We recently used Andy Anderson to move based on good reviews we had read online and they were not…read moreworth the cost. The crew was nice and nothing was broken. However, they were horribly inefficient. It took a four man crew twice as long to move us out of the apartment as it had taken a 2 man crew to move us into the apartment with the same amount of stuff. Also, we had some bags with personal items in a corner that we said we would move ourselves. They insisted multiple times they needed the bags to use as filler in the truck, and when we finally said ok it took extra time for them to use an unnecessary amount of tape on the bags. Furthermore, we had a couch in the bedroom and this crew could not figure out how to move my couch without taking the bedroom door off its hinges- the whole process took an hour, which was problematic as we were paying $225 an hour. That couch has been through six moves with me- 2 of those times I personally moved with the help of an older uncle and it has never taken an hour to move because it's not a terribly heavy couch. In addition to the inefficiencies, we still have bookshelves, a glass insert, and a remote control that they packed up missing. Lastly, I had several boxes marked fragile in big, bold letters and the crew stacked heavy boxes on top of my fragile items.

I used online reviews of moving companies to narrows my choices for the company to move my mom from…read morethe house in which she has lived for over 50 years to an apartment in a independent living retirement community. Packing out and moving. Lots of stuff. Called Andy and after chatting with him, I felt immediately comfortable with him - trusted his advice on how to make this move successful. Packing day: Mom and I vacated the house and hubby ran the show. Returned home to orderly box placement, important since my mom had one more night to spend in the house. Moving day: given the distance between the elevator and the apartment, the guys definitely got their steps for the week. I sketched out furniture placement for each room. Executed perfectly. The unpacking: now you appreciate the packing process. OMG my mom has a lot of coffee mugs! Each was wrapped in multiple pieces of paper. Wow. Even the little jars my mom for some reason keeps. These guys were on time, conscientious, and flat out awesome. Highly recommend!!!

Always professional, sincere, and helpful. I love that it's in our neighborhood. The location makes…read moreit easier for my small business.

This place is fairly new to Anderson Creek! Which is great because not having to drive to so far…read morefor shipping and printing services is a win! This business also offers notary services which is amazing. I went it and was helped by Jecia and she was extremely nice and helpful. She made sure my documents were up to par and they looked how I wanted them to before printing and charging me. I am always happy to support small owned businesses in the area! They have a variety of boxes and packing supplies that they offer as well! Another fun tidbit is that they have products inside from other small business that they have for sale! Nice tables and other decor! Would definitely recommend this business if you are in the area and need print, shipping, packing, or notary services!

DO NOT USE THEM, THEY STOLE OUR ELECTRONICS. Move was at the end of March 2026…read more Never appologied Literally caught the guy on film and never reimbursed us for the stolen items -value about $2K. Additionally they damaged distroyed many items and the icing on the cake was a 4 mile move took from 10 am to 2 am and my husband an I moved about 8 carloads of stuff during the day because their 4 man team was really 3 men and 1 guy going through boxes and stealling our property. Never responded to our claims so between the stolen items and damaged items and cost of move we are at a huge loss. What a nightmare!!!!!!!!!!!!! I could go on and on but will not. Stay away if they ever open for business again.

