Right, so:
The point of a store is that, at a store, you exchange money for products.
Well, at this Office Depot I gave them money and they gave me an empty box.
That's not why this review is being written, though.
I come back the next day with what I had discovered to be an empty box and, with some reluctance, an employee goes to her manager to describe the problem. She doesn't tell me what she's doing or anything helpful like that; she just walks on and I follow.
The manager, who was speaking to another customer, looks at me with contempt upon hearing the problem and asks if there had been tape on the box (there had been; I cut it to open the box). I show the non-manager employee where the product was on the shelf; she retrieves one and gives it to the manager, who opens it up and spills its contents on the floor.
He picks them up and hands them dismissively to me.
That is why this review is being written.
I'm in a hurry -- I had to go out of my way to return to the store, you see -- so I take the product after asking the employee another question (which she answers as dismissively as possible, showing that I had more knowledge of the product than she did).
No one apologized. Not one person.
This is a store where either:
a) Security is so garbage that anyone can rob it or, more likely
b) Employees can regularly steal from it
-- but the most important issue is that --
c) paying customers will be blamed for the theft of said employees.
Or, alternatively, it could have been that upper management is just racist.
No matter what the cause of all that, it's not a good look.
Do not shop at this Office Depot. read more