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    The UPS Store

    3.0 (2 reviews)
    Open 8:00 am - 5:00 pm
    Updated 3 weeks ago

    Services - The UPS Store

    Shipping centers

    Copymaking services

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    4 years ago

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    5 years ago

    Went in today with a simple question and the guy behind the counter was so rude. I'll never go back there again.

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    Ask the Community - The UPS Store

    San Antonio Copy Concierge - Enlarged photo from phone to fit the frame

    San Antonio Copy Concierge

    (10 reviews)

    Tobin Hill

    San Antonio Copy Concierge is the best in the business!…read more If you are like me and constantly need to print marketing material for your company, you know how important it is to have a printing company that is reliable and professional. I've been a regular customer at SA Copy Concierge for the last three years and I have NEVER had a bad experience. I think only one time there was a small error with one of my printing jobs and the owner fixed it on the spot and didn't charge me any extra for it. Another plus about working with them is that they offer free delivery. I am sure it only covers X amount of miles, but it still worth asking if you don't have the bandwidth to stop by and pick up your order. Last but not least, they are very fast at getting the job done. I used to print items at FedEx and they would charge me insane amounts for same day or even next day printing, and I've never had that issues with SA Copy Concierge. Also, big shoutout to Gabby from their team. She is always amazing to work with and very quick to respond whenever I submit a new print order.

    Please expand to Houston!…read more Apparently San Antonio Copy Concierge is the best place to get affordable and fast prints. My company (and colleagues in Austin and San Antonio) have used them on the monthly. I recently went with them and witnessed the work. Love how the biz is small and family-owned. I also like how they have visuals of all their print sizes on the wall.

    The UPS Store

    The UPS Store

    (33 reviews)

    AWESOME STORE, CUSTOMER SERVICE AND TONS OF LOYAL, LONG TERM CUSTOMERS!…read more I rented a mailbox here early in 2013, prior to moving to San Antonio from abroad, and have been using this store ever since. I have used other stores over the years based on convenience and location, but have always left those stores wishing I had gone to this one instead. I have never experienced any of the issues alleged by those who have left negative reviews. Additionally, I am always wary of the extremely passionate negative reviews, as they seem extreme for a simple visit to a shipping/office store -- it seems more likely that those reviews may have been having an overall bad day, and that translated into a negative review. I also find the comments referring to "elders" and "elderly" owners offensive. What relevance does a person's age have to do with anything related to providing the services at a UPS Store? The man to whom they are referring is Dick, the owner, He has never been anything but polite and professional when doing business with me. My expectations are that I can easily pick up my mail by request -- since my box is at the top row and difficult to reach; easily ship off Amazon returns; take care of simple business-related tasks, etc. For this level of service, the staff has been attentive and friendly, and competent. As a small business owner myself, it is difficult to read the overly-passionate negative reviews, and I really wish Dick would solicit more positive reviews that I am more than certain he would get upon request. That way his overall review on Yelp would even out. I hope my review has offered another side of the story...the only way to find out, is to try it yourself! Everyone experiences everything differently anyway!

    Customer service experience…read more I had to return a delivery which was made up of 2 identical shaped packages. All I needed to do since only one label had been provided was tape the boxes together, as per the instructions of the employee. I asked if I could use the tape that that same employee had just set on the counter and was flat out told no! So now I have to leave the store and head home and tape or pay $14 to have them do it. A multi-billion dollar company won't give the courtsey to allow a customer to use a piece of tape. I won't be going back to this location.

    The UPS Store - shipping_centers - Updated September 2026

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