worked with. Instead of leaving me with extreme high shipping costs, Steve helped me minimize it. I was expecting a quote of about 300-350, which ended up only being 220. Thank you Steve for your care for what you do.

So absolutely convenient to us living here in Seven Lakes West! Steve is like a neighbor and…read moreshipping is hassle free! Great selection of greeting cards, too!!

I've yet to have a good experience dealing with anyone inside this Pak Mail. The drop and go space…read moreseems easy and convenient however it's extremely inconsistent. While they claim it's picked up daily for processing, every item I've dropped or even had them scan in does not move for multiple days. You're better off going direct to whichever shipper you're working with, don't waste your time here. Two stars so you don't totally discount the review without reading it. It's truly a 0 star experience. Copying this review over from Google, I've added in the voicemail left by the PakMail team for visibility of the service provided. While I was in a meeting at the time, I called them back and was berated for the review.

Friendly, helpful staff always greets me, answers any questions, and helps me find the best…read moreshipping option. Great prices on in-store items.

I had not only the beat experience I've ever had with a shipping company, this was one of the best…read moreexperiences I have ever had with any retailer. The service was outstanding. James and his wife are great. We got a better price than ups for a move of many large boxes. I highly recommend that you support this local business.

From the owner: Packaging and Shipping services Domestic & Worldwideread more

Staff is very friendly and helpful. They helped me successfully resolve an issue that I was having…read moreshipping a product. Packaging supplies prices are very reasonable.

Overall a solid business. Extremely convenient to have such a one stop shop for all your shipping…read moreneeds. It's especially convenient for drop offs and bringing in packages so they'll compare prices between carriers for you. They also carry a solid supply of shipping materials that you may need. The staff is also always very friendly, but at times may not be the most knowledgeable, this is usually ok though as they'll consult one another and get the necessary information. However, last time I went I was using a flat rate usps box and when I handed it over I was quoted twice the actual price, I know this for a couple reasons, the first being that it was a flat rate box and the prices are published. The second being that I just kind of said I'll think about it and went to the post office down the road who shipped it for the actual price which was literally half what the postal annex worker had quoted me. Now I'm not sure why their price was so high for the same carrier (usps) other than assuming that he did not quote the base price and instead quoted a price with add-one like insurance, tracking, etc. without asking me. Overall though I have always had positive experiences, and would still highly recommend, just would warn to be a little weary and ask some questions about specifics.

Refused to print a PDF label that was provided for a pre-paid label, instead they offered to rent a…read morecomputer to do so. Never have I had this issue with any UPS store out of many I've used. Would not recommend. The shipping cost me double because I was unable to use my label.

I just left this UPS Store. I'm not very good with computers and I needed to print a label to…read morereturn something from Amazon. There was a tall gray haired middle age gentlemen who helped me. He would not lift a finger and pretty much dismissed me. It took me awhile to figure it out and I had to pay almost $10 to use their computer. Everyone else in the store has been great to me when I've come here this guy on the other hand couldn't lift a finger get or care enough to help. I'm new to town and if there is any other ups store here believe me I will use them instead.

I was only a week out from my own wedding overseas when I realized my passport was expired, when I…read morewas sure it was not. After months and months of planning, reservations, research, spending, and family and friends booking flights and lodging... I was about to be absolutely crushed with shame and embarrassment at being unable to attend my own wedding. I still don't completely understand how I missed such a basic requirement, thinking my passport was valid for the better part of a year! I rushed online to research some kind of solution, believing I was simply f-ed, and Legal Passport was an option. I contacted them and worked with Paul, and the same day he had me on track to put my documentation and authorizations together, ship overnight to his courier team, an appointment at the regional agency for an urgent passport (I do not live in a state with an agency and would have had to flown to one, assuming I could get an appointment). I found out this disaster was the case on Saturday, had the documents with Paul's team on Monday evening, the passport processed completely by the government by Tues evening, and the passport in my hand on Friday with 5 days to spare. Really incredible. I have read reviews that Paul is rude or otherwise unprofessional. This was not my experience. He can be sharp, but it is because he wants perfect execution of what you need to put together and send so that there are no hiccups and you receive your passport. Every hang-up will be a delay and reduce your chances. He is not a magician - the government can simply take a long time or have an issue with something minor that you missed. He was extremely responsive to me on call and email and took sometimes 8 calls from me in a day. I also imagine he is dealing with a ton of very stressed people looking for an instant fix to an issue. Paul and his team helped me avoid what would have been an absolute catastrophe both financially, emotionally, familial-y. Thank you so much to you and your team. I highly recommend Legal Passport.

I've been a customer for years and I love this place! Friendly, knowledgeable, helpful people make…read morethe difference. No matter how long the line, they are still much more efficient than our local PO's. And dogs are welcome too...!

We needed a plastic banner for our organization and they produced one for us quickly and it looked…read moreawesome. I will DEFINITELY use them again!

From the owner: First, Jones Printing Company, Inc. (formerly Cole Printing Company) was established by Burgess…read moreCole in 1885 in a corner of downtown Sanford - a city in the center of a predominantly agricultural community. Then, as the economy changed, so did our business. Customers wanted more, and the variety of printing requested escalated. We accepted and met the challenge. Mr. Wade Jones purchased the company in the mid-1920's and the name became Jones Printing Company. The company changed ownership in 1967, when Andy Siegner purchased it and again in 1982, when it was sold to Dale Harrison, John Lemons, David Spivey and Mike Thomas. A new building was constructed in 1984, and the business was moved to its current location on Hawkins Avenue. And while changes have occurred along the way, our commitment to top-quality printing has remained consistent.