I think there's some shady practices going on at this UPS Sanford,nc store they're asking us to email them the UPS code instead of scanning it off your phone or tablet then having you come behind the desk to their computer and open your email to get the bar code. And then I had a request to change pass word come up on my gmail after I left the store for my amazon account. And I saw a bunch of other peoples gmail accounts on their computer. What! They should of got the ups code I just emailed it to them on their ups email. If I hadn't been in a hurry I may have caught it. So if this has happened to you you might have your identity stolen. J if this has happened to you you might have your identity stolen use saying. read more

The ladies at this store deserve a reward. They are the best customer service people I have ever come across. I am 48 and I have lived in 9 states and 24 cities. This store made me feel like they had known me forever from my first day in a new city. The store is honest and trustworthy. I am disabled and autistic. I needed a very important fax to go through and needed to leave the building. They told me I could leave, and they would call me when it completed. They have given me directions. Talked to me when I was frustrated. Helped me fill out envelopes and fill in boxes. They have done notary for me. They treat me like a friend. I don't go anywhere else, even if I have to pay a little extra to do UPS. read more

I had some large packages that were split up that I needed to return, they had to be in one box to complete the return. Amy and Cristina were extremely helpful and told me I could get a bigger box down the road at uhaul because they didn't have any boxes that big, (I was returning a shed) so I went and got the largest box I could find. When I returned to the store the box was still a tiny bit too small but Amy and Cristina helped me by adding extra cardboard to make it fit just right! They were extremely kind and talked to me like I was their best friend! 10 out of 10 customer service!!! read more

I wanted to take this time to say I have been very impressed by the awesome attitude and super customer service I have been receiving for the pass 7 plus years. At the Sanford UPS. I wanted to explain why it is importance of me saying some thing now more than ever. I have had the worst experience with airline customer service this pass weekend. I found I was was guilty assuming that everyone has the same customer service that I received at UPS in the world does not. So to the UPS store in Sanford please keep up your awesome work. Thanks Ed read more

They all are super sweet and very helpful!! The manager Amy, is extremely hands on with her employees to ensure friendly professionalism.... she displays excellent leadership to her team....I wish all mangers were like that!! My first encounter with Ian, that young man was an absolute delight!! Nice first impression....Gabby, and Christina are as equally nice and professional!! Everybody works together like a well oiled machine!! Give'em all a big Christmas bonus!! read more

As a business owner and someone who makes a living selling and shipping, this ups store always makes my experience pleasant, easy, and as cheap and flexible as possible. Amy, who I deal with regularly, is always there with a smile and a helping hand and quick, efficient service. They understand we need each other to exist, they need people who ship, and we need great prices and coverage. They really understand and help every way they can. Ask for Amy! read more

Getting packages off to their destination is my least favorite errand. It takes forever! However, Amy at the UPS Store in Sanford is so incrediblely efficient and friendly I have changed my outlook. Her knowledge and multitasking ability makes for a quick transaction, and her positivity is infectious. You'll leave feeling better than when you walked in even if you're already have a good day. Thanks, Amy! read more

Love this store , customers services is GREAT! I was helped by Ms.Nicole and she was amazing . She told me that she was kind of new to this company but honestly I could not tell because she had an answer to all my questions and packed my things like a PRO. Keep up the good work Ms.Nicole and thank you so very much for all your help.This UPS store is great read more

The ladies here are amazing!!!! They are so friendly. I go in just to say hi on a bad day. They are friendly and always have a ready smile. They ladies have it going on and know their stuff about everything. This is your one stop shop for supplies, copies, faxes, mail, shipping, you name it. They have you covered. read more

This is the best UPS store I've ever used! Kind, considerate team that went above and beyond. It is rare to encounter such top notch customer service anymore so I will absolutely be using this store exclusively and recommending it to all my friends and neighbors. read more

My favorite shipping store. The staff is friendly & helpful. Thank You Christy. Clean, organized and efficient. The driver CJ (Carl Jones) is so helpful and kind. This is for the SANFORD NC store that yelp says is closed. read more

Amy was the most helpful and nicest customer service employee I have ever met. She was friendly and helpful and was very knowledgeable on her job and how to help with all the issues and questions I had. Perfect experience read more

Just Quick Note, The store staff are always courteous and helpful. Christy is extremely efficient and polite. She always answers my inquiries politely and professionally !! read more

Amy is awesome. She helped me figure our my amazon returns and knew the process without even looking at my phone. 10/10 for Amy

Amy did a great job! She provided quick and professional services!! I highly recommend! I will be coming back!! Excellen!

Great store! Great customer service! Amy and the staff make every experience there easy, efficient and enjoyable.

Great store! Have used a few times for different services. Amy is very helpful! Would highly recommend!