exceptional prompt friendly service! Was my experience at…read morethis place. I was in and out of there very quickly, and they even unloaded my return item out of the back of my truck with a smile on their face. My presence was acknowledged as soon as I walked through the door they quickly printed out from off of my phone the return shipping label handled everything for me.

Customer service at this location this morning was condescending and disrespectful when employee…read morewas asked for help. I needed some documents faxed and after he responded, I let him know his behavior was rude. He offered a non apology mumble - basically I'm sorry you feel that way, he didn't care - so I just left. I think most people working here don't enjoy their jobs because they always seem put out but this was next level. Thankfully we'd gone to the Mail Biz store on Hilltop a couple weeks ago for different services but I decided to see if they could fax and they absolutely do. I found out they offer a lot of the same services as fed ex and their costs are quite a bit less. Oh and their customer service has been excellent both times we've gone. Won't ever go to this fed ex store again.

Had to send back a FedEx return from a seller on eBay. Went…read morein last Saturday and Hillary and another lady made sure it was taken care of. Went in yester to ship another eBay fedex box and they took care of everything. Great Customer Service

I had to ship a few items to a family member and asked what the best place in Redding is to ship…read moreitems, assuming UPS or FedEx but was recommended to try wrap and pack since I did not have a box; they will pack it and send it for you. They found the right size box getting me the cheapest rate due to the items I had to ship. The staff is amicable and friendly, and they do a great job!

They are always so helpful and very fast here too. I have…read morebeen going here for years and I love it.

Jackson has always been good at customer service. I came in for a shipment and he was quick and…read moreprecise. The cost was reasonable and he always makes my experience enjoyable. Plus, we have the same name!

Cute store, offering shipping options via FedEx, UPS, and USPS along with some mailboxes and other…read moreshipping services. The gentleman that helped me was super friendly and knowledgeable. He was also very patient as I had 25 little packages to ship out to various locations! It took us probably close to an hour to get it all taken care of, but he was so polite and we had fun conversation the whole time. The price pretty much matched quotes I got from other locations. They also have what looks like a lot of local business products like necklaces, cards and calendars, candles, etc. Definitely plan on using them again for any of our postal needs!

Have gone in twice for two different services: notary and faxing of documents. Both times, very…read morefriendly service and efficient. We will definitely be back!

A True Gem of Americana…read more After being out of the country for eight years and two months, it's refreshing to find a small business that still genuinely values customer service. The owner and her superstar right hand--fittingly named Heaven--live up to the name. While I was getting fingerprinted, I watched as customer after customer walked in and was greeted by name. It's the kind of place where everyone's on a first-name basis--a rare, beautiful slice of Americana. Forget the UPS Store and all the big-box alternatives. If you need fingerprinting, mailbox services, or shipping help, this is the place. Support this local gem--you won't regret it.

Mailbiz... I entered the building to send a package. I had…read moremy mask on as suggested by the health officials. Nobody in the store had a mask on...not the 2 customers before me or the cashier. As a matter of fact i could hear the customer and cashier discussing the mask situation. They exchanged bullshit theorys that justified their going maskless. I would like to think in these times that businesses would be more careful about potentially infecting their customers with this deadly virus...but i guess im wrong.

Seems most of these reviews for Fed Ex are complaining about service in general, not this…read moreparticular outlet at the Redding Airport. If you know how to deal with Fed Ex and it's limitations, you'll be better off with the service. First off, I don't ever use Fed Ex ground, yes, they are slow and maybe not as reliable as UPS when it comes to ground shipments. BUT, when you need something delivered overnight, FED EX is the way to go. It's like you get a whole different service level with over night service, like flying first class vs coach! I have never had a package not make it on time if I go over night. I send a lot of stuff overnight to my work head office in LA. I just come here to the Redding airport and off it goes as long as you realize the cutoff times for over night. Having a Fed Ex account helps out a lot with making it really simple to send packages. Prices have gone up a lot in the recent times, but what hasn't? If you need over night, there's prob an important reason for it to get there that fast, so the price really isn't an issue. Tracking numbers are given out and you track it online and even has email or text notification of the progress of the package and delivery time. But, like I said, if you are shipping ground, better off with UPS. The US mail service? Ugh, forget it!

Conveniently located on the Redding airport property just South of the main terminal building with…read morea clearly visible sign. Service was outstanding considering it was my first time sending a fragile vial overnight. They do not accept cash so have a card or prepaid account number handy. Lastly the overnight guarantee is suspended during this time of year due to heavy volume and or weather. My overnight was delivered second day. IFYKYK.

The only place I can find this brand of liquid white out. And it's AMAZING. DOESNT CLUMP UP. It…read moredries instantly to write on right away. The BIC brand they sell everywhere else is just awful to use. She the white out tape always gets clogged or off track and breaks and turns out to be a huge waste of money. Get this stuff right here folks!! And trust me. You won't ever hate using white out again!

They are always SO friendly! I love keeping money local, and it's wonderful avoiding the crazy-busy…read moreUPS store in Redding!

Never answer phone (530) 246-2571. Called many times. It…read morejust rings and rings until you get a busy signal. They used to answer the phone maybe a year ago but now never. All the people that work there are excellent and will bend over backwards for you. The customer service is excellent but only at the counter. ANSWER YOUR PHONE!! Lol

The about WORST goddamn post office in America. It's worse because I AM a letter carrier, not only…read moredoes my DPS come completely screwed up but they regularly delay or lose packages. I had a package that went through 6 different hubs. Each hub in and out in one day. Until we get to Redding. 3 days later and it hasn't moved. It was supposed to be here on the 3rd of July its now the 9th and no one knows where it is. Not ONE executive or manager should get a bonus, raise, or perk until this outhouse is cleaned up.​