Always has 4 attendees at registers. Lines moves smoothly. I was mailing a pre labeled paid box…read more Great place.

We usually go to the UPS store on Culebra because of how close it is for convenience…read more However, my father was visiting from out of town and dropped of a parcel at tthe Potranco location and told me he would never go to another location again. That's high praise in my book. We recently tried the location driving a little further out of our way and it was so worth it. The staff are friendly and helpful and genuinely try to assist you however they can. They were quick and not a madhouse. Always listen to dad! Now we have a new favorite location and will drive out of our way here rather than go to the one down the street. Thanks team for your smiles and excellent service.

While they do their jobs, they pretty much come across as hating what they do. I gave a "good…read moremorning" to one guy and he didn't acknowledge my greeting until I left with an, "enjoy your day". I get the feeling he isn't enjoying his. On the service side, nothing was said when I brought my cable box in. I put it on the table, he scanned it and gave me a receipt, and I left. It took me all of 5 minutes. Would I come here if I had a choice, probably not.

If you're going to respond, make sure you're responding with FACTS. Tony did NOT KNOW I was coming…read moreinto the store therefore he wouldn't have been able to tell Jorge what was going on. Also, I am the one that called customer service then called the store ON THREE WAY to talk to Tony. You think Tony EVER offered to make the call himself? PLEASE. You say that they don't deal with drivers yet Jorge literally went into the back to "talk to the driver" who said that they can't release the package to me. Yea, Tony took my number and said he'd call on Tuesday to let me know if my package was there. He called and said "your package isn't here, all UPS". LOL, again ZERO HELP WHATSOEVER. This place is absolutely awful.

Got my grandmas Christmas tree to her before Christmas and they were so helpful and nice! Would…read morehighly recommend!

This place exceeds customer expectations and quality. I recommend this establishment.read more

I usually come here for my Amazon returns, and the experience is always smooth. The service is fast…read moreand efficient, which makes quick errands even easier. The staff is consistently friendly and welcoming. Definitely a reliable spot if you need something done quickly and hassle-free.

The UPS store located at 410 and 151 typically provided great customer service until recently. As…read morean example, they had a line of more than 10 customers waiting for either the counter or self-service kiosk and allowed a person coming right in to bypass the line and go to kiosk without standing in line. Folks in line were also waiting for the kiosk. The UPS employee says they can do that. However no announcement and definitely no signage. She was rude and shouldn't be allowed to work with customers. I recommend a back office job for someone with her character. 8/03/26 @ approx. 1:25 pm​

Requested a Notary Service to verify that my spouse and I were each aware of a monetary action the…read moreother was taking. Kristy provided a reasonable estimate and scheduled a home visit. She promptly completed our transactions with clear explanations where needed. I was very pleased with how the visit transpired.

From the owner: Notarized By Kristy LLC specializes in professional mobile notary and Remote Online Notarization…read more(RON) services across Texas and nationwide. As an NNA Certified Notary Signing Agent, Kristy handles real estate and mortgage loan signings, general notarizations, apostille document preparation, and same-day appointments for clients who need fast, reliable service. Whether you’re a homebuyer closing on a property, a title company in need of a dependable signing agent, or an individual requiring documents notarized quickly. Notarized By Kristy delivers accuracy, professionalism, and a seamless experience every time. We come to you at your home, office, hospital, or anywhere convenient or meet you remotely via certified RON platform. Background-checked and insured, with a reputation for punctuality and zero-error signings.

Annie was super helpful with rerouting our shipment when a package was incorrectly delivered to the…read moreHyatt. Thanks Annie!

Tried to drop off a pre-paid pre-labeled package, because the store is at the hotel they have to…read morecharge a $5 service fee. That is the most absurd ripoff fee I have ever heard of! So much for convenience and hospitality

Found this location several "returns" ago, and the UPS person always on duty is awesome! Courteous,…read morefast and never a long wait. I hope UPS knows they have an exceptional person working for their team!!!

This UPS store is a hidden gem. Don't let the fact that it's on a college campus deter you - it is…read moreopen for everyone and has its own parking lot - and the best thing is there's no wait! It's been open for years and is a normal UPS store that can do most everything (except passport photos) but seems to never have a long line!

This is a well run outlet of the UPS Store. While the traffic in the area is always heavy, nearby…read moreparking is easy and the store employees are very helpful. I've both picked up and posted packages here, and will do so again. Kudos to the management for running a tight ship here.

I went to this UPS store with my daughter to return a defective beach tent. Eduardo Macias, the…read moreowner, was on his way out and came back in to help us put the tent back in the box, I use this location many times and the staff is always very helpful and friendly. Thank you for all your help!