Friendly, good hours. They have all the things that we need. Very helpful with packing items to…read moreship.

So helpful and friendly. Great prices. I had not been there before but they had personal…read moreconnections with almost every other customer.

Had to send back a FedEx return from a seller on eBay. Went…read morein last Saturday and Hillary and another lady made sure it was taken care of. Went in yester to ship another eBay fedex box and they took care of everything. Great Customer Service

I had to ship a few items to a family member and asked what the best place in Redding is to ship…read moreitems, assuming UPS or FedEx but was recommended to try wrap and pack since I did not have a box; they will pack it and send it for you. They found the right size box getting me the cheapest rate due to the items I had to ship. The staff is amicable and friendly, and they do a great job!

Customer service at this location this morning was condescending and disrespectful when employee…read morewas asked for help. I needed some documents faxed and after he responded, I let him know his behavior was rude. He offered a non apology mumble - basically I'm sorry you feel that way, he didn't care - so I just left. I think most people working here don't enjoy their jobs because they always seem put out but this was next level. Thankfully we'd gone to the Mail Biz store on Hilltop a couple weeks ago for different services but I decided to see if they could fax and they absolutely do. I found out they offer a lot of the same services as fed ex and their costs are quite a bit less. Oh and their customer service has been excellent both times we've gone. Won't ever go to this fed ex store again.

Kandi is literally amazing!!!!!!!! She is so so helpful, and quick. Incredible customer service,…read moregive her a raise!!! Will come back for sure!!!

I go to this UPS store location if I'm in Redding, which I am a lot. It's located on Churn Creek…read moreRoad just up the street a little from the In N Out and Panda Express across the street. Lots of parking, so no prob. I've found the best way to use UPS is get an account and set of all the billing and then you can do shipping label printing at home or at the office. I work out of my house, so I don't have a regular UPS pick up, so I just print the shipping label and bring it down to the UPS store. Drop off, get a tracking receipt and off I go. If there's a line, someone usually asks and just drop offs? Yep, that's me and off I go. If you want the best price on shipping and you don't need it to get there the very next day, UPS is fine. If you want over night, gotta be there the next day, go FED EX, they're the overnight delivery people, but they're ground service is not so good. What's good about this location, is if you're hungry, there's lots of places to get all kinds of food right nearby, from Mod Pizza, to In N Out, to Chinese food at Panda Express.

For years I have spent countless hours in line at the only UPS store in town. Recently I discovered…read morethere is a new UPS store and was pleasantly surprised when I was able to just walk in and ship my package in just a few minutes. The staff were very courteous and professional. I highly recommend them, five starts!

Jonathan was especially professional, kind, and used eye contact which I find very important!…read moreEverybody should be like Jonathan!

Wow this place was slammed on a Sunday. I got my fingerprints/background check done here ($87)…read moreThere was a little wait but not too bad. They know what they are doing and have their regulars who do drop offs and PO BOX people. Clean and organized- solid location!

A True Gem of Americana…read more After being out of the country for eight years and two months, it's refreshing to find a small business that still genuinely values customer service. The owner and her superstar right hand--fittingly named Heaven--live up to the name. While I was getting fingerprinted, I watched as customer after customer walked in and was greeted by name. It's the kind of place where everyone's on a first-name basis--a rare, beautiful slice of Americana. Forget the UPS Store and all the big-box alternatives. If you need fingerprinting, mailbox services, or shipping help, this is the place. Support this local gem--you won't regret it.

Mailbiz... I entered the building to send a package. I had…read moremy mask on as suggested by the health officials. Nobody in the store had a mask on...not the 2 customers before me or the cashier. As a matter of fact i could hear the customer and cashier discussing the mask situation. They exchanged bullshit theorys that justified their going maskless. I would like to think in these times that businesses would be more careful about potentially infecting their customers with this deadly virus...but i guess im wrong.

Trudy went above and beyond to help serve the opposing attorney and her client. She was very…read morecommunicative and answered all my questions and concerns with professionalism. I highly recommend Trudy and her services.

Trudy served some papers for me and did a great job. She's an excellent communicator she follows…read morethrough and I will call her again when I have the need.

Conveniently located on the Redding airport property just South of the main terminal building with…read morea clearly visible sign. Service was outstanding considering it was my first time sending a fragile vial overnight. They do not accept cash so have a card or prepaid account number handy. Lastly the overnight guarantee is suspended during this time of year due to heavy volume and or weather. My overnight was delivered second day. IFYKYK.

Seems most of these reviews for Fed Ex are complaining about service in general, not this…read moreparticular outlet at the Redding Airport. If you know how to deal with Fed Ex and it's limitations, you'll be better off with the service. First off, I don't ever use Fed Ex ground, yes, they are slow and maybe not as reliable as UPS when it comes to ground shipments. BUT, when you need something delivered overnight, FED EX is the way to go. It's like you get a whole different service level with over night service, like flying first class vs coach! I have never had a package not make it on time if I go over night. I send a lot of stuff overnight to my work head office in LA. I just come here to the Redding airport and off it goes as long as you realize the cutoff times for over night. Having a Fed Ex account helps out a lot with making it really simple to send packages. Prices have gone up a lot in the recent times, but what hasn't? If you need over night, there's prob an important reason for it to get there that fast, so the price really isn't an issue. Tracking numbers are given out and you track it online and even has email or text notification of the progress of the package and delivery time. But, like I said, if you are shipping ground, better off with UPS. The US mail service? Ugh, forget it!

Absolutely fantastic! I have no complaints from anyone at this location. My courier knew me well…read moreand was always attentive. He knew I was making a long distance move and so he made sure to tell me to go tell the postal workers in the office in person to forward my mail. I just got off the phone with a woman there to see what would happen with my packages (since I couldn't get a hold of anyone at the company when I told them that I had a change of address), and she was extremely helpful, kind, caring and friendly. Such a huge difference in service provided from this post office compared to any out of town office. I just want to thank everyone there too. Highly recommend using them.

Never answer phone (530) 246-2571. Called many times. It…read morejust rings and rings until you get a busy signal. They used to answer the phone maybe a year ago but now never. All the people that work there are excellent and will bend over backwards for you. The customer service is excellent but only at the counter. ANSWER YOUR PHONE!! Lol