First off, this review is for this store location, not the company overall. (The company overall…read morewould be 2-3 stars at best). I've had a number of experiences with this store, due to various things that bring up the need for shipping or office services. This includes quick photos for when I was applying for my CPA license, done easily and fast, printing out of various e-mails and items I needed to get into test centers, done easily and fast, a crazy shipment for my day job where we literally carted in over 100 laptops in the early stages of COVID-19....handled easily and fast, going in just tonight b/c I'm trying to get details on moving boxes I ordered shipped via FedEx and the website decides I don't exist anymore...once again, handled easily and fast. I've gotten nothing but great customer service here, time and time again. While I won't be able to use this store much in the near future (I'm moving way too far away for that to be possible)...I'd still recommend them for anybody in the area. Time and again customer service has been fast, friendly, and efficient.

Do not trust the people at this location with anything of importance. I took a finished project in…read moreon my zip drive to have it printed. It was completely organized in order and just needed to be opened and printed. The female working there on Sunday wiped my file out within less than 1 minute? She opened the first document on her computer screen and then within seconds lost the document. This wasted months of work that I can no longer access? She should not be doing work for which she is obviously not qualified. Totally and completely incompetent. THANKS FOR WASTING MY TIME!!! DO NOT TRUST THESE PEOPLE.

This isn't my normal Office Depot so yesterday was my first time to go here to pick up an online…read moreorder (you should definitely check out that option!). I appreciated that my order was filled within an hour, and I could pick up my items on my way home from work. Overall, it seemed like any other Office Depot/Max. It's a smaller store than I am used to, so I'm not sure if they can keep the same amount of inventory as other locations. The store was clean, well-lit, and I was able to get in and out quickly. The downside for me is that the binder I ordered was damaged in the corners. I noticed this while I was still at the store, so I went to check out if I could replace it with another one. Unfortunately, the entire shelf of this particular binder were all damaged in the same place. I'm not sure if this was a design flaw in the product or if it was a packaging issue. Either way, I grabbed the one with the least noticeable damage and was able to effortlessly exchange it for the one I had been originally given. I would return here in the future.

The print shop staff at this location is absolutely terrible. My order was cut terribly and the…read morequality was awful. Not to mention their customer service is also terrible. I do not recommend coming here at all.

Extremely quick response and turnaround time when we we needed to rush an urgent print job for our…read moreclient. Premium quality results and professional service. Highly recommended.

I needed to print about 200 color pages and put into a spiral binder. After getting a quote I…read morehanded my flash drive over and they said it would be about 1-2 days to complete my two copies. This was on a Tuesday. Friday mid day still no call to say it was complete so I went down there to see if it was finished. It was not. I was informed they had not even started on it. I needed these spiral booklets before next week so I went across the street to Lone Star Reprographics. They started working on it right away and had my booklets in about 1.5 hours. I understand things happens and people get busy. I really would have appreciated a call or heads up from Norton Lewis.

I usually come here for my Amazon returns, and the experience is always smooth. The service is fast…read moreand efficient, which makes quick errands even easier. The staff is consistently friendly and welcoming. Definitely a reliable spot if you need something done quickly and hassle-free.

The line was short and the girl Angel was so nice and helped me out on returning something my…read moredaughter needed returned. She gave awsome customer service. I been there before and they are nice and lobby is organized and clean.

I have been to this location to use their print services twice within the past week and it has been…read moreAMAZING. Hands down the best experience I've ever had at any sort of printing place. It was Keith who helped me both times and he was friendly, great with communicating what I should expect/ what I needed to do to get what I wanted, and was incredibly helpful. For reference, I got 100 programs printed for my wedding and the seating chart for my wedding as well. I'm a perfectionist when it comes to this kind of stuff and he was so willing to cooperate and help me bring my vision to life!! Will only be coming here to print my projects from now on :)

Weirdest cashier interaction I think I have ever encountered! Raze was the cashiers name. She…read moredidn't acknowledge me when I walked up. Then she checked me out and when the transaction was done she didn't say anything and just turned around and started texting on her phone. Didn't say thank you or anything. She didn't put my items in a bag or get my receipt off the cash register. I had to carry my items and reach around to grab my own receipt off the register. Then watched me walk out without saying anything. I mean customer service is lacking big time!

Completely SATISFIED, and pleasantly surprised at the Reasonable rates, on a same day order…read more Minuteman NE helped us get our rush print job in just over an hour, after our initial call-in and online quote. Excellent Quality! We will be back*

I contacted Minuteman Press about a basic, routine book coiling job--the kind of thing any print…read moreshop should be able to handle in their sleep. They confirmed they do book coiling... and then flatly refused to do my project. No explanation. No courtesy. Just a dismissive "no." The clear message? Either my business wasn't worth their time, or they couldn't be bothered to do elementary work. Either way, that's not how professionals operate. I took the exact same job to Kinko's. They completed it in under 20 minutes for less than $20, with zero attitude and zero drama. The staff there were genuinely puzzled as to why anyone would refuse such a simple request. Minuteman Press apparently has the luxury of turning away easy money and treating potential customers like inconveniences. If you value basic competence, transparency, and being treated with respect, take your business elsewhere. Kinko's will actually do the job.

This place is a lifesaver!! Everything from network racks to HDMI cables and everything in between…read more So thankful for this store during a facility buildout, after our shipments got delayed and/or never arrived. Thank you Altex. Sending love from California! Wish we had you guys here.

Alter is my go to business fo everything in the electric world From computer science to tools and…read moreparts

Very new and nice inside. It seems they can do whatever you need. I had to fax some forms and…read morewhile a little pricey it was worth it. the gentleman explained it could take a while faxing to the government but it was fairly quick. I also dropped some items off for my daughter to return to Amazon - you can just bring in the item itself and they take care of packaging - it was perfect!

Day after Christmas returns had to happen. We had several to return to Amazon. We find it very…read moreconvenient now that UPS has partnered with Amazon to accept returns with no need to box and label anything. This particular store is fairly new and is really close to us. It is a really small UPS Store being 'inside' a small pharmacy. They only had one employee working the counter and since it is so small it may never have more than one, even on a very busy day like the day after Christmas. Even with only one person things weren't slow if all you have is an Amazon return. They had a ton of boxes for return and were running out of room. So if you go be prepared to wait a little due to staffing. I can't speak for the shipping costs as all we had was a return. Glad to have this little store in the neighborhood for our Amazon returns.