1. The UPS Store

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Phoenix, AZ

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The UPS Store

1.3 (48 reviews)

Services - The UPS Store

Shipping centers

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The UPS lady who delivers to my apartment complex in Phoenix Arizona
Sarah H.

I live in Phoenix Arizona. Last month and this month had issues person delivered it to wrong address. I had issues with this female delivery now for quite some time. She has gotten very rude with me buy telling me to get off elevator and use the stairs despite me being in a wheelchair. She has even mumbled I don't have to deliver to a retarded girl. She is rude and shouldn't be working for UPS.

Really bad customer service, first issue they inform my address wasn't correct which it was and when I call customer service they inform address was good and my package could be pick that same day that had to wait for a call to pick which I never receive call again and then they inform the office was closed but I should get a call the following day and my package will be deliver on the day they call me by 1pm. I receive an email and it inform I was going to pick up which they inform it was going to be deliver call 5 times and they keep telling me my package was going to be deliver others where you going to pick up your package and I need my package because it's from work and very import now I can eve finish my work and they don't even know where my package is. Really rude and bad customer service, and they don't even care!!!!

Proof of all the deliveries they said they said they were making that never happened

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Photo of Adam G.
136
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10 years ago

Helpful 3
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13 years ago

Helpful 3
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15 years ago

Helpful 2
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15 years ago

Helpful 2
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Photo of Leon S.
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10

10 years ago

Helpful 1
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13 years ago

ups sucks they are very rarely on time and there customer service is useless i am not useing them anymore

Helpful 4
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9 years ago

Helpful 1
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Photo of Sean W.
133
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3

11 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0

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Review Highlights - The UPS Store

“I remembered seeing a UPS truck when I pulled into the CVS driveway, so I quickly exited the store to see if I could catch him.”

Mentioned in 2 reviews

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People searched for Shipping Centers 1,164 times last month within 15 miles of this business.

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The UPS Store - shipping_centers - Updated November 2026

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