Our move with Miracle Movers was the most stressful and disappointing move I have ever had in my…read morelife. My husband used to be in the military, so we are no strangers to moving. We encountered late movers, insufficient care of our items, and constantly changing pricing. We were recommended them by our realtor. It started off as expected with Rob, a former driver for Miracle Movers, coming to our house to perform an estimate and we were quoted for $3,900 to pack and move our stuff to Virginia. We called a week before our move to confirm our move date with Rob and we were then quoted $6,600 without anything changing in our house or destination. In that same call, I confirmed that they would wrap all our furniture and disassemble pieces as needed. Rob said that that would be no problem and we trusted him that this would be the case. The day of the move, the movers showed up 2 hours late at 10AM and the packers were still packing because they didn't bring enough materials the previous day. Our furniture was sat on the driveway concrete and brought into the truck unwrapped. We reminded the team that everything was supposed to be wrapped (as stated in the brochure we received). Shaun told us he would wrap the items the truck and he did not do this - a majority of our furniture was not packed as promised as shown in the below pictures. The realtor for the couple that bought our house stopped by and she was even shocked that furniture was going in unwrapped. They also only brought 2 mattress covers despite them knowing we had a 4 bedroom house and didn't box up our TVs. The team didn't even use their own blankets - they used ours and told us that it would have been extra if we wanted them use their blankets (not mentioned in the initial consultation)! Shaun called his manager Derek to bring another truck as they needed more space. Once Derek arrived, I let him know my thoughts and he was very dismissive. He did a walkthrough of the house with my granddaughter and kept walking away before she had the opportunity to tell him the items that still needed to be taken out. My husband and granddaughter ended up helping move stuff because it was taking so long and was getting dark. My granddaughter even had to show the team how to wrap our glass table in our blankets so it wouldn't be scratched or broken. They didn't leave until after 8PM and they still left things behind. We had previously booked a hotel room in Virginia, but were unable to drive up since we were so exhausted and frustrated so we had to book another hotel to stay the night. On our drive up the next day to meet the movers and unpack, Derek told us that the final total was nearly $12,000 and laughed at our frustration! My husband and I felt extremely deceived as our quote changed had 3 times: $3,900, $6,600, to finally $11,885. We also weren't told until the day they were delivering our items that they would only take a cashiers check or credit card. Upon unpacking, we saw that only 1 item was packed as we had expected based on our conversation with Rob. A few items were plastic wrapped, but the majority were not. The trucks were packed extremely disorganized and it looked like our things were put in haphazardly. We even saw someone literally throw a box into the storage unit. We haven't unpacked yet, but we are concerned that our items may be damaged. Management needs to provide better communication, more accurate pricing, and more training to the crew. This was absolutely not worth the $12k we spent and we have told our realtor about this experience as well. We would we appreciate a follow up to this because we are very disappointed.

If I could give this company, Craters & Freighters, and its owner Kathryn Lennon, 10 STARS, I…read morewould. I just had an oversize painting shipped 600 miles away to a large organization and the staff there who unpacked said - they had NEVER EVER SEEN an artwork (and they have seen lots) PACKED SO WELL!!! I interviewed several places before I chose Craters & Freighters and although some were good, NO ONE took as much time and trouble as Kathryn did to make sure everything went PERFECTLY - and delivery was even AHEAD OF SCHEDULE, which is a real big deal, these days. They are my #1 choice for shipping!! Can't recommend them highly ENOUGH. MY SINCEREST "THANK YOU"!!!! TERI FRIEDMAN

SLOW. Terrible communication…read moreDamaged my shipment and did not take responsibility (even with insurance). More expensive than others. They were 3 days late picking up (they actually forgot about me). When they finally did pick it up and shipped it, they damaged it en-route and it took 2 days+ for every email to them to get a response back. It was a $900 mistake working with these guys. Never again.

Fantastic business. Paul and his staff are so kind, reliable and helpful…read more This store and their level of service truly redeemed the Uhaul experience for me. I was constantly surprised and pleased by the helpfulness of the staff, even after I had made my reservation. I would highly recommend this over any other u haul location.

If I could give this place no stars..I would. I will be reaching out to BBB to filing a complaint…read moreand Midgrade corporate office. This place was a whole lot better when it was called American Self Storage. I gave a 30 day notice on December 27, 2023. Asked did I need to give a written notice and was told that I could go ahead and give a verbal. It was fine. I signed paperwork stating I will be terminating my contract with them. I was told I had to vacate by February 1st and did not have to sweep or anything, just leave the door open. I vacated the storage on Jan 25, 2024. Midgrade has charged me $165 for February and some other bogus BS charges. I left this storage unit in a clean condition and swept out. Bad enough the storage unit has a serious leak problem and leaked onto my couch, as well as other stored items. So of those items belonged to my late father. I am a disabled veteran on a fix income and cannot work due to serious health problems. So sorry I don't have extra money to just allow $165 to be taken from my bank account, like it's chump change. I never in a million years would have thought I would have issues with a storage facility that I been doing business with for 20 years. Then again this place is no longer own by American Self Storage original owners. Midgrade has taken over and at this point appears to be getting over on people, especially disabled veterans. I will not be doing business with this place ever again and will not recommend this place, like I had been doing for so many years in the past.

