On June, 23rd 2025, Sandhills Moving & Storage delivered our household goods after they had…read more been stored for two years in the company's climate-controlled facility while our house was undergoing renovations. Prior to storage, we elected full coverage insurance and were assured that the company had extensive experience handling and storing antique and high-value furniture for our sizable amount of belongings in a 6k square foot home. Upon delivery, we discovered that the majority of our items were severely broken or damaged, and nearly all were affected by what appeared to be mold or mildew. Moisture readings on our antique furniture measured approximately 60%, and in some cases, moving blankets had adhered to the surfaces. All of this damage was witnessed and assessed by not only their moving team but a manager they sent out to our home the following day who was in complete shock at the staggering amount of damage. After Sandhills filed our insurance claim, for our elected full insurance, we learned from the insurance carrier that the required paperwork was not fulfilled by Sandhills despite being required under their own policy. This administrative oversight voided our full coverage protection and reduced our compensation to $2.50 per pound, which is far below the replacement value of the affected items. When we initially raised this issue, a manager, Pat, assured us it would be corrected, but subsequent calls were not returned, and our attempts to follow up have been unsuccessful. Pat refuses to speak to us and the secretary hung up on us. All of these conversations have been recorded and we have proof of all statements made by the insurance, Sandhills, their movers, managers, and any/all parties involved because NC is a one party consent to record. My husband and I are both 100% disabled Army veterans with four children, one of whom has a severe disability and Sandhills was abundantly aware of this. Following the delivery, our family has experienced health issues consistent with mold exposure. A licensed mold specialist advised us to seal off all affected items to prevent contamination of our newly renovated home, leaving a significant amount of our belongings to include all major furniture such as living room furniture, bedroom sets, mattresses, and dining room furniture unusable. This situation has caused substantial financial, logistical, emotional, and health challenges for our family. While we understand that mistakes can occur, we are shocked that there has been no meaningful resolution or constructive communication to address the matter and ZERO accountability. I tried to contact the owner Jason Birdsall via phone, email, and his Facebook with no response. We hope that by sharing our experience, others will have the information needed to make an informed decision to look elsewhere during a move or storage need. We are now being forced to pay for a lawyer to seek legal representation in this matter. No family should ever have to suffer like this.

We used them for a third time and they ruined about $10k worth of furniture. Processed the claim…read moreand didn't even get $1k back!

We had scheduled movers 3 weeks in advance and were just notified a day before our move that…read moreSouthern Hospitality was canceling our move last minute due to call outs and people quitting. This is unacceptable for a few reasons. It's last minute...as a company, you should have back up plans in place or source out something to maintain your service that you provide. Highly disappointed in this company and people should be aware of last minute cancelations. We are now scrambling around calling company's for last minute movers. I also noticed on Yelp that Ryan dismissed another review because the name wasn't in his database. My girlfriend booked this move for us and she signed the contract so her name is in your system. We are disappointed, Ryan.

This was one of the worst moving experiences I've ever had. The movers arrived late, seemed…read moreunprepared, and handled my items roughly. Several things were damaged, and when I tried to address the issue, customer service was unresponsive and dismissive. What should have been a smooth process turned into a frustrating and stressful day. Save yourself the headache and look elsewhere.

Very professional moving service and very reasonably priced. Ted and his crew showed on time, did…read morea quick walk around of my home to understand where things ls go, prepped the home to prevent damage to door ways, stairways and floors and got to work. They brought the right equipment to move heavy and awkward furniture. They worked efficiently as a team and got the job done quickly. Ted's moving is a veteran owned business with 3 of the 4 of his crew being veterans. All were very polite and treated my home and furnishings like it was their own. I highly recommend Ted's Moving.

A coworker recently asked for moving company recommendations, and I remembered how great of an…read moreexperience I had with Ted's in 2017. That prompted me to make sure I had left a review, which looks like I didn't, so here I am. The owner, Ted, is an Air Force veteran, and his discipline really shows in his moving company as well. Everything him and his crew moved for me made it in perfect condition with no dings to the walls or doors. I also really liked that when we made it to my new place, we went through the condo and gave each room a name. So as the crew brought boxes and furniture in, I simply had to tell them which room to put it in. They even helped me assemble the furniture and centered everything. Which, I'm a stickler for, so the centering was much appreciated. High quality service, well thought out process, and reasonably priced.

