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    The UPS Store

    3.8 (6 reviews)
    Open 8:30 am - 7:00 pm
    Updated a few days ago

    Services - The UPS Store

    Copymaking services

    Mailbox centers

    Printing

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    4 months ago

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    The Mail Box Store of New Castle

    The Mail Box Store of New Castle

    (2 reviews)

    What a cool store. Coming across this place will save me a ton of time at the dreaded new castle…read morepost office as well as staples. I was in and out in 3 minutes and for only a couple dollars. The lady at the counter was really nice and made my shipment a breeze. They'll print your labels, attach them to your package and ship them off. They also sell office supplies, uhaul materials, and even gift bags.

    Had a wonderful experience at this store today. My child decided to sell some books without even…read moreasking me. Collected payment and received a shipping label and didn't even tell me for days. The problem was we don't have a computer or printer so I had no way to print the label (we're on iPads here and who really prints things anymore??). So we were going to have to print at the library, which was never open when I was not working. Finally just decided to pay postage again myself because my child was getting heat for not yet sending the package. Went to post office and they had no tape. On my way to the store to get some, drove past the mailbox store and decided to go in. They took my books, provided the priority box, taped it up themselves and printed my label and gave it to the post man while I was waiting. All for the price of the priority postage I already paid. To top it off they were so nice. Please use this business for your shopping needs! You won't regret it with the service they give & you'll be keeping a small business going.

    US Post Office

    US Post Office

    (5 reviews)

    I went in about 20 minutes before closing. There was an elderly woman customer at the counter…read moretalking to the two employees behind the counter. She had a very loud, shrill voice. After a minute or less the male employee called me over. He sounded a little annoyed. I explained what I needed done. One envelope and five pages needed to be stamped then put into the other envelope with five more pages and stamped. Apparently he put the wrong kind of stamp on the envelope that had to be put into the other envelop. This seemed to irritate him as he said "you didn't tell me that". I had. In his defense, the other customer at the counter had never stopped talking, in a very loud shrill voice. I manage to drop a paper and slapped it onto the counter when I raised back up. "You need to calm down lady"! I told him I wasn't angry towards him but the other customer (who had gone by this time). This was a partial lie. She had made my ears ring. I thought he had been rude by telling me I hadn't told him what I needed. There was no point in escalating the situation by pointing this out, because he clearly had poor people skills and wanted to get home. We finished the transaction and I left.

    The majority of staff here since the former Postmaster was replaced with a guy--Gray--you never…read moresee, is not only rude and racist toward white customers but also extremely clueless about the services their own employer offers to the public. In April 2021, an old woman at the window, dressed sloppily, like a hobo (Diane, I think), told me there was no way to get tracking info for a small package that weighed less than 13 ounces without paying for at least USPS 2-day service or parcel post, which costs about $7-8. But because I knew she was either grossly misinformed or maliciously misdirecting me, I took my flat parcel to the USPS in Quinton, just a few miles south. The difference in service there was like night and day. While the former experience was a clown show, the latter went as smooth and beautiful as silk: I went up to the window, the woman smiled at me, asked how she could help me. Then, in response to the exact same question I asked at the Pennsville PO, I received a, "Sure thing! No problem. That'll be $3.78." Then this nice lady, dressed neatly and cleanly (with no rips, holes, food stains), handed me a stamped receipt. On the reverse side was a sticker at the bottom with my tracking information.

    The UPS Store - shipping_centers - Updated May 2026

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