Not military friendly at all. If you are a service member and life happens or you just cant pay due…read moreto any circumstance due to your service you are screwed and they will auction your stuff. I recommend to make sure you have a card on file or someone that can pay in the event you aren't able to to communicate from overseas. Manager was rude a bit also.

I'm so annoyed this place is under new management. Everyone who used to work there was so nice and…read moreefficient. I came in to ship about 30 envelopes that all had addresses and return addresses, and a few poly mailers for work. The girl told me since my poly mailers didn't already have the labels on them she couldn't send them out?! When in the past they always just printed out my labels for me and stuck it on the package... since it's a post office. I will never come here again and it's a shame since it's the closest post office to my house and I have to send out stuff very frequently for work.

This place is ridiculously high on their price. I mean price killer high. For a 2 pound package…read morethat was being sent 1 state over they wanted to charge my husband $24 dollars Yes $24 FOR shipping for a 7 to 9 day delivery. He took it to the post office in Spring Lake and it was $11 yes $11 and with 2 day delivery WOW!!! Talk about a huge price differnce.

If I could give this Box and Dolly a grade, it would be 110% out of 100%. Box and Dolly exceeded my…read moreexpectations by going above and beyond their job to provide support for me as a customer during my time of need. I am six months pregnant (25 weeks at the time) and alone because my husband moved to PA for a job. I was left with 70% of the house to pack and of course needed help. We agreed to get a U-Haul and hire movers to put the stuff in the truck, then my husband would fly back down to NC to drive the truck. After doing searching reviews on both google and yelp, I contacted a few different companies for a quote. Box & Dolly/Mr. Gibbs reached out to me via phone to communicate his services and rate. He was personable but also very transparent and straight forward about his fee which was 1 flat hourly rate. The day of move, Mr. Gibbs and two other men got there 15 mins early and I was able to show them what needed to stay/go. They laid down a runners throughout the house (to not damage the floor) and got to work. He quickly realized there was something wrong with the U-Haul when he started it to move it. I called U-Haul and got the most wasteful runaround for about 30 mins. Mr. Gibbs picked up the phone and called the U-Haul on Bragg Blvd and was able to get an emergency switch within 2 minutes. Again, I was alone, so Mr. Gibbs offered to give me a ride to the U-Haul. The truck BEARLY went over 30 mph and sounded like it was on the brink of exploding. Mr. Gibbs drove the truck to the Bragg Blvd location and even negotiated an upgrade (larger truck) on my behalf for the inconvenience. At the end, he did not charge me for the almost hour and a half it took to switch the truck out. There's no doubt in my mind that if I hired another moving company, they would have loaded the faulty truck and it would have been our problem after that. There was absolutely no way the first truck was going to make it out of my driveway once it was loaded. To say I highly recommend this company is an understatement. They also took special care to wrap and disassembled furniture. They also were meticulous about packing the truck. When we arrived in PA, our items had not shifted and was not damaged.

Mr Gibbs and Box & Dolly moved me *again* this week. It was a total pleasure working with these…read moreguys. They really went above and beyond to ensure that my belongings were protected from damage, and to place the furniture and boxes in the best place in each room. They worked steadily and efficiently, and the move was completed very quickly. Plus, they were so much fun - I cannot recommend them enough!

I will be looking this team up when I move again! Fast, careful, professional. I feel like you…read moredon't need anything else if you are a mover. They did it right and did it nice... anyways guys, thank you so much for getting us to Raleigh. We appreciate the job! We hope you enjoyed the tip! Update** Just used them again on Nov 30th. Same great service. The extra money was your tip fellas. Sorry about the miscommunication. Hopefully you were able to provide the business cards to the front office as they requested.

Initially I was happy to have someone come and reviewed positively. Opening boxes it was clear they…read morePacked belongs poorly, nothing wrapped. Lots of broken china. Moving day the arrive on time, Wouldn't listen to the home owner and abruptly left. One guy accused me of racism and boss believe him. I guess it was cheaper to lose business I reviewed appropriately Owner used this app to insult me personally and further accuse me of racism I then checked with the state. He has no interstate license and his insurance is pending dismissal. All one has to do is look up the name on the DOT and NCUC web sites. Bad business beware !!