1. Notarized By Kristy

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Notarized By Kristy

5.0 (1 review)
Open • 9:00 am - 5:00 pm
Updated a few days ago

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2 years ago

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The UPS Store

The UPS Store

(35 reviews)

Even though the UPS Customer Service (not UPS Store) is a real pain in the rear to deal with (try…read moreunderstanding folks in a call center in India), and that is after trying to break thru the computer phone bank, coming into this store makes everything OK. UPS managed to lose a package and I was trying to file a claim. I was missing two pieces of information, so I called this store on Tuesday (which is where I sent it from) for help. I spoke with Alysse who spent a great deal of time trying to resolve the problem, to no avail. I stopped by today after trying to deal with the UPS "Customer Service Reps" on the other side of the globe. I was fortunate to speak with Alysse again (and she remembered me). She again spent a good amount of time and, in the end, was able to provide the information I needed. She was extremely nice and professional. Folks like her leave customers much happier after interacting with her. Whoever owns this store should do everything they can to keep her onboard...a nice raise would be appropriate in MHO. Great job Alysse, even dealing with the deluge of post-holiday returns!!!

So this UPS store has decided not to take drop offs when you don't need a receipt!…read more I suggest the owner create a dropbox somewhere that people could just leave packages with a label on it ready to go back to the vendor so they don't have to wait in line! The lines in this place are ridiculous. !!!! I understand if you need a receipt or you're coming in and you need a box. Etc.. But people who just want to drop off already labeled and ready to go should not have to wait in their ridiculous lines! I would say you're not doing your Customers good service! People are busy and don't always have time to wait in a line for something they don't need a receipt for shipping an already label tracked item!

Notarized By Kristy - notaries - Updated October 2026

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