A very professional, hardworking team! Extremely responsive and accommodating. Great rate as well…read more Would recommend to friends and family!

they were incredibly helpful unpacking and assembling my furniture!! highly recommend!!read more

These guys did a Great job, I would have never got those items upstairs myself. They showed up on…read moretime got it knocked out. Highly recommend them.

They were amazing and very professional. 100% would use them again. They were available last…read moreminute and reasonably priced

If I could give this company, Craters & Freighters, and its owner Kathryn Lennon, 10 STARS, I…read morewould. I just had an oversize painting shipped 600 miles away to a large organization and the staff there who unpacked said - they had NEVER EVER SEEN an artwork (and they have seen lots) PACKED SO WELL!!! I interviewed several places before I chose Craters & Freighters and although some were good, NO ONE took as much time and trouble as Kathryn did to make sure everything went PERFECTLY - and delivery was even AHEAD OF SCHEDULE, which is a real big deal, these days. They are my #1 choice for shipping!! Can't recommend them highly ENOUGH. MY SINCEREST "THANK YOU"!!!! TERI FRIEDMAN

SLOW. Terrible communication…read moreDamaged my shipment and did not take responsibility (even with insurance). More expensive than others. They were 3 days late picking up (they actually forgot about me). When they finally did pick it up and shipped it, they damaged it en-route and it took 2 days+ for every email to them to get a response back. It was a $900 mistake working with these guys. Never again.

As you've requested Landon, here's the ammendment you and the attorney you hired wanted me to post,…read moresince now you think it's slander (see definition below). What is Yelp's for if we can't submit a 100% true review. So, here you go.... Owner of Liberty Moves, Landon Rozier was found AT FAULT and ordered to pay for my repairs!!!! Even though my issue has been resolved, I will say it again...DO NOT HIRE LIBERTY MOVES!!!! I will NEVER recommend this moving company to anyone. Leading up to a final resolution, I feel Landon was very unprofessional and disrespectful based on his text message responses (I have all messages saved) about what he wasn't going to pay for. Going forward Landon, please treat your clients/customers better than you treated me. Or better yet, don't damage their property. Everything I notated, was true. I should've reviewed Better Business Bureau's website before hiring Liberty Moves. Meaning of slander: "the action or crime of making a false spoken statement damaging to a person's reputation".

Stated they were avail for a specific day why I hired them. Did no call no show, than stated they…read morewere forsure avail next morning did another no call no show than had an attitude and stated was not going to argue as to why they did not show up. Never did I beg for a service that they were hesitate to be able to provide. They stated were avail and I said great. No responses back after asking times multiple times for times they would be there and so forth, and then to not show up. Still haven't received a refund for my deposit DO NOT HIRE THEM, unreliable and unprofessional. Did not answer the first morning they were supposed to show up for move till 3 pm for a prime example.

I could not be any more pleased with my moving experience!…read more During the research phase of this move I stumbled onto this site after looking at the pod service. U-move was considerably cheaper, and obtaining a quote was head and shoulders above the pod customer service/form filler I dealt with before. The appointment was set, the delivery was professional AND on-time. Packing the container was easy, and the scheduled pick-up was very smooth. Delivery at the destination was same-day as requested (excellent), and final pick-up was less than 24 hours later. I received way more than expected with this service. If you are considering moving across country, this is the way to go. Good prices for excellent service!

Compared to all options for like ng distant moving UPack was by far the best value. Hired…read more Movers at both ends the load and unload. Everything made it 2200 miles without damage. Would use them again, for sure

Nice, but the place was dead for a Saturday. I would go…read moreback but I don't believe in reincarnation. Now if I've made you smile during a difficult time good on you and good on me

From the owner: Planning a Funeral…read more The funeral is an important step toward healing, not only for yourself, but for everyone who is affected by the loss of your loved one. There are a number of things to consider when putting someone's final arrangements